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Wells Fargo Bank, Review
Wells Fargo Bank, Review
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based on 862 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 27 Reviews with 3 Star
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Good Financial Adviser (Bryan)--everything else is terrible
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Interest Rate and Cost
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Other Services
by JRsnow, Nov. 02, 2011
Bryan--The Financial Adviser is very cordial, helpful and full of ideas---but a women there named Sylvia, who was initially helping us set up individual checking accounts, has refused to correspond to emails or phone calls, once we transferred a significant amount of money there. Also, trying to transfer business accounts and on line checking from Washovia to Wells Fargo has been a night-mare
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, St. Armands Branch at Sarasota, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JRsnow, Nov. 02, 2011
Bryan--The Financial Adviser is very cordial, helpful and full of ideas---but a women there named Sylvia, who was initially helping us set up individual checking accounts, has refused to correspond to emails or phone calls, once we transferred a significant amount of money there. Also, trying to transfer business accounts and on line checking from Washovia to Wells Fargo has been a night-mare
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, St. Armands Branch at Sarasota, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Good Financial Adviser (Bryan)--everything else is terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JRsnow, Nov. 02, 2011
Bryan--The Financial Adviser is very cordial, helpful and full of ideas---but a women there named Sylvia, who was initially helping us set up individual checking accounts, has refused to correspond to emails or phone calls, once we transferred a significant amount of money there. Also, trying to transfer business accounts and on line checking from Washovia to Wells Fargo has been a night-mare
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, St. Armands Branch at Sarasota, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JRsnow, Nov. 02, 2011
Bryan--The Financial Adviser is very cordial, helpful and full of ideas---but a women there named Sylvia, who was initially helping us set up individual checking accounts, has refused to correspond to emails or phone calls, once we transferred a significant amount of money there. Also, trying to transfer business accounts and on line checking from Washovia to Wells Fargo has been a night-mare
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, St. Armands Branch at Sarasota, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Good Financial Adviser (Bryan)--everything else is terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JRsnow, Nov. 02, 2011
Bryan--The Financial Adviser is very cordial, helpful and full of ideas---but a women there named Sylvia, who was initially helping us set up individual checking accounts, has refused to correspond to emails or phone calls, once we transferred a significant amount of money there. Also, trying to transfer business accounts and on line checking from Washovia to Wells Fargo has been a night-mare
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, St. Armands Branch at Sarasota, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JRsnow, Nov. 02, 2011
Bryan--The Financial Adviser is very cordial, helpful and full of ideas---but a women there named Sylvia, who was initially helping us set up individual checking accounts, has refused to correspond to emails or phone calls, once we transferred a significant amount of money there. Also, trying to transfer business accounts and on line checking from Washovia to Wells Fargo has been a night-mare
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, St. Armands Branch at Sarasota, FL
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An average bank
Overall Rating
Interest Rate and Cost
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Other Services
by mindshift, Jul. 16, 2011
I've not had any problems with this bank, but it is not my primary bank either. If you are looking for good CD rates you should join a credit union. WF's rates are poor for short term and average for long term. I use the inside tellers and there are always two. They have been courteous and helpful. If you need a banker it is better to set up an appointment, especially if you don't have time to wait. The wait (sans appt.) is usually 10 minutes, but has ranged from no wait to (once) almost an hour.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Dripping Springs Branch at Dripping Springs, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mindshift, Jul. 16, 2011
I've not had any problems with this bank, but it is not my primary bank either. If you are looking for good CD rates you should join a credit union. WF's rates are poor for short term and average for long term. I use the inside tellers and there are always two. They have been courteous and helpful. If you need a banker it is better to set up an appointment, especially if you don't have time to wait. The wait (sans appt.) is usually 10 minutes, but has ranged from no wait to (once) almost an hour.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Dripping Springs Branch at Dripping Springs, TX
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by KCSmith 2013-09-16 13:23:56
I have a problem with Wells Fargo changing the interest rates on my accounts all the time. They post "promotional rates' and adjust my rates when I go in and sit and make them adjust them, but to secretly change the rate, not make me aware of it and then I find it on a statement makes me mad. I have used Wells Fargo for eons but I will be changing all my accounts to a different bank.
IN TRANSITION
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Office Environment & Staff
Waiting Time
by pauldit, Mar. 14, 2011
It is my understanding that this Branch used to be a Wachovia bank. It takes time to make a transition, and I see a different group of people here now than was there a rew months ago. I'm glad this branch is there and I believe they have done a wonderful job in transition.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, North Tarrant And Beach Branch at Keller, TX
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Overall Rating Office Environment & Staff Waiting Timeby pauldit, Mar. 14, 2011
It is my understanding that this Branch used to be a Wachovia bank. It takes time to make a transition, and I see a different group of people here now than was there a rew months ago. I'm glad this branch is there and I believe they have done a wonderful job in transition.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, North Tarrant And Beach Branch at Keller, TX
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Wells Fargo Out - U.S. Bank In
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Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JMNN, Aug. 24, 2010
Note: Wells Fargo has closed this location. This location is now a U.S. Bank branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JMNN, Aug. 24, 2010
Note: Wells Fargo has closed this location. This location is now a U.S. Bank branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
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Experience was overall OK
Overall Rating
Office Environment & Staff
by Temptd2, Jul. 30, 2010
My mother, who is 80 years old and not in the best health, became a Wells Fargo customer by default when Wachovia was purchased by WF.
She had a couple CDs which are due out in the future sometime. She received a phone call which confused her, and subsequently in the mail came an account signature card for a new checking account.
I called and spoke with the young woman whose name was included with the paperwork to find out WHY my Mom was being given a checking account she didn't need and was required to open it with $100. I told the young woman that my mother already had an account elsewhere and didn't want this account - she replied that since my Mom had OK'd it over the phone, there was nothing she could do, we had to sign it and send in $100. She said that we could go in the next day after it was officially opened and close the account and get the $100 back. WHAT kind of sense did THAT make??
I called back a short while later and spoke directly with the manager, who was as nice and helpful as she could be, and told me that she was cancelling the account effective immediately. Now THAT was what we wanted to hear.
Problem resolved in a professional and pleasant manner - works for me!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby Temptd2, Jul. 30, 2010
My mother, who is 80 years old and not in the best health, became a Wells Fargo customer by default when Wachovia was purchased by WF.
She had a couple CDs which are due out in the future sometime. She received a phone call which confused her, and subsequently in the mail came an account signature card for a new checking account.
I called and spoke with the young woman whose name was included with the paperwork to find out WHY my Mom was being given a checking account she didn't need and was required to open it with $100. I told the young woman that my mother already had an account elsewhere and didn't want this account - she replied that since my Mom had OK'd it over the phone, there was nothing she could do, we had to sign it and send in $100. She said that we could go in the next day after it was officially opened and close the account and get the $100 back. WHAT kind of sense did THAT make??
I called back a short while later and spoke directly with the manager, who was as nice and helpful as she could be, and told me that she was cancelling the account effective immediately. Now THAT was what we wanted to hear.
Problem resolved in a professional and pleasant manner - works for me!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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