U.S. Bank, Review

Ms.
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by RuthW, Sep. 22, 2018

I have always been treated courteously and promptly.  Recently I came for help in notarizing a complicated series of legal documents.  Dakota was very helpful in assisting me for the time consuming completion of these even though I came late in the day.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Southeast Branch at Des Moines, IA
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Friendly and welcoming
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by Molallian, Jul. 09, 2018

Asia helped me and my brother. She is friendly and informative. Wonderful experience. Wonderful bank. Everyone is always great when I come in.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Molalla Branch at Molalla, OR
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EXCELLENT BANK
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by BBC007, Jul. 09, 2018

THE BEST OF THE BEST SERVICES I HEAVE EVER EXPERIENCE IN MY ENTIRE LIFE:EVERY MAN & WOMAN WORKS AT THIS PAVILIONS US BANK IN BURBANK CA. 91502 , EVERY SINGLE ONE OF THEM VERY PROFESSIONAL, FRIENDLY THE HELP & THE SERVICE SUPERIOR, EXCELLENT I BEEN MANY BANKS & BRANCHES NEVER SEEN OR EXPERIENCE BUTY OF THIS LITTLE BRANCH, UNFORTUNATELY MANY CUSTOMERS VERY BLIND TO SEE, OPRISHIED THIS LITTLE US BANK THERE" LARGER THEN LIFE , I'AM VERY HAPPY, LUCKY & THANKFUL TO US BANK IN PAVILIONS MARKET: SINCERELY YOURS BBC007           

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Burbank Pavilions at Burbank, CA
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Amazing experience
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by Bernadettevw, Jun. 13, 2018

Came in to talk about a money market account and switching who the primary is on a joint brokerage account. Jesus was beyond amazing in taking the time to thoroughly explain every detail so we understood as well as calling people to find out the specific information we were asking about! Best bank experience we have ever had to date. Thank you Jesus!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Butler Branch at Butler, WI
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Customer
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by bobq, May. 12, 2018

The US Bank at Vons in Victorville provided better and faster service than I am use to in much larger banks. This is quite amazing as it is in a supermarket.  It is well staffed with a very knowledgeable and friendly staff who can help you with just about anything, such as car loans and other financing. It is extremely convenient to go food shopping and take care of banking issues at the same time. Couple that with the fact that US Bank is was recently rated the most ethical bank among the major financial institutions. The Vons US bank is also open seven days a week.  Why would you bank any ware else?

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Victorville Vons Branch at Victorville, CA
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Outstanding service
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by JEscue, May. 03, 2018

Cannot say enough great things about my experience with this branch. I have used them for years and always had good service but me recent experience was above and beyond what I expected. I needed to refinance both my mortgage and HELOC due to the unexpected death of my spouse.With everything I had to do during this difficult time the banking was not something I looked forward to but it was a real pleasure due to the personal attention from John Gobran and especially Siaela Le'Vell.  They made everything so much easier for me and did so much legwork for me I cannot thank them enough. I would not consider banking with anyone else. Stop by and see John or Siaela for all your banking needs, you will not be disappointed!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Nippers Corner Publix Branch at Nashville, TN
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5 stars!
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by Mariya, Apr. 27, 2018

I’ve been a customer for about 9 years. This is my favorite bank for many reasons. After being a customer of 2 other banks - 1 local and 1 national, I opened accounts with US Bank. They have super helpful, friendly and extremely courteous customer service. The bank’s fraud prevention department saved me twice after somebody stole my CC number and used it online. They blocked the transactions right away. I highly recommend US Bank for its great service and high ethical standards.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Aspen Branch at Aspen, CO
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Great Branch...they make you feel like family!
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by out2020, Apr. 13, 2018

Karen Tatsuhara is great, she is friendly, organized, professional, and knows her banking! She is always willing to take time to explain and answer questions, always helpful. In my opinion she makes this branch great. I trust her to handle all of my banking needs, both personal and professional.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Hamilton Branch at Hamilton, MT
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Sara Brown Is Awesome!
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by CabBoi67, Apr. 09, 2018

Hello, I have been a Member of US bank going on 10 years and in all the years I have been banking with US bank I have never had any major issues, as a matter of Fact they have always taken good care of me whenever I have needed them the most, Sara Brown is a banker at This U.S. Bank located at 67th And Glisan Branch, She is Amazing, I had an issue with my debit card and credit card that was stolen on April 1st 2018 and the thieves had taken my cards and used them at 2 different locations in portland, Sara Helped me get back on track, she followed up with me to make sure that I received my New Cards that she had ordered for me and she also helped speed up the Process with my Paper work, She is ever so Patient and very Diligent in her Job at US BANK, she cares about her Members and she goes the extra mile to make sure you have everything you need! I highly Recommend her and she is a Huge Asset to US Bank, so please before you read all the negative reviews, take this review I am leaving today and make it a Priority and Go See Sara Brown, she will take care of you I promise:)         

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 67th And Glisan Branch at Portland, OR
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Sir william
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by Sirwilliam, Mar. 10, 2018

I've been very grateful to the very people that are most helpful the tellers who have reminded me of common Spence an good manery could bring thanks again to bank of america

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Downtown Mesa Branch at Mesa, AZ
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Fast and easy. 😉
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by Jamiebrad99, Feb. 24, 2018

Thank alot! Very fast. In and out .  ðŸ˜‰

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Dardenne Crossing Schnucks Branch at O Fallon, MO
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Preventing Scams
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by AJC1, Feb. 21, 2018

Recently my elderly mother went into your bank in an attempt to wire transfer some money to her grandson in South Africa. The bank employees and Carlie Schmidt were very concerned that this was a possible scam and wanted to insure that the information my mother had was in fact legitimate. I was very impressed that they took the time to double check that my mother was not being taken advantage of. Thank -you for watching out for your older customers.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Oakview Branch at Omaha, NE
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Morgan
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by LROSHEL, Jan. 25, 2018

I walked into the us bank on Holmes needing a notary, I felt like I was having a chat with a long lost friend as Morgan looked through my paperwork. I would say 5 stars for customer service, Morgan has the gift of conectiveness and I would say this man needs a raise! Because of his ability to listen, connect and make someone feel heard I believe he has mastered the art of woo. Anyway, I so enjoyed my visit today with us bank, wanted to write a positive review you'll! And Morgan I hope you hear this and your boss gives you some praise!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, I-435 & Holmes Branch at Kansas City, MO
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Great Bank
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by SuperDave, Nov. 24, 2017

This bank has done an amazing job of helping me to manage accounts my mom originally started there before they were even US Bank.  As my mom became incapacitated they did everything they could to help us get deposits into the correct accounts and solve the many problems that came up with her financial situation.  Lori was especially helpful.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Rossmoor Branch at Walnut Creek, CA
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BBank
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by Mrsaec, Nov. 10, 2017

Always a great experience.  Friendly, efficient employees!  Love it!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Ellet Branch at Akron, OH
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Bellevue Branch Great
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by FrankieSue, Oct. 16, 2017

I have used this branch for many years. I have been able to do everything I needed to do, including loans or refinancing. There is very little to no wait time. They are always pleasant and knowledgeable about any process needed.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Bellevue Center Publix Branch at Nashville, TN
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Great branch
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by vernonia1, Oct. 13, 2017

I love this branch. The lady who is the manager is great as are the other bankers there. I am greeted with a smile...any issues i have are handled quickly & professionally. I am new to AZ & am so very happy to have this branch close to my home.  Thanks to all my great new friends at the West Apache Trail branch

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, West Apache Trail Safeway Branch at Apache Junction, AZ
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GREAT SERVICE !!!
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by RaeLee, Aug. 25, 2017

We just had a GREAT experience with a home equity line. 2 weeks from start to finish. No closing costs or appraisal fee. 1st year 2.99 rate. Corey was such a help at the beginning and Devica did a great job with the closing.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Northtown Branch at Minneapolis, MN
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Auto Loans and Customer Service
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by Shirvanian, Aug. 21, 2017

I have worked with at least 6 different banks and I know each branch has its own strengths and weeknesses.  Chanaka the branch manager, runs a friendly and efficient branch.  His staff is very knowledgeable and goes the distance to getting things done.  I just had a car loan to set up, and they worked with me and even called me when they had a special on their checking accounts so I can get more from my account relationship.  THANK YOU

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Sherman Oaks Branch at Sherman Oaks, CA
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Mathew has done exceptional service
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by Priya, May. 26, 2017

He has helped me to create account a year back, patiently explained each detail and purpose of each type of account and clarify my questions. It took almost 2 hours to explain and clarify my stuffs. He was happy to help people. he is doing his job well.

But the surprise thing is, I went again yesterday to get notary around 5:45(almost bank closing hours), luckily the same person attended again.Like earlier, He helped me to get notarized n number of documents without any hesitation. I really like the hospitality, friendliness and willing to help people.




* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hopkins Branch at Hopkins, MN
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