Wells Fargo Bank, Review

Rude and Not very nice to customers
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by GreatCustomer, Jul. 22, 2013

I went into the bank the other day to ask a question. The person that was standing there told me to sit down and wait on someone that apparently was just playing around at her desk. She came to her door and said very abruptly come in. No greeting, no smile, terrible attitude. Did not come out of her office to greet me or anything.I have used Wachovia and now Wells fargo for at lease 10 years. If this ever happens again I will no longer deal with them. I will remove everthing I have with this company.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Ga Bibb County Branch at Macon, GA
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Worst banking experience of my life
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by Chstigersmom, Jul. 22, 2013

The chipley branch for Wells Fargo has to be the most poorly run branch in Florida not only are the carpets in the building gross it seemed like everyone in the building hated there jobs there was not a single employee that wanted to really help me I had come in requesting my name to be changed and the young lady who helped me brushed me off and seemed more worried about asking me endless questions and telling to sell me a credit card then taking care of changing my name after 30 min I was told I needed a copy of my marriage license this could have been solved in the first 2 min I was there instead she kept going into a different office with my I'd and keep pressuring me to open a savings and credit card she then told me her manager had made her ask these questions and try to sell me these things before taking care of this issue so I don't know if that's the truth but I do know I am done with Wells Fargo

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Chipley Branch at Chipley, FL
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Incompetent Business Banking
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by allan12, Jul. 16, 2013

EXTREMELY poor services for small business, go to another branch or bank!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Austin Far West Branch at Austin, TX
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Incompetent Business Banking
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by allan12, Jul. 16, 2013

EXTREMELY poor services for small business, go to another branch or bank!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Austin Far West Branch at Austin, TX
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Mehran Mahalati makes WF a bad experience
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by avoidmehran, Jul. 12, 2013

I recenetly moved into the LA area, and let me tell you this: the wilshire wells fargo is the WORSE WELLS FARGO IN LA AREA! The bank manager, Mehron or Mehran Mahalati (I got her name from another banker to file a complaint), is THE WORSE manager or whatever her position is. She's rude, condescending, and gave me the dirtiest look as I withdrew money from my account (did you not believe that was my driver's license???). She also treats her team horribly (always hovering behind them). Seriously? Get a life, sleaze bag. AVOID AVOID AVOID!

* this reviewer has be with this bank for 1 - 3 years
* this review was made on Wells Fargo Bank, Wilshire-Crescent Branch at Beverly Hills, CA
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Terrible customer service
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by xtina85, Jul. 11, 2013

I went in to the bank yesterday and I had the worst service from Natalie Hice, she needs to learn how to talk to people and do her job correctly. I literally want to close my account at this location because I am completely unsatisfied with the service that she gave me. She needs to learn how to be polite to people or get a new job!!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Panama City Branch at Panama City, FL
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INCOMPETANT
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by angie1, Jul. 11, 2013

This review is for the Main Street Branch in Stamford CT. The Bankers are horrible. Very poor service. What else needs to be said HORRIBLE SAYS IT ALL.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Stamford Executive Branch at Stamford, CT
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Horrible customer service
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by RpH5, Jul. 09, 2013

I have been dealing with wells fargo for some time now since they are my loan holders to my car. Don't ever use them!!! Thay are not helpful, don't care about any situation you may be facing. Thay want their money which is fine but at least try to work with the people who are trying to pay. Also,In the banks the tellers have to swamp you by trying to sell you their service, leave me alone!

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Wells Fargo Bank, Ankeny Branch at Ankeny, IA
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Wells Fargo Sierra Vista Mall Service Manager Andrea Talbot sucks!!!
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by thickforyou520, Jul. 07, 2013

I came to the bank to purchase a cashier's check since I am buying a car later on I came to cancel the check since I decided to find other ways to purchase a car, then this manager said since it is past 4PM tat my account will not be credited back and they cannot cancel the purchase...WOW how could a bank who is using a computer based system cannot cancel a transaction after an hour. She didnt give me any alternative ways, she keeps on saying sorry we can't but didn't give me options, she was rude like I was trying to steal money when I used my account to purchase the cashier's check, her voice was irritating like I am talking to a 5 year old (squeaky thin annoying voice) she turn her back on me and went on using her cellphone...very rude and unprofessional. She don't deserve to be a manager at all and shame on Wells Fargo for having her as a manager.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Sierra Vista Mall Branch at Sierra Vista, AZ
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I have ZERO confidence in Wells Fargo Bank! Go elsewhere!
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by Cooldivamomof4, Jul. 06, 2013

Well, thanks to Alen Daniel at the 4323 W. Peoria, Glendale, AZ 85302 branch, I no longer have access to my online banking! I was in the branch yesterday (waited 45 min) adding my name to a family member's acct when Alen insisted I provide my social security # to update my profile. I have been with Wells since they took over my previous bank (1987), & no one at WFB has ever insisted on this info. Thanks to his adding it & not doing his job properly, he caused me to have 2 separate WFB profiles that can't be merged- this I found out today when I tried to access WB bill pay and my add'l account online. CS at the 1 800# was no help & insisted I was not enrolled on Online Bill Pay, so she enrolled me again w/o checking further! Not only that, but they can't guar. any of my online bill payments were made yesterday or today or that any further payments will be made! Further, they can't guarantee that they will not lose my 30+ bill pay acct payees & payment info. To add injury to insult and my 3+ hour ordeal today, I now have to return to the bank with my 85 y.o. mom next week & start all over because Alen DID NOT add me to her account! This was the VERY REASON why we were at WFB in the first place! This guy is their credit specialist. I have, unfortunately stayed with WFB because I have 8 accounts, did all my online bill pay banking for convenience, and it was just too time consuming and complicated to switch banks. However, if WFB can not fix this mess they have created by Monday, June 8th, 2013, myself and my entire family will pull our 20+ accts from WFB and go elsewhere. We already pay too high of an int. rate on our WFB Visas anyway, and it takes a near act of God to get a loan from WFB even when you have an almost 800 credit score. DO YOURSELF A FAVOR, AND CHOOSE ANOTHER BANK to save yourself grief!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Peoria & 43rd Avenue Branch at Glendale, AZ
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Rude Branch Manager
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by Reformist, Jul. 01, 2013

Rude Branch Manager and well assisted in this respect by the rude Male Teller behind the counter. The two will ruin the reputation of the bank as being customr focused.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Agoura Hills Branch at Agoura Hills, CA
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worst and the most unprofessional service
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by angrybird, Jun. 26, 2013

So my husband was visiting this Wells Fargo branch on June 14th, 2013 Friday around 5pm. There was a young teller was trying to seduce my husband even after she knew my husband is married. This is the most unprofessional bank we ever been!! Consider switch to other banks which have high standers to their employees.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, La Cumbre Plaza Branch at Santa Barbara, CA
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Lazy
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by notyourmoney, Jun. 24, 2013

Almost every time I visit this bank I am shocked at how the person at the drive thru window treats me. I have 4 accounts at Wells Fargo but I am in the process of closing every account.She acts like when she is cashing your check that the funds will come out of her salary. Poor poor ignorant people.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Waynesville Main Branch at Waynesville, NC
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WARNING do not use this bank!
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by ghutmama, Jun. 17, 2013

I don't even know where to begin. I signed up for free checking, then 2 months later I got a 10.00 fee for managing the account. I said I have free checking,they would tell me I have to sign up for this other checking to get free checking, I switch over, month later I get 10.00 fee. They are dishonest,it is all about business and taking your money.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Moscow Eastside Branch at Moscow, ID
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Worst Customer Service Ever - Wouldn't bank with this location
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by SamPit, Jun. 17, 2013

These guys have the worst customer service ever. The staff appears to be friendly at first and then they show their true colors - They have "Who the hell are you" attitude. They appear so busy like they are running the entire country whereas they don't have a clue as to what they are doing. I would especially stay clear of the guy named JACOB - He is a guy who changes colors faster than a Chameleon. He sees million customers in a day (in his own words) and should be promoted to be the CEO of the company. As for customer service - Nobody has any idea as to what that means.

This review is for Wells Fargo @ Palmer and McNeil only. I am not complaining about other branches where things have been smooth

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Parmer And Mcneil Branch at Austin, TX
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worst bank ever!! i have had an account 4 over 4 years!
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by thecoinhunter, Jun. 15, 2013

this blonde teller would not ecept my coins!! What a jerk!!!
So I had a change jar that I rolled up and they said we can't give u cash for it even though I have an account!!!
Their ecuse was well we don't need coins!!!
I'm so dissapointed in this servicd
The funny thing is that this blond chick teller was fired at chase!!
So they brought her to wellsfargo
Never go to this branch!!!!!!!!!!!!!
I hate them


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Gainey Ranch Branch at Paradise Valley, AZ
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WORST CUSTOMER SERVICE
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by BIRDRUS, Jun. 13, 2013

Today is Jun/13/2013 at 3Pm. My friend Well fargo banking paid me a check. I came to cash it.Gloria said why don't you deposit to your bank?.I didn't have account but my girl friend has it at Well Fargo. I have the right to cash the check.I did ask for the Lady manager but seem like they are all meant. I would never to go with this branch again.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Fountain Valley Branch at Fountain Valley, CA
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Tired Customer
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by theydontcare, Jun. 13, 2013

sorry but the bank on Castle Ridge just ruined my whole experience with every wells fargo--thanks to RAMA SHAKNKAR & the drive thru guy (young with black glasses). Employees like them make banking very inconvenient & make customers feel like they mean nothing!Thanks to them I will be closing my accounts! Rama also had a hard time understanding English! Maybe her accent got in the way--Every time I told her to hold on to let me speak--she kept interrupting me! I had even put her on hold & had ASKED her to hold on a sec-only to come back to the line & hear rambling on! She would not give me the name of the MAIN MANAGER-according to Rama he/she were out of vacay-but could help me. I wanted the name that way I could follow up with my complaint. DO NOT GO NEAR THIS BANK--THEY are  HORRIBLE!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bee Cave & 360 Branch at Austin, TX
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Worst Bank you could ever use
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by cassiersmith21, Jun. 11, 2013

Wells Fargo as a chain is the WORST bank you could ever use. After the incompetent tellers had repeatedly screwed up my transactions, i'm charged multiple overdraft fees and the manager over the phone says, "well i'm sorry you can't see it, we can't see it, so we gave you the money and then overdrafted you" -THREE TIMES. Not only that but this was after a teller had recently given me 300 extra dollars when cashing a check and as a good Samaritan I RETURNED IT. Apparently i'm supposed to be a good human being but they don't have to take responsibility for their screw-ups. WORST. I am closing my account and will NEVER bank with them again.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 82nd Street Branch at Lubbock, TX
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Mr
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by Raul, Jun. 07, 2013

This bank has the absolute worst staff mind one or two tellers I have ever witnessed. I have been an account holder since 1996 when it was a different bank name.  Never in my life have I considered changing banks as often until I walked into this branch.  There are 6-7 people running around behind the counter only 1 maybe 2 tellers are actually dealing with costumers standing present in the facility, seems like a poor model, really makes them look like their not doing their job. I say this because if your doing inner office work, why not do that in your inner offices not behind the counter, and why are there always like 3 people standing at one terminal and not helping customers, it's horrible to stand in their and watch them stutter around. Half the time their systems are conveniently down at lunch time with a billion people on line.  Their staff rotates constantly, so you never build a good working relationship with anyone in the building. A service you may have been provided by one teller for a month may suddenly be denied by another teller a few weeks later, the rules change constantly there.  At one point they said they couldn't cash my ADP payroll work checks there to me, I looked at them like they were crazy. Their service is embarrassing and it makes me nervous to trust handing off my hard worked money to a bunch of lost tellers. That bank needs all new employees starting from the big lazy managers to the badly trained tellers.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Middlesex Branch at Middlesex, NJ
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