Webster Bank, Fenway Branch
|
| |
| Name: | Webster Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1870-01-01 |
| FDIC Insurance: | 1960-07-01 |
| Holden By: | Webster Financial Corp |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 155, view all, view on map |
| Website: | http://www.websteronline.com |
| Total Assets: | $32,623,400,000 |
| Total Deposits: | $27,644,391,000 |
| Total Equity Capital: | $3,338,715,000 |
| Total Domestic Office Deposits: | $27,488,071,000 |
| Net Income: | $245,256,000 |
| Quarterly Net Income: | $65,765,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
13 client reviews of Webster Bank scored 3 out of 5.
I Came for the Rate and Stayed for the Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FHH0, Sep. 01, 2020
The bank offered a unique competitive rate but clearly understands service. They know me by name on the second call; provide money and slips to my car with COVID precautions; think through to solutions.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Newton Center Branch at Newton Center, MA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby FHH0, Sep. 01, 2020
The bank offered a unique competitive rate but clearly understands service. They know me by name on the second call; provide money and slips to my car with COVID precautions; think through to solutions.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Newton Center Branch at Newton Center, MA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Feeling Robbed
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ZERAFIA, Jan. 16, 2020
This morning I checked my account to see what funds were available for my grocery shopping trip later this evening. As I logged in, I was horrified to see I had yet TWO MORE OVERDRAFT FEE's both at 37.50 each. To my dismay I called the 1.800 number to speak to a representative because I had the funds in my savings account. The lady gave me such a ridiculous excuse, blaming me the customer for not selecting the correct account in which my funds would transfer over. After several minutes of listening to her excuse I decided to close out this account and switch banks. This IS HEARTBREAKING, I joined Webster after my father died because it was HIS BANK, I thought this was a Bank designed to help families, instead it takes $75.00 from me, a single mother for NO REASON.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Webster Bank, Bloomfield Branch at Bloomfield, CT
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ZERAFIA, Jan. 16, 2020
This morning I checked my account to see what funds were available for my grocery shopping trip later this evening. As I logged in, I was horrified to see I had yet TWO MORE OVERDRAFT FEE's both at 37.50 each. To my dismay I called the 1.800 number to speak to a representative because I had the funds in my savings account. The lady gave me such a ridiculous excuse, blaming me the customer for not selecting the correct account in which my funds would transfer over. After several minutes of listening to her excuse I decided to close out this account and switch banks. This IS HEARTBREAKING, I joined Webster after my father died because it was HIS BANK, I thought this was a Bank designed to help families, instead it takes $75.00 from me, a single mother for NO REASON.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Webster Bank, Bloomfield Branch at Bloomfield, CT
Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by WebsterISGreat 2020-05-27 13:15:18
All you needed to do instead of speaking with someone on their 800 number is to call the branch office and ask for the manager or assistant manager, explain the situation and the $37.00 overdraft fees would have disappeared. It would have taken less time than to write an OMG I am so disappointed message and you would have gotten satisfaction. Unless you make a habit of bouncing checks, the people at Webster Bank are very forgiving. Call the branch next time.
by JCapp 2020-11-05 15:06:21
Nice staff except one person everytime I go to make a transaction with Shannon it’s a problem. Like being in another Country. So I pulled my account out as did most of my family.
Thankful for a change in management
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cranston4Life, Oct. 06, 2015
The new branch manager and assistant manager truly understand customer service. They go above and beyond to provide excellent customer service. I wish more companies provide the service this branch does.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Webster Bank, Pontiac Ave Branch at Cranston, RI
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Cranston4Life, Oct. 06, 2015
The new branch manager and assistant manager truly understand customer service. They go above and beyond to provide excellent customer service. I wish more companies provide the service this branch does.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Webster Bank, Pontiac Ave Branch at Cranston, RI
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
TD Bank, Boylston St & Kilmarnock St Branch (0.1 miles)
Full Service Brick and Mortar Office
1333 Boylston Street
Boston, MA 02215
Full Service Brick and Mortar Office
1333 Boylston Street
Boston, MA 02215
Berkshire Bank, Fenway Branch (0.2 miles)
Full Service Brick and Mortar Office
61-65 Brookline Avenue
Boston, MA 02215
Full Service Brick and Mortar Office
61-65 Brookline Avenue
Boston, MA 02215
Brookline Bank, Longwood Branch (0.4 miles)
Full Service Brick and Mortar Office
1016 Beacon Street
Brookline, MA 02446
Full Service Brick and Mortar Office
1016 Beacon Street
Brookline, MA 02446
Citizens Bank, Kenmore Square Branch (0.4 miles)
Full Service Brick and Mortar Office
560 Commonwealth Avenue
Boston, MA 02215
Full Service Brick and Mortar Office
560 Commonwealth Avenue
Boston, MA 02215
Santander Bank, N.A., Kenmore Square Branch (0.4 miles)
Full Service Brick and Mortar Office
552 Commonwealth Avenue
Boston, MA 02215
Full Service Brick and Mortar Office
552 Commonwealth Avenue
Boston, MA 02215