U.S. Bank, Review

I have no complaints
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by Francescamarie, Nov. 05, 2012

I went to this branch to pay my mortgage.  The teller was very polite and professional.  I have no complaints.  I was hesitant to go to this branch because of the negative reviews I read.  However, I have no complaints.  My transaction went quickly and I left.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Rosemead Walmart Branch at Rosemead, CA
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LOVE My Bank!
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by RJWilder, Nov. 04, 2012

I have been with the group at USBank, before it was a USBank.  I have to say that I have always been made to feel like a friend when I come in the door.  The branch we use is on Highway 66 in Rogersville, and Ms. Sullivan, the branch manager has helped me in so many ways that I can never thank her enough for her kindness, advice, wisdom and friendship.  Before moving to Tennessee, I banked with AmSouth, and was constantly having to deal with issues with the joint account I held with my then husband, including them allowing him to totally wipe out and close that account when we separated.  I know I'd not have to worry about that with US.   Thanks to the wonderful staff at MY branch, and the staff at the main branch on Main.   

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Rogersville - Hwy 66 Branch at Rogersville, TN
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One of the rudest teller I met in us bank
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by Shafeel, Nov. 02, 2012

I opened all my accounts with us bank in Fred Meyers that is in alderwood mall way. I have altogether 8 accounts with them. I met a teller who's name I think is Brian. Average body short guy. First he opened a credit card under my name without authorization. I lost my credit points. Secondly that's today I asked him that why is there a check deposit fee of 0.50 cents if u do it online and chase bank is offering for free. His answer was well I am not the one who put the fees on it. I was like okay I know that but you guys should attests waive that 0.50 cents. If this guy treats me like that again I might close all my accounts and find some other bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Alderwood Mall Fred Meyer Branch at Lynnwood, WA
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Best Bank Ever
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by southwestmoonshine, Nov. 02, 2012

Wow, I can't believe people have had problems here. We own a business and also have a personal account...We had been with Bank of America and were really dissatisfied.  The website is a confusing nightmare, there was no drive thru near us, and many other problems.  A friend recommended US Bank to us but we were skeptical so we went instead to Nevada State Bank because we used to bank there.  Hated nevada state bank policies (which they did not disclose to us at the time of opening, so closed the account 2 days after we opened it. We felt that they treated us like "low life". I guess our business wasn't big enough for them. Then my daughter told us that we really should try US Bank because she loved it.  She said that she thought she would never say "I LOVE MY BANK" but she does.  So we are now with US Bank and I have to say the same... I LOVE IT.  It gives us that small town feel.  They treat us as if we were special clients. There is NO CHARGE for cashiers checks (BOA charges $10!)  They actually remember who we are when we come in! Their bill pay and other online features are easy and quick to navigate. And just a silly little extra.. they brew fresh coffee at the entrance and I love to grab a cup on my way out! I'm 60 years old and have been with a few banks over my life and trust me when I say, this is a good one!

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Aliante Branch at North Las Vegas, NV
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Best Banking
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by cyquest, Nov. 01, 2012

I've been reading the other reviews of past experiences at other branches and I only have to type that I can't feel your injustice to their practices because this branch is THE best banking I've experienced in years. Direct Deposit hits on time every time, Staff is always helpful, very knowledgeable. Willing to explaine in detail all the options available to me. Even helped me with a few overdraft fees that I was unaware of. I feel around friends there. It's also in walking distance big help for me. Even after it switched over from Financial Federal only the account numbers changed, same people working there.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Chicago Heights Branch at Chicago Heights, IL
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Director of Marketing
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by Packers, Oct. 30, 2012

Love this branch of UsBAnk!  They are very helpful and answer ALL my questions.  They always go above and beyond the call of duty! Very personable tellers.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, North Pima Road Safeway Branch at Scottsdale, AZ
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Great branch
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by Nancy1, Oct. 20, 2012

I love this branch of US Bank. The people who work there are extremely friendly. I have had some family uses and they have been so helpful during this terrible time.
Donna one of the ladies there I can't say enough about her and the friendly customer service. All of the people are great.

Nancy

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Litchfield And Waddell Safeway Branc at Surprise, AZ
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Friendly customer service
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by Liana, Oct. 18, 2012

Excellent service, short wait, convenient business hours

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Burbank Alameda Ralphs Branch at Burbank, CA
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great people
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by smileytung, Oct. 16, 2012

 I'm a general contractor and I just open an account with this bank recently,feel comfortable with the staff here. Tammy is a great banker I've ever deal with, she is so patient and helped me throu when I need some money to pay the for the sub before I collect money from home owner. The manager is nice also. I told my friend about this great people.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fountain Valley Branch at Fountain Valley, CA
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Best service hands down!
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by Buckeye4life, Oct. 09, 2012

I have been coming to the Westerville office of PNC bank for 2+ years. The office staff is knowledgeable, friendly and understanding. Joel the manager is outstanding!! He along with his staff know how to get things done right the first time and have great communication. Hands down the best PNC branch in Columbus

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Westerville Branch at Westerville, OH
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SHEIK SATTAUR BEST BANKER EVER ENCOUNTERED!
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by maddhatter99, Oct. 05, 2012

I went in to cash my check been going there for years. Never wanted an account had one at wells fargo. Then I notice this well dressed young man (Sheik) who asks me why? Then started asking questions about whats matters to me. The $5 dollar fee never bothered me. He really listened to my needs! He is well educated and very bright for his age. I've read a lot of bad reviews and some I think is people being true  but this new banker is something else. I opened an account with him and he followed up with me to make sure I was satisfied. We got into financial planning and retirement for future needs I may have. I have told all my neighbors and friends about this kid. If you want a banker with a soul and whos interested in helping you save money and make some, Go see Sheik! One truly suprised and satisfied customer.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Torrey Hills Vons Branch at San Diego, CA
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The frontier guy
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by Thefrontierguy, Oct. 05, 2012

the best usbank I've ever been to. I know all the staff they are very friendly and they do it very quick it efficiently. they haven't screwed up my account yet. but they are the best 1 to go to. I never had to wait longer than 3 minutes.
Justin. Frontier the best usbank I

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Laguna Boulevard Safeway Branch at Elk Grove, CA
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The best experience I've had in banking!
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by Vinnie, Oct. 04, 2012

I've gotten to work with my local branch of US Bank, and they have been everything I could have ever dreamed of in a bank.  They help me courteously, promptly, and offer suggestions to help me save money on interest and fees for both my current accounts and accounts I have with OTHER BANKS!  I would recommend US Bank to anyone located near a US Bank branch.  You wont regret it.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Saint George Smith's Branch at Saint George, UT
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Great and courteous service
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by CaptainBurnie, Oct. 03, 2012

I have personal and business accounts with USbank.I bank at 17th and State, but do a lot of business at the Idaho fairgrounds. This branch is convenient to do business. The staff members are polite and make eye contact when you enter the door. If the tellers are busy, the managers greet you. That impressed me, because they are watching everything in the Branch and knew that no one was available to greet you. I had questions and they were cleared up. I will do my banking at this location.

Burnell Clark 208-514-7659

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Chinden Boulevard Branch at Garden City, ID
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GREAT Bank GREAT Customer Service
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by James2012, Sep. 16, 2012

I have been banking with US Bank now since they took over from Downey Savings. I have only ever had a GREAT experience.  I continue to be impressed with their courteous, helpful, knowledgeable and very friendly staff.  My brach is in the Marina del Rey, Ralph's supermarket, however I have received equally great service at every branch.  I even purchased my home mortgage from US Bank.  I have no idea what these bad reviews are all about. I guess you get back what you put out.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Marina Del Rey Ralphs Branch at Marina Del Rey, CA
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best ever
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by debpierce, Sep. 10, 2012

The staff in Twain Harte CA are the best. They are always friendly and helpful. You are treates like a person here not just another set of numbers.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Twain Harte Branch at Twain Harte, CA
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us bank customer
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by theyoungest, Sep. 04, 2012

Always taken care of.  Very professional

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Draffenville Branch at Benton, KY
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Exceptional Loan Application Efforts
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by kitkeyes, Aug. 24, 2012

The management and staff are very knowledgeable, have great attitudes and are friendly and exceptionally good at their jobs.  They helped my wife and me through a difficult home equity application process.  They knew the neighborhood I lived in and insisted on an appraisal at the bank's cost when the desk value came in low.  They talked through the mitigation of risk issues with the underwriter in a debt consolidation setting.  Ultimately got us a 90% Loan to Value Ratio allowing us to pay off all our credit card debt with a 15 year Home Equity Line of Credit.  The interest rate was .35% lower that what was offered by a large competing bank for a small 70% LTV HE LOC.  US Bank rocks and the staff at the Melrose branch is the best!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Melrose Kroger at Nashville, TN
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Great staff!
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by bigjoeingram, Aug. 03, 2012

This branch has been nothing but great - they outperform any branch I have been to.  I opened my account there, and then moved to the OC, and their service (even over the phone) out performs any branch in Orange County

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Chino Spectrum Branch at Chino, CA
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Best Service I had in years!!
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by helpful, Aug. 03, 2012

The staff at the St. Robert Branch of US Bank always greats me with a smile and knows my name when I walk in. They are very helpful and always willing to go above and beyond for me. I appreicate the extra time they give me to making sure I am taken care of. Thanks Ladies!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, St Robert Branch at Saint Robert, MO
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