U.S. Bank, Review

What service! WOW!
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by MinnieS, Jun. 11, 2012

Looks like my Apple Valley branch now has a dedicated person who meets you at the door and guides you around the office. How nice! I have been coming to this branch for about a year and a half now and it was okay, but now it's great! Silly as it may sound, that smile sure brightened up my day! I would give them a "6" on staff, if I could!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Apple Valley Branch at Saint Paul, MN
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GREAT CUSTOMER SERVICE!!
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by kerrieltay, Jun. 11, 2012

I want to share with everyone the fantastic customer service at the U.S.Bank in Seattle Washington, actually it is the Magnolia Branch...
Everyone working at this branch is so polite and they will do their best to help you with your accounts.
Josh has really helped me and I really appreciate his attention and politeness.  I have done business with several banks in my past, from California to Nevada and U.S. Bank in Magnolia has far exceeded all of them in  their great customer service. If you're thinking of opening an acct. make sure you check out this bank in Magnolia, you won't be sorry...
Thankyou so much for all of your great service, especially Josh.


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Magnolia Branch at Seattle, WA
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Assistant Manager - Great Customer Service
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by greatful, Jun. 04, 2012

After working with a person from another GF branch who didn't do much, I called with an emergency and worked with the Assistant Manager Deena at the NW Branch.  She was awesome!  She cared - understood it was an emergency - gave us her full attention and time.  In 20 minutes, she had helped us so much. THEN, we realized WE were in error (there was really no emergency afterall); Deena was so very gracious about it. Note: I'm not sure how to spell her name, but she is excellent.  I've never submitted a review before, but I'm so impressed with her customer service - Thank you Deena!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Great Falls Northwest Branch at Great Falls, MT
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Amazing
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by Hossin1, May. 30, 2012

If you are wondering about which bank to choose, go to wells Fargo Beverly hills and check it out. The amazing staff and great service makes your day.  I should say ask for Brad and you will get all of your questioned answered and you will feel relived when you leave. I also met the reginal manger and next day I received a call from Brad  assuring that I have received the service that I needed. This is the bank you want to go to everyday. thank you Ms. Shabnam EBrahimi for your great team!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Beverly Hills - 9420 Wilshire Branch at Beverly Hills, CA
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Store Manager
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by StarbucksSteve, May. 25, 2012

I always have a great hassle free experience! the Branch Manager, Peter is professional and friendly. I highly recommend this location!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Torrance Carson Ralphs Branch at Torrance, CA
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Very Helpful
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by ahobson, May. 25, 2012

I was having a lot of issues trying to figure out a $400 charge a recovery agency was coming after me for on a us bank account I closed 4 years ago. Everyone I called told me I had to call someplace else. I called the James Village branch where I opened my account and she was very helpful and told me she'd get all the information she could on it. 2 days later she calls and tells me she figured it out and would be taking care of it for me. Turns out the branch (south everett) I closed my account at didnt fully close it.. so I got a service fee put on there after awhile and from there it was overdraft fees on top of fees. She told me she would take care of it all and was so helpful. While I do not particularly like us bank, the service she provided to someone who was not even a member anymore was great.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, James Village Branch at Lynnwood, WA
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I WOULDN'T BANK ANYWHERE ELSE!!
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by AcctgMgr, May. 23, 2012

I have banked @ US Bank in Franksville ever since they took over.
The staff is wonderful!  I very seldom have a wait and always receive the friendliest service.
I not only bank there personally but have all of the company that I work for accounts there as well!!  Business or personal......you can't go wrong!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Franksville Branch at Franksville, WI
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Great Service Sisters Branch
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by HVK1, May. 07, 2012

Many years ago we were customers of US Bank and left.  When we moved to Sisters, OR three years ago we decided to try US Bank again.  Great personable service.  All in this small town bank are great and most helpful.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Sisters Branch at Sisters, OR
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I Recomend US BANK to EVERYONE!
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by adriantaylor, Apr. 12, 2012

Lebanon US Bank is incredible. Everyone there is very helpful, resourceful and is very friendly!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lebanon Southgate Branch at Lebanon, OR
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Greatest Bank Ever!
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by KCollins, Mar. 27, 2012

I would recommend this bank to anyone!  The tellers are professional and friendly.  Debbie Arroya (mortgage banker) is the greatest person to work with for home mortgages.  I have also worked with Brandon in the past and he is very helpful.  We have two loans with them currently and will use them for any future banking needs.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Bryant Branch at Bryant, AR
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BEST Service! Awesome team!
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by archang86, Mar. 21, 2012

I am very happy to give this office an excellent review. They are always very helpful and customer service oriented. The team always has a smile on their face. I have nothing but complements.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, West Covina Albertsons Branch at West Covina, CA
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Excellent Customer Service and Response
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by Rev81007, Mar. 21, 2012

Recently, I was charged double on my Visa debit card account that I have with US Bank.  After speaking with the company directly and not getting any results, I went the US Bank and Melanie worked with me.  She called the company while I was standing there.  She professionally explained the situation and what the problem was.  Since the company wouldn't change the doubled charges, Melanie put a fraud claim on my Visa account.  Within 10 days, my account was cleared up and corrected.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Pueblo West Safeway Branch at Pueblo, CO
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FAVORITE BANK
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by MountainGirl, Mar. 09, 2012

Best branch banking anywhere.  I've banked at several banks, had a business account, and the customer service at this branch is unbeatable.  Thank you

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Conifer Safeway at Conifer, CO
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Love my bank!
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by Shiningalight, Mar. 04, 2012

I have been with US Bank for many years. I have my mortgage, my credit cards, my checking and savings as well as two fiduciary accounts with them. The staff are always helpful. When problems have arisen, they are quick to take care of them. They let me know anytime they think changing something with my accounts would benefit me. I love my bank, particularly the branch at Top Foods in Tacoma!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Tacoma Top Foods Branch at Tacoma, WA
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U.S. Bank, Phoenix Albertsons Branch at Phoenix, AZ. is the GREATEST!!!
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by servicedog, Feb. 26, 2012

This US Bank is convenient, friendly, quick to service and they ALWAYS remember my name. I am handicapped and they always offer me a chair if they are busy and I have to wait. I highly recommend this U.S. Bank, Phoenix Albertsons Branch at Phoenix, AZ. Keep up the GREAT SERVICE STAFF!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Phoenix Albertsons Branch at Phoenix, AZ
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US Bank Castlerock Colorado
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by mom43or44, Feb. 25, 2012

This is a small branch in our local safeway store and I have nothing but good to say about these people.  They are ALWAYS curteous, kind, and professional.  I never have to wait, EVER.  I will always bank with US Bank, love the service and no BS fees.  THANKS GUYS! DOING A GREAT JOB!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Perry Street Safeway Branch at Castle Rock, CO
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I LOVE THIS BRANCH!
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by MRintel, Feb. 21, 2012

A friend recommended me to switch when I was fed up with Bank of America's fees.  The staff welcomed me and I've felt right at home since.  Even though I my work doesn't offer direct deposit, I still got a free checking account.  I like their start savings program and their internet banking is real easy to use.  I work nearby but live far so I have been to quite a few branches since I switched.  They all have good service, but the Damonte Branch is my favorite!  They are the most fun people and I see other customers always in a good mood when they leave, that is very rare.  I will recommend this branch to everyone.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Damonte Ranch Branch at Reno, NV
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my favorite bank
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by dodgebank, Feb. 13, 2012

i use the US Bank inside Vons in victorville because they have the nicest and courteous staff,  small town bank feeling where the tellers get to know you and they do a great job.   

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Victorville Vons Branch at Victorville, CA
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Greatest Bank and Branch
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by cccouture, Feb. 06, 2012

I can't say enough about the staff and office environment at this branch.  They are like family to us.  They go out of their way to make everything correct for us and always let us know if there is something new on the horizon that we should be looking at.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Eagan Byerly's Branch at Saint Paul, MN
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These reviews are ridiculous
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by Meli, Feb. 04, 2012

Most of these reviews are absolutely ridiculous. People mad because they overdraw their own account? Get a check register. It says right there in the paperwork when you open your account if you overdraw your account you will be charged a fee for borrowing money from them... Some people mad about federal laws? Uh, seriously? Do you guys know what federal means? Now bad customer service is bad customer service and I understand those reviews even though I haven't personally experienced that here, but most of these bad experiences could've been avoided by reading the paperwork they put right in front of your face. I really like this bank compared to the 3 different banks I've had prior to this and think it's asinine people blame their own ignorance on the bank

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Missoula Russell Branch at Missoula, MT
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