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Wells Fargo Bank, Review
Wells Fargo Bank, Review
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A total of 598 Reviews with 1 Star
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don't bank here
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by abisai, Feb. 27, 2013
Outrageous and ridiculous bank fees! Always charging you for every little thing even a question! Interest rates suck! The tellers hate their job and are always trying to get you to open multiple accounts by saying "oh do you do online shopping". Nothing is free at welks fargo! They take your money every way possible! Very rude customer service when you call! Fees are beyond high!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Aberdeen Mb Branch at Aberdeen, SD
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby abisai, Feb. 27, 2013
Outrageous and ridiculous bank fees! Always charging you for every little thing even a question! Interest rates suck! The tellers hate their job and are always trying to get you to open multiple accounts by saying "oh do you do online shopping". Nothing is free at welks fargo! They take your money every way possible! Very rude customer service when you call! Fees are beyond high!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Aberdeen Mb Branch at Aberdeen, SD
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the world runs on below mediocrity here
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by worldrunsnmediocrity, Feb. 26, 2013
this branch had great service a few months ago, now it is totally different. Keith is cold and unhelpful and that made me look at the other reviews, I was not suprised to see the problems arising at this bank. Sometimes you call and they tell you there is no manager even to be found, why arent there two? So one can got to lunch or a meeting etc?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Pikesville Branch at Pikesville, MD
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Overall Rating Office Environment & Staff Other Servicesby worldrunsnmediocrity, Feb. 26, 2013
this branch had great service a few months ago, now it is totally different. Keith is cold and unhelpful and that made me look at the other reviews, I was not suprised to see the problems arising at this bank. Sometimes you call and they tell you there is no manager even to be found, why arent there two? So one can got to lunch or a meeting etc?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Pikesville Branch at Pikesville, MD
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Worst bankers ever
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by Gloofa, Feb. 25, 2013
This is the worst customer service I ever seen in my life. This same bank 6 months ago was giving perfect service, Since now day by day it's getting worst, people's walking out from the doors talking bad about this bank services. The lady name ANITA is working there acting as a manager, I have no clue is that true or not. If its true then that's really unfortunate,That lady having soo much attitude,, so Rude and very unprofessional . I worked with customer services in hospitality from last 15 years I know the guest expectations and who to handle the situation and even who to talk to our colleagues. She is shouting very loud make the guest embrace and showing them attitude and insult them in front of other customers. She really don't deserve the WellsFargo. I requested to the branch manager Abdullah to give her some training. For me it's really bad customer service never back if I have another option.
'
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Woodbridge Branch at Woodbridge, VA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Gloofa, Feb. 25, 2013
This is the worst customer service I ever seen in my life. This same bank 6 months ago was giving perfect service, Since now day by day it's getting worst, people's walking out from the doors talking bad about this bank services. The lady name ANITA is working there acting as a manager, I have no clue is that true or not. If its true then that's really unfortunate,That lady having soo much attitude,, so Rude and very unprofessional . I worked with customer services in hospitality from last 15 years I know the guest expectations and who to handle the situation and even who to talk to our colleagues. She is shouting very loud make the guest embrace and showing them attitude and insult them in front of other customers. She really don't deserve the WellsFargo. I requested to the branch manager Abdullah to give her some training. For me it's really bad customer service never back if I have another option.
'
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Woodbridge Branch at Woodbridge, VA
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Mr. L. Arevalo
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by larevalo, Feb. 19, 2013
On Saturday, February 16, 2013, my wife and I went into the branch located on the corner of Mesa and Resler St in El Paso Texas. We were seen by Hazel Guerrero a personal banker.
I proceeded to explain why were were there, and she immediately had an attitude and starting spouting things about the law and other such nonsense, not really listening to our concerns regarding some fees that were on my husbands account, it was a very stressing meeting considering when you go into a branch and are looking for assistance, and your met with blatant disregard it makes it even more difficult to get your point across, needless to state this young lady not only did not help us she went as far to say that this is not their problem and that my husband and I should be at the branch that opened his account, I was floored. I was under the misconception that Wells Fargo is a big corporation, and that I would be helped in any Wells Fargo Branch, but according to Ms. Guerrero, that is not the case, then after upsetting me every more she got up and went and got her manager, which was a waste of time because he did nothing and literally stood by her as she told my husband and I to have a nice day with a snide smirk on her face. This branch needs some re-training on Customer Service Skills. I will never go back to that Branch and I will tell everyone how badly I was treated!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, El Paso West Branch at El Paso, TX
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Overall Rating Waiting Time Other Servicesby larevalo, Feb. 19, 2013
On Saturday, February 16, 2013, my wife and I went into the branch located on the corner of Mesa and Resler St in El Paso Texas. We were seen by Hazel Guerrero a personal banker.
I proceeded to explain why were were there, and she immediately had an attitude and starting spouting things about the law and other such nonsense, not really listening to our concerns regarding some fees that were on my husbands account, it was a very stressing meeting considering when you go into a branch and are looking for assistance, and your met with blatant disregard it makes it even more difficult to get your point across, needless to state this young lady not only did not help us she went as far to say that this is not their problem and that my husband and I should be at the branch that opened his account, I was floored. I was under the misconception that Wells Fargo is a big corporation, and that I would be helped in any Wells Fargo Branch, but according to Ms. Guerrero, that is not the case, then after upsetting me every more she got up and went and got her manager, which was a waste of time because he did nothing and literally stood by her as she told my husband and I to have a nice day with a snide smirk on her face. This branch needs some re-training on Customer Service Skills. I will never go back to that Branch and I will tell everyone how badly I was treated!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, El Paso West Branch at El Paso, TX
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I remember why I don't bank here!
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by Tabsmom, Feb. 18, 2013
Went in to cash a check written on THEIR bank, and teller girl Tabitha gives me $400 in 20's. I'm like, uh, yeah, can I I please get $100's. really don't want a wallet full of $20's. The child manager also behind the counter says for non account holders we can't give that many $100's. UM, HUH??!!?? WTF? That is the stupidest thing I've ever heard. I said, well. The person who wrote me the check is my fiancée, HE'S an account holder. At which point she gave me a curt " have a nice day". I called my fiancée and told him he needs to bank elsewhere. Unbelievable.
Bank elsewhere.
* this reviewer has be with this bank for <6 months
* this review was made on Wells Fargo Bank, Old Alabama Branch at Roswell, GA
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Overall Rating Office Environment & Staff Waiting Timeby Tabsmom, Feb. 18, 2013
Went in to cash a check written on THEIR bank, and teller girl Tabitha gives me $400 in 20's. I'm like, uh, yeah, can I I please get $100's. really don't want a wallet full of $20's. The child manager also behind the counter says for non account holders we can't give that many $100's. UM, HUH??!!?? WTF? That is the stupidest thing I've ever heard. I said, well. The person who wrote me the check is my fiancée, HE'S an account holder. At which point she gave me a curt " have a nice day". I called my fiancée and told him he needs to bank elsewhere. Unbelievable.
Bank elsewhere.
* this reviewer has be with this bank for <6 months
* this review was made on Wells Fargo Bank, Old Alabama Branch at Roswell, GA
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MOST UNPROFESSIONAL BANK MANAGER!!!
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by ginoromo, Feb. 16, 2013
The manager Javier Jara was rude, . I was trying to cash a check that had two letters in my FIRST name mispelled. The manager said there's NO way I will cash this. I had the check corrected & initialed by my boss & went back to the branch 1 1/2 hrs later. As the teller was handing me my money,Javier Jara called her and said NOT to give me the money. He apparently had some unfounded issue with me, as he never saw the corrected check and still instructed the teller not to cash it.(Discrimination?)As I was leaving the bank with no money in hand Javier Jara YELLED across the bank floor at me. He yelled that HE will not be bullied and I needed to get a new check in order for it to be cashed. Unfortunately, the teller had already stamped the check on the back indicating it had been cashed, so I was not able to take it to another branch to be cashed. I am sure that I could have gone to another branch with no problem.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Highland Arrowhead Branch at San Bernardino, CA
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Overall Ratingby ginoromo, Feb. 16, 2013
The manager Javier Jara was rude, . I was trying to cash a check that had two letters in my FIRST name mispelled. The manager said there's NO way I will cash this. I had the check corrected & initialed by my boss & went back to the branch 1 1/2 hrs later. As the teller was handing me my money,Javier Jara called her and said NOT to give me the money. He apparently had some unfounded issue with me, as he never saw the corrected check and still instructed the teller not to cash it.(Discrimination?)As I was leaving the bank with no money in hand Javier Jara YELLED across the bank floor at me. He yelled that HE will not be bullied and I needed to get a new check in order for it to be cashed. Unfortunately, the teller had already stamped the check on the back indicating it had been cashed, so I was not able to take it to another branch to be cashed. I am sure that I could have gone to another branch with no problem.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Highland Arrowhead Branch at San Bernardino, CA
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Steer Clear
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by Jsmith9620, Feb. 16, 2013
We also have encountered the pushy teller named Aleigha. I thought I was being "punked" when she was shaking my hand and offering every service under the sun when all I wanted was to make a deposit. More recently, after WF charged many bogus fees, we tried dealing with Kira R., who will not return phone messages after multiple attempts. Ultimately we closed our account and took our business to a credit union. This is one horrible bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sunnyside Marketplace Branch at Clackamas, OR
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Overall Ratingby Jsmith9620, Feb. 16, 2013
We also have encountered the pushy teller named Aleigha. I thought I was being "punked" when she was shaking my hand and offering every service under the sun when all I wanted was to make a deposit. More recently, after WF charged many bogus fees, we tried dealing with Kira R., who will not return phone messages after multiple attempts. Ultimately we closed our account and took our business to a credit union. This is one horrible bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sunnyside Marketplace Branch at Clackamas, OR
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Mr
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by Johan, Feb. 14, 2013
This branch has totally lost it after the acquisition from Wachovia. Impossible to get answers to even simple questions. I have tried since October to confirm that a Power of Attorney to my accounts has been registered by the bank. No answers on the phone. No one responsible present at the bank able or willing to get me the answer. The morale at this branch appear to be very low.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Verona Branch at Verona, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Johan, Feb. 14, 2013
This branch has totally lost it after the acquisition from Wachovia. Impossible to get answers to even simple questions. I have tried since October to confirm that a Power of Attorney to my accounts has been registered by the bank. No answers on the phone. No one responsible present at the bank able or willing to get me the answer. The morale at this branch appear to be very low.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Verona Branch at Verona, NJ
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mistakes over mistakes, over mistakes...
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by artsmart1001, Feb. 14, 2013
I absolutely will avoid this branch. wish i could give minus stars.
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Redlands Branch at Redlands, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby artsmart1001, Feb. 14, 2013
I absolutely will avoid this branch. wish i could give minus stars.
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Redlands Branch at Redlands, CA
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Maynard Brown
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by mwbp, Feb. 13, 2013
Waiting time too long, did not even know that ATM was not working, charges (not explained to me when opened acct) on savings acct., am changing banks
* this reviewer has be with this bank for 1 - 3 years
* this review was made on Wells Fargo Bank, Mars Hill Branch at Acworth, GA
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby mwbp, Feb. 13, 2013
Waiting time too long, did not even know that ATM was not working, charges (not explained to me when opened acct) on savings acct., am changing banks
* this reviewer has be with this bank for 1 - 3 years
* this review was made on Wells Fargo Bank, Mars Hill Branch at Acworth, GA
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Run!
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by Prosper, Feb. 11, 2013
Details on the way but if you are headed there today,read---and heed---some of the comments below.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Ivy Road Branch at Charlottesville, VA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Prosper, Feb. 11, 2013
Details on the way but if you are headed there today,read---and heed---some of the comments below.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Ivy Road Branch at Charlottesville, VA
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Stay away- run as fast as you can
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by OLDLADY, Feb. 08, 2013
I refied with this bank. They were just supposed to lower my interst rate. After it was said and done. I lost 15 years of payments and have a new 30 year loan, and now I owe $180 G. I only paid $123G for the house.
They said I should open a checking and savings account. Ok fine, They never told me there is a $10.00 a month service charge for a savings account.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Brunswick Branch at East Brunswick, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby OLDLADY, Feb. 08, 2013
I refied with this bank. They were just supposed to lower my interst rate. After it was said and done. I lost 15 years of payments and have a new 30 year loan, and now I owe $180 G. I only paid $123G for the house.
They said I should open a checking and savings account. Ok fine, They never told me there is a $10.00 a month service charge for a savings account.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Brunswick Branch at East Brunswick, NJ
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needs to hire more staff
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by Michelle9035, Feb. 04, 2013
There are always huge lines and 2-3 bankers tops. I drive out of my way to avoid this bank
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, I-20 And Wheatland Branch at Dallas, TX
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Overall Rating Office Environment & Staff Waiting Timeby Michelle9035, Feb. 04, 2013
There are always huge lines and 2-3 bankers tops. I drive out of my way to avoid this bank
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, I-20 And Wheatland Branch at Dallas, TX
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Mrs.
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by LLLLL, Jan. 29, 2013
Awful! I will be changing to another institution when I have the time. I have had a checking account with them since 1990 (when it was Norwest). I have had lots of problems over the years with service charges, etc. I went in to convert my account to something that would work w/o fees since there is currently little activity on my account. The PB was not knowledgeable (actually got her twice.....first time I ran out of time after a half hour sitting at her desk), she had a don't care attitude and didn't refund the fees that we had discussed crediting back to my account. I have talkied to the branch manager twice regarding this visit and left her another voicemail. I have yet to see the full customer satisfaction credit or a pin# for my new ATM card. Not what I would expect for any customer especially after 23 years!! I have done lots of other business there in the past as well.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Waukee Branch at Waukee, IA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LLLLL, Jan. 29, 2013
Awful! I will be changing to another institution when I have the time. I have had a checking account with them since 1990 (when it was Norwest). I have had lots of problems over the years with service charges, etc. I went in to convert my account to something that would work w/o fees since there is currently little activity on my account. The PB was not knowledgeable (actually got her twice.....first time I ran out of time after a half hour sitting at her desk), she had a don't care attitude and didn't refund the fees that we had discussed crediting back to my account. I have talkied to the branch manager twice regarding this visit and left her another voicemail. I have yet to see the full customer satisfaction credit or a pin# for my new ATM card. Not what I would expect for any customer especially after 23 years!! I have done lots of other business there in the past as well.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Waukee Branch at Waukee, IA
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Do not use this bank!
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by Puffy, Jan. 28, 2013
Was lied to by management about excessive fees.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Port Orange Branch at Port Orange, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Puffy, Jan. 28, 2013
Was lied to by management about excessive fees.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Port Orange Branch at Port Orange, FL
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The VERY Worst!!!
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by KINDPRO, Jan. 26, 2013
My business has been banking with Wells Fargo for over 8 years. Last year we finally decided to go with another bank. Nobody is perfect, and we have put up with the errors and incompetency from bank tellers, and incompetency, laziness and sheer "I Don't Care" attitudes from bankers at Wells Fargo; but, we had the last straw when this particular bank misplaced two deposit checks worth $8K and my business didn't have enough funds to cover our payroll. The person who identified herself as the "manager" tried to be inappropriately humorous about the entire situation, making very inappropriate and childish jokes, and finally told me that she couldn't help me--that I had to call the Wells Fargo (800) number and speak to a banker there because she couldn't access information she needed from the computer system at the Lomas Branch. She didn't even offer to call them for me while I was at her office!? I was so angry; she kept making jokes, and eventually the guard came by when I began to question her as to why the Lomas Branch bank could not help me resolve my matter right then and there. I was not yelling; I was not using bad language; I was frustrated and only questioning; yet, the guard felt he needed to come by and asked me directly if he could help me. "Can you get me my $8000 dollars back?" I am not sure why this branch is allowed to continue as it is, with the most unreliable, unprofessional, rude, and self-righteous people who only pretend to be bankers. I hope Wells Fargo gets to the point where it will fail and shut down. If it ever gets there, I won't be surprised.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Lomas Branch at Albuquerque, NM
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby KINDPRO, Jan. 26, 2013
My business has been banking with Wells Fargo for over 8 years. Last year we finally decided to go with another bank. Nobody is perfect, and we have put up with the errors and incompetency from bank tellers, and incompetency, laziness and sheer "I Don't Care" attitudes from bankers at Wells Fargo; but, we had the last straw when this particular bank misplaced two deposit checks worth $8K and my business didn't have enough funds to cover our payroll. The person who identified herself as the "manager" tried to be inappropriately humorous about the entire situation, making very inappropriate and childish jokes, and finally told me that she couldn't help me--that I had to call the Wells Fargo (800) number and speak to a banker there because she couldn't access information she needed from the computer system at the Lomas Branch. She didn't even offer to call them for me while I was at her office!? I was so angry; she kept making jokes, and eventually the guard came by when I began to question her as to why the Lomas Branch bank could not help me resolve my matter right then and there. I was not yelling; I was not using bad language; I was frustrated and only questioning; yet, the guard felt he needed to come by and asked me directly if he could help me. "Can you get me my $8000 dollars back?" I am not sure why this branch is allowed to continue as it is, with the most unreliable, unprofessional, rude, and self-righteous people who only pretend to be bankers. I hope Wells Fargo gets to the point where it will fail and shut down. If it ever gets there, I won't be surprised.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Lomas Branch at Albuquerque, NM
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Bill
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by BillG, Jan. 25, 2013
First the girl that greeted me was texting on cell phone. WHen I said my ATM card was not working she talked down to me like I was stupid. I only had short time during lunch do not need to be lectured at on using a ATM card. Just going to get new card and maybe new bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bartow Branch at Bartow, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BillG, Jan. 25, 2013
First the girl that greeted me was texting on cell phone. WHen I said my ATM card was not working she talked down to me like I was stupid. I only had short time during lunch do not need to be lectured at on using a ATM card. Just going to get new card and maybe new bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bartow Branch at Bartow, FL
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Me
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by m9889, Jan. 23, 2013
Waited over an hour to see a customer service rep. regarding a fee charged to me. Once I was able to see someone the matter did not get resolved and I was told that the manager would have to approve the fee waiver and someone would call me back later. They called back to say that they would only refund half of the fee.I have been with First Union/Wachovia/Wells Fargo for 22 plus years and have 5 accounts with them. So looking forward to ending this relationship in the near future.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Porter's Neck Branch at Wilmington, NC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby m9889, Jan. 23, 2013
Waited over an hour to see a customer service rep. regarding a fee charged to me. Once I was able to see someone the matter did not get resolved and I was told that the manager would have to approve the fee waiver and someone would call me back later. They called back to say that they would only refund half of the fee.I have been with First Union/Wachovia/Wells Fargo for 22 plus years and have 5 accounts with them. So looking forward to ending this relationship in the near future.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Porter's Neck Branch at Wilmington, NC
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Not here, no way
Overall Rating
by HarveyB, Jan. 14, 2013
I tried to set up an attorney account as I am required to do to practice in New Jersey. This bank just cannot do anything right. I wasted so much time, never again.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Camden Branch at Camden, NJ
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby HarveyB, Jan. 14, 2013
I tried to set up an attorney account as I am required to do to practice in New Jersey. This bank just cannot do anything right. I wasted so much time, never again.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Camden Branch at Camden, NJ
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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They WILL NOT GIVE ME MY MONEY
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by joel0912, Jan. 11, 2013
The have my money in a closed account, I have a checking account with them. I told them hey just move my money into my new account. They said I had to wait but its my money and they didn't want to give it to me early because they can't take a lose from my employeer.my employeer told me they would send them a letter saying they would not pull the funds. The branch and service manager WHERE EXTERMELY rude! refused to help me or call me back, he went to lunch and never called back and I called the 800 number three times and each time I was told differen information. they are just gonna brush me under the rug and keep my money.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Breckenridge Branch at Duluth, GA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby joel0912, Jan. 11, 2013
The have my money in a closed account, I have a checking account with them. I told them hey just move my money into my new account. They said I had to wait but its my money and they didn't want to give it to me early because they can't take a lose from my employeer.my employeer told me they would send them a letter saying they would not pull the funds. The branch and service manager WHERE EXTERMELY rude! refused to help me or call me back, he went to lunch and never called back and I called the 800 number three times and each time I was told differen information. they are just gonna brush me under the rug and keep my money.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Breckenridge Branch at Duluth, GA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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