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U.S. Bank, Review
U.S. Bank, Review
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by nineywise, Nov. 16, 2014
As the treasurer for a local non-profit concern, I was introduced to US Bank and this location several years ago. The majority of my visits (weekly) are to make deposits, however I have established a very favorable credit card with this bank . Their service is extraordinary, their hours leave nothing to be desired and the variety of services offered is vast. I highly recommend US Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Murrieta & Winchester Vons Branch at Murrieta, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby nineywise, Nov. 16, 2014
As the treasurer for a local non-profit concern, I was introduced to US Bank and this location several years ago. The majority of my visits (weekly) are to make deposits, however I have established a very favorable credit card with this bank . Their service is extraordinary, their hours leave nothing to be desired and the variety of services offered is vast. I highly recommend US Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Murrieta & Winchester Vons Branch at Murrieta, CA
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Unpleasant experience with one teller
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by proudmomma, Nov. 12, 2014
I've been a customer of this branch for more than 10 years now, and I have to admit I've had only positive experiences with them. That is up until recently when one specific teller was rude and unprofessional, made me wait in line twice for something I shouldn't have, she definitely made me feel discriminated. I'll continue using this bank and branch, but definitely will not want to work with Keri again.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Battle Ground Albertsons Branch at Battle Ground, WA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby proudmomma, Nov. 12, 2014
I've been a customer of this branch for more than 10 years now, and I have to admit I've had only positive experiences with them. That is up until recently when one specific teller was rude and unprofessional, made me wait in line twice for something I shouldn't have, she definitely made me feel discriminated. I'll continue using this bank and branch, but definitely will not want to work with Keri again.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Battle Ground Albertsons Branch at Battle Ground, WA
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customer
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by flower55555, Nov. 10, 2014
the fake p..rndexter at customer service was so rude cant wait to go back to ask 4 another teller
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Commerce City King Soopers Branch at Commerce City, CO
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby flower55555, Nov. 10, 2014
the fake p..rndexter at customer service was so rude cant wait to go back to ask 4 another teller
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Commerce City King Soopers Branch at Commerce City, CO
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Horrible experience
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by Alchymyst, Nov. 08, 2014
In the past I enjoyed dealing with this branch, the people were friendly and helpful. However a terrible experience soured my opinion. A teller got my cash wrong FOUR times in a row - the third time it was $100 short! When I tried to complain to the manager, I was repeatedly put on endless hold. When I finally spoke to him, he had a very blase' attitude, saying it was "training issues that needed to be addressed". Really? Counting currency is something most grade school children can do accurately. His "no big deal" attitude really made me feel as if they do not care at all about customer service. Which is a shame because for years I enjoyed visiting this branch. I believe that the banks are purposely trying to drive away in-person business to the internet. This way they can close branches and reap more profits. Nice work, US Bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Cedar Rapids - Vernon Village Branch at Cedar Rapids, IA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Alchymyst, Nov. 08, 2014
In the past I enjoyed dealing with this branch, the people were friendly and helpful. However a terrible experience soured my opinion. A teller got my cash wrong FOUR times in a row - the third time it was $100 short! When I tried to complain to the manager, I was repeatedly put on endless hold. When I finally spoke to him, he had a very blase' attitude, saying it was "training issues that needed to be addressed". Really? Counting currency is something most grade school children can do accurately. His "no big deal" attitude really made me feel as if they do not care at all about customer service. Which is a shame because for years I enjoyed visiting this branch. I believe that the banks are purposely trying to drive away in-person business to the internet. This way they can close branches and reap more profits. Nice work, US Bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Cedar Rapids - Vernon Village Branch at Cedar Rapids, IA
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US BANK MENTOR OH.
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by ablessedlady, Nov. 07, 2014
I have been using this as my home branch for about 20 years. I have to commend the tellers past, (that I remember), and the current tellers Jennifer who has been there since at least 2004, maybe before. I have gotten to know Jennifer, my being a customer who has had usual bank visit business and also have had to ask for assitance since my disability that happened in 2005 and affected my abilities in handling my own banking in person for a few years after.Jennifer has always been kind, helpful, and knew answers to any questions I asked.
Last few years have had the pleasure of dealing at times with the other 2 Tellers, Tuula and Paublo. They are always friendly and have a "I care" attitude.
I like the tellers, the hours, and the ease of getting quick service.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Mentor East Branch at Mentor, OH
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ablessedlady, Nov. 07, 2014
I have been using this as my home branch for about 20 years. I have to commend the tellers past, (that I remember), and the current tellers Jennifer who has been there since at least 2004, maybe before. I have gotten to know Jennifer, my being a customer who has had usual bank visit business and also have had to ask for assitance since my disability that happened in 2005 and affected my abilities in handling my own banking in person for a few years after.Jennifer has always been kind, helpful, and knew answers to any questions I asked.
Last few years have had the pleasure of dealing at times with the other 2 Tellers, Tuula and Paublo. They are always friendly and have a "I care" attitude.
I like the tellers, the hours, and the ease of getting quick service.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Mentor East Branch at Mentor, OH
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Very helpful
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by SaltyGal, Nov. 06, 2014
Because of some automatic deposit mess ups (not the bank's fault), my husband's and my account went into serious overdraft. Dave Williams went to a great deal of effort over some weeks (it was a big mess up) to straighten things out and get the overdraft charges appropriately refunded.
Dave was a pleasure to work with, always cheerful, always enthusiastic about doing what he could to solve the problem. US Bank's policy of cheerily greeting everyone is generally annoying as it feels so forced, but I don't feel any of that going by a script friendliness from Dave. It's a relief to be greeted with genuine friendliness when I go there.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Wedgwood Branch at Seattle, WA
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Overall Rating Office Environment & Staff Waiting Timeby SaltyGal, Nov. 06, 2014
Because of some automatic deposit mess ups (not the bank's fault), my husband's and my account went into serious overdraft. Dave Williams went to a great deal of effort over some weeks (it was a big mess up) to straighten things out and get the overdraft charges appropriately refunded.
Dave was a pleasure to work with, always cheerful, always enthusiastic about doing what he could to solve the problem. US Bank's policy of cheerily greeting everyone is generally annoying as it feels so forced, but I don't feel any of that going by a script friendliness from Dave. It's a relief to be greeted with genuine friendliness when I go there.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Wedgwood Branch at Seattle, WA
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they don't listen to your problem
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by satishamerica, Nov. 06, 2014
There is a guy I forgot name and he is not good at talking to customers and don't listen up and the funniest thing is he don't know about US bank policies. I don't know why US bank keeping him. I used my US bank card in moneypass atm. He said moneypass logo behind the card means you can use the card in those locations with fee. He is so stupid don't know anything. Please educate him on how thing s wok and update him with new features and policies. he don't listen to you at all.
sorry if i use abusive language.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Little Canada Branch at Saint Paul, MN
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby satishamerica, Nov. 06, 2014
There is a guy I forgot name and he is not good at talking to customers and don't listen up and the funniest thing is he don't know about US bank policies. I don't know why US bank keeping him. I used my US bank card in moneypass atm. He said moneypass logo behind the card means you can use the card in those locations with fee. He is so stupid don't know anything. Please educate him on how thing s wok and update him with new features and policies. he don't listen to you at all.
sorry if i use abusive language.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Little Canada Branch at Saint Paul, MN
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Bad Bad Bad Branch!!!!!!!!!
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by SmithsUSbanksucks, Nov. 05, 2014
The people who work at this branch don't care about you or your money in any way!! There is a reason that their reviews are terrible. Avoid this branch! Totally incompetent!!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Saint George Smith's Branch at Saint George, UT
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SmithsUSbanksucks, Nov. 05, 2014
The people who work at this branch don't care about you or your money in any way!! There is a reason that their reviews are terrible. Avoid this branch! Totally incompetent!!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Saint George Smith's Branch at Saint George, UT
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Bank manager Dorian very rude!
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by Accounting333, Nov. 04, 2014
Dealing with my husbands passing, trying to close his accounts. The branch manager Dorian had a smirk on her face the whole time, and got maher attitude with me. I've been to 2 us banks today and they have sent me on a wild goose chase out to the courthouse for documentation. We show up at the bank with the documentation and she tells us it's not right. We've been with this bank for over 12 years and have never been treated this rudely. The clerk of court is telling her she's wrong and she is telling us that she's wrong. I would think that in a situation like this a branch manager would be qualified to handle this situation appropriately and correctly.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Lodo Branch at Denver, CO
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Accounting333, Nov. 04, 2014
Dealing with my husbands passing, trying to close his accounts. The branch manager Dorian had a smirk on her face the whole time, and got maher attitude with me. I've been to 2 us banks today and they have sent me on a wild goose chase out to the courthouse for documentation. We show up at the bank with the documentation and she tells us it's not right. We've been with this bank for over 12 years and have never been treated this rudely. The clerk of court is telling her she's wrong and she is telling us that she's wrong. I would think that in a situation like this a branch manager would be qualified to handle this situation appropriately and correctly.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Lodo Branch at Denver, CO
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customer no service
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by customerNOservice, Nov. 04, 2014
I don't understand why you can not (will not) cash a u.s. bank check for a non member. Every other bank I deal with will as a courtesy to there member. I do this to make sure funds are available. When I told her I would not pay 5.00 to cash the check she put it in the tube and walked away before I could ask if funds were available. RUDE!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Huber Heights Branch at Dayton, OH
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Overall Ratingby customerNOservice, Nov. 04, 2014
I don't understand why you can not (will not) cash a u.s. bank check for a non member. Every other bank I deal with will as a courtesy to there member. I do this to make sure funds are available. When I told her I would not pay 5.00 to cash the check she put it in the tube and walked away before I could ask if funds were available. RUDE!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Huber Heights Branch at Dayton, OH
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by Honestly74 2015-04-19 20:41:41
If you have cashed checks at other banks then you know there is a fee. So either you pay the fee and know if tbe funds are available. Or go to your own bank, what is it worth to you? Oh yeah you want it free. Banks are in business to make money, they will cash it with a fee. Providing service. cash and piece of mind knowing the funds are there, is worth something. Most banks also only charge the fee if over a certain amount, so free use your own bank and tellers time and cash.
LOUSY
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by mram99037, Nov. 03, 2014
LOUSY customer service you guys have A LOT to work on. I'll never go back AGAIN.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Overall Rating Office Environment & Staffby mram99037, Nov. 03, 2014
LOUSY customer service you guys have A LOT to work on. I'll never go back AGAIN.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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poor customer service
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by elvira10, Nov. 03, 2014
When I open my checking account the teller told me it will be free of monthly fee, I said as long as free I'm OK, because I have another account with efferent bank, after two month I saw on my statement $8.95 monthly fee. I call 1800 number the said because I don't have direct deposit, I'm shock, this is not what I sign up for. Be careful people, this teller just wanna make commission, they do what ever just to get customer and give wrong information.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rainbow & Cheyenne Smith's Branch at Las Vegas, NV
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Overall Ratingby elvira10, Nov. 03, 2014
When I open my checking account the teller told me it will be free of monthly fee, I said as long as free I'm OK, because I have another account with efferent bank, after two month I saw on my statement $8.95 monthly fee. I call 1800 number the said because I don't have direct deposit, I'm shock, this is not what I sign up for. Be careful people, this teller just wanna make commission, they do what ever just to get customer and give wrong information.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rainbow & Cheyenne Smith's Branch at Las Vegas, NV
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Terrible Mortgage Company
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by ToddM, Oct. 30, 2014
My wife and I purchased a home in March to close in June. The associate, Jaci Schlautman, never updated us throughout the process in fact I called her to see if there was any additional information she needed so we could close on time. I gather the 5-6 things mid April and thought everything was good to go. In May, I checked in with her again and Jaci said everything was still pending. Long story, short we needed to move closed because their mortgage dept didn't do their job and we received a lot of excuses on why. We were told that they were making their mortgage dept work on the weekend so we could close on time and then on Monday no one called us for an update. Her bosses boss, Jed finally got involved and promised to give us $100 for such a poor job. We are still waiting for that money. I wish we didn't have our mortgage with this bank so we can close out everything with them. Awful bank
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 171st & Center Bakers Branch at Omaha, NE
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ToddM, Oct. 30, 2014
My wife and I purchased a home in March to close in June. The associate, Jaci Schlautman, never updated us throughout the process in fact I called her to see if there was any additional information she needed so we could close on time. I gather the 5-6 things mid April and thought everything was good to go. In May, I checked in with her again and Jaci said everything was still pending. Long story, short we needed to move closed because their mortgage dept didn't do their job and we received a lot of excuses on why. We were told that they were making their mortgage dept work on the weekend so we could close on time and then on Monday no one called us for an update. Her bosses boss, Jed finally got involved and promised to give us $100 for such a poor job. We are still waiting for that money. I wish we didn't have our mortgage with this bank so we can close out everything with them. Awful bank
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 171st & Center Bakers Branch at Omaha, NE
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Tim Monaco
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by t1m0thy, Oct. 28, 2014
I had to call on the banker David Noah today with some help from a previous bank account and I have to say Job well done! From the greeting I had upon entering the branch to the professionalism David used to do my transaction. Thank You all.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 4th And Harrison Branch at Portland, OR
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby t1m0thy, Oct. 28, 2014
I had to call on the banker David Noah today with some help from a previous bank account and I have to say Job well done! From the greeting I had upon entering the branch to the professionalism David used to do my transaction. Thank You all.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 4th And Harrison Branch at Portland, OR
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Poor Managment
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by PRFK, Oct. 13, 2014
So I went in with my weekly business deposit as I have for 10+ years to US BANK and was waited on promptly as usual, they counted out my cash of around $6000,00 and what do you know the teller states there is a $20.00 bill that appears to be fake, it was old looking, been around for a while, but looked real to me. She set it aside and continued to count out the rest, she asked for her Assistant Manager Katie Fults to come over and review the $20.00 bill, she came over and looked at it at on the counter lifted it into the light to check for water marks and said confiscate it with no explanation to me and walked away. So I asked the teller to explain to me so in the future I could keep an eye out for it so it does not happen to me again, she stated she would have to have Katie Fults explain it to me. When I asked Katie Fults to explain this to me she got very short with me and stated there is no water mark of a head on the right, so I took the fake $20, held it up to the light and asked Katie where the mark should be, she replied Its fake there was nothing she could do about it and asked for the next customer to step up. So I took out a $20 from my wallet held it up to the light and could not see this in my bill either and I asked if they had the pen to rub across it to show me if it was fake, the teller stated they do not have these. All I wanted was someone to help me understand what to look for in the future since I am a business owner and take a lot of cash, I don’t care about $20 dollars, I’m just glad it was only that. I will no longer use this U.S. Bank - Wentzville Crossing Schnucks Office as long as Katie Fults works out of this branch I will drive out of my way to use another US Bank in the area, and may look into other opportunities. She was rude to me, short with me, did not care about me the customer, I hope they have a camera with sound so when they read this they can review with their own eyes the not so pleasant treatment I received. I will say I never had a problem with this branch until now, but they have a very large turnover of employees, that might mean a problem in itself…
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Wentzville Crossing Schnucks Branch at Wentzville, MO
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Overall Ratingby PRFK, Oct. 13, 2014
So I went in with my weekly business deposit as I have for 10+ years to US BANK and was waited on promptly as usual, they counted out my cash of around $6000,00 and what do you know the teller states there is a $20.00 bill that appears to be fake, it was old looking, been around for a while, but looked real to me. She set it aside and continued to count out the rest, she asked for her Assistant Manager Katie Fults to come over and review the $20.00 bill, she came over and looked at it at on the counter lifted it into the light to check for water marks and said confiscate it with no explanation to me and walked away. So I asked the teller to explain to me so in the future I could keep an eye out for it so it does not happen to me again, she stated she would have to have Katie Fults explain it to me. When I asked Katie Fults to explain this to me she got very short with me and stated there is no water mark of a head on the right, so I took the fake $20, held it up to the light and asked Katie where the mark should be, she replied Its fake there was nothing she could do about it and asked for the next customer to step up. So I took out a $20 from my wallet held it up to the light and could not see this in my bill either and I asked if they had the pen to rub across it to show me if it was fake, the teller stated they do not have these. All I wanted was someone to help me understand what to look for in the future since I am a business owner and take a lot of cash, I don’t care about $20 dollars, I’m just glad it was only that. I will no longer use this U.S. Bank - Wentzville Crossing Schnucks Office as long as Katie Fults works out of this branch I will drive out of my way to use another US Bank in the area, and may look into other opportunities. She was rude to me, short with me, did not care about me the customer, I hope they have a camera with sound so when they read this they can review with their own eyes the not so pleasant treatment I received. I will say I never had a problem with this branch until now, but they have a very large turnover of employees, that might mean a problem in itself…
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Wentzville Crossing Schnucks Branch at Wentzville, MO
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by Chester 2014-10-17 13:09:09
I believe it is outrageous for US Bank to charge $5.00 to cash a check that I wrote to someone who is trying to cash it at US Bank. Why charge them? I have the account at US Bank and they can tell the person if the check is good or not. I think it is a very bad policy and I'm looking to move my accounts with them. UNBELIEVABLE!!!
by mrparrino 2014-10-23 07:41:53
I had a teller give me some suspicion about a $20 bill also. It was a 20 from an earlier circulation was all. The new 20's look different. This 20 was probably 10 years old if that. These young tellers aren't used to seeing these apparently. I'm sure plenty of people bring these in. Heck, ATMs still dish these out occassionaly. That's just ignorant of her IMO.
US Bank services vary
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by SmartGal, Oct. 11, 2014
The US Bank on Fremont and Sandy in NE Portland is a small, friendly bank. For many years, they served me well. But when I moved, the US Bank on MLK and Killingsworth was another story. AWFUL! Long lines, bad attitude, truly the worst customer service ever.
* this review was made on U.S. Bank, Citizens Branch at Portland, OR
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Overall Ratingby SmartGal, Oct. 11, 2014
The US Bank on Fremont and Sandy in NE Portland is a small, friendly bank. For many years, they served me well. But when I moved, the US Bank on MLK and Killingsworth was another story. AWFUL! Long lines, bad attitude, truly the worst customer service ever.
* this review was made on U.S. Bank, Citizens Branch at Portland, OR
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Awesome Customer Service
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by pdvc19, Oct. 03, 2014
Chris Pierce and Vicky Cox have handled my personal and real estate accounts, and have been incredibly helpful. They have been professional, courteous, and timely in all of my transactions with them. I would highly recommend doing business with the Fairmont Branch of USBank, and in particular with Chris and Vicky.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Fairmont Branch at Fairmont, MN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby pdvc19, Oct. 03, 2014
Chris Pierce and Vicky Cox have handled my personal and real estate accounts, and have been incredibly helpful. They have been professional, courteous, and timely in all of my transactions with them. I would highly recommend doing business with the Fairmont Branch of USBank, and in particular with Chris and Vicky.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Fairmont Branch at Fairmont, MN
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
current Manager, exemplary
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by katherinK, Oct. 02, 2014
hello- based on in-person interactions, this current branch Manager role-models 'bank Manager' with her competence and service-skills. she 'gets' customer-service, totally. if she could be video-interviewed (with role-modeling ) it might be impactively useful for training.
what an asset she is ! (both my son and I have separate work-lives spent in customer-service- ) thank you for this opportunity./ SeattleWA 98144
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Factoria Branch at Bellevue, WA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby katherinK, Oct. 02, 2014
hello- based on in-person interactions, this current branch Manager role-models 'bank Manager' with her competence and service-skills. she 'gets' customer-service, totally. if she could be video-interviewed (with role-modeling ) it might be impactively useful for training.
what an asset she is ! (both my son and I have separate work-lives spent in customer-service- ) thank you for this opportunity./ SeattleWA 98144
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Factoria Branch at Bellevue, WA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
current Manager, exemplary
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by katherinK, Oct. 02, 2014
hello- based on in-person interactions, this current branch Manager role-models 'bank Manager' with her competence and service-skills. she 'gets' customer-service, totally. if she could be video-interviewed (with role-modeling ) it might be impactively useful for training.
what an asset she is ! (both my son and I have separate work-lives spent in customer-service- ) thank you for this opportunity./ SeattleWA 98144
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Factoria Branch at Bellevue, WA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby katherinK, Oct. 02, 2014
hello- based on in-person interactions, this current branch Manager role-models 'bank Manager' with her competence and service-skills. she 'gets' customer-service, totally. if she could be video-interviewed (with role-modeling ) it might be impactively useful for training.
what an asset she is ! (both my son and I have separate work-lives spent in customer-service- ) thank you for this opportunity./ SeattleWA 98144
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Factoria Branch at Bellevue, WA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
current Manager, exemplary
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by katherinK, Oct. 02, 2014
hello- based on in-person interactions, this current branch Manager role-models 'bank Manager' with her competence and service-skills. she 'gets' customer-service, totally. if she could be video-interviewed (with role-modeling ) it might be impactively useful for training.
what an asset she is ! (both my son and I have separate work-lives spent in customer-service- ) thank you for this opportunity./ SeattleWA 98144
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Factoria Branch at Bellevue, WA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby katherinK, Oct. 02, 2014
hello- based on in-person interactions, this current branch Manager role-models 'bank Manager' with her competence and service-skills. she 'gets' customer-service, totally. if she could be video-interviewed (with role-modeling ) it might be impactively useful for training.
what an asset she is ! (both my son and I have separate work-lives spent in customer-service- ) thank you for this opportunity./ SeattleWA 98144
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Factoria Branch at Bellevue, WA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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