U.S. Bank, Review

U.S. Bank, Review

Average rating stars based on 960 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
368
4 star:
43
3 star:
14
2 star:
41
1 star:
494

A total of 368 Reviews with 5 Star

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Tim Monaco
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 3star Other Services
by t1m0thy, Oct. 28, 2014

I had to call on the banker David Noah today with some help from a previous bank account and I have to say Job well done! From the greeting I had upon entering the branch to the professionalism David used to do my transaction. Thank You all.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 4th And Harrison Branch at Portland, OR
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Awesome Customer Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by pdvc19, Oct. 03, 2014

Chris Pierce and Vicky Cox have handled my personal and real estate accounts, and have been incredibly helpful.  They have been professional, courteous, and timely in all of my transactions with them.  I would highly recommend doing business with the Fairmont Branch of USBank, and in particular with Chris and Vicky.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Fairmont Branch at Fairmont, MN
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Exceptional Customer Service
 5star Overall Rating
by shoutout, Sep. 24, 2014

Even though this branch is a little further from my home this is my 1st choice for all my banking.
Customer service is what it should be - always courteous, prompt and professional!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, West Belleview Branch at Littleton, CO
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Helpful service -
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by PhyllisB, Sep. 14, 2014

The banking staff at Golden Valley Branch has always been very helpful with me.   I like the after hours and week-end banking.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Golden Valley Byerly's Branch at Minneapolis, MN
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Overdraft Fee Refund - Resolved
 5star Overall Rating
by WilkySan, Sep. 05, 2014

Sheila was patient, heard out my situation, and was willing to cancel an overdraft fee that had been instated even though my account was never officially in the negative.  Thanks!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Franklin Road Branch at Boise, ID
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Always great!
 5star Overall Rating
by mvermeern, Sep. 01, 2014

I have been to this location/branch a lot in the last 2.5 years. First it was only for work, but now I live just a mile down the road and all the employees there are very nice.

There's never a long wait and they are quick to get done what you are there for. Every once in a while they'll try to sell you on their credit card, but I realize that's part of their job and it doesn't bother me.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Taft Hill Safeway Branch at Fort Collins, CO
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by Jlynn 2014-09-04 16:54:34
The US Bank on 291 located in Price Chopper.  Their tellers are gossips.  They call customers and tell them things other customers said.  Shameful.
Andy has been amazing!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by LorrieC, Aug. 27, 2014

Andy saved us money by refinancing my house
he is great to work with - never have any problems as long as I go to the Food City branch!



* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Maryville Food City Branch at Maryville, TN
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super nice people and very professional
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by takeanumber, Aug. 08, 2014

I opened an account not long a go and so far it's been great, no complaints. Very nice, friendly people. My parents have been doing their  personal and business banking  at this branch for many years and the staff has always been professional and polite. Thank you U.S Bank Staff!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pahrump Smith's Branch at Pahrump, NV
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Outstanding People and Service
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by IsleyFamily, Aug. 02, 2014

I have had the privilege to work with the folks at the Founder's Village US Bank for the past 8 years and have nothing but good things to say. Eric (branch manager) and his staff are always friendly, know my family by first name, and truly look out for our best interests (even calling when we had an usual overdraft and helping us rectify the situation). We recently moved and I wish I could take these folks with me.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Founders King Soopers Branch at Castle Rock, CO
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us bank in sumner wa
 5star Overall Rating
 5star Waiting Time
 5star Other Services
by katiesowards, Jul. 17, 2014

Jason from the Sumner branch is absolutely amazing! That's all I can really say. Thank you so much for your help and fantastic customer service. :) Katie

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Sumner Branch at Sumner, WA
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more than satisfied
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by randr, Jul. 13, 2014

I have had my account(s) business as well as personal with this bank (through all the name changes) for over 20 years.
They have always been more than helpful and friendly. There is a occasional teller that could be better but you'll get that anywhere...overall... a great bank!

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Wentzville Crossing Schnucks Branch at Wentzville, MO
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CEO
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by RisingSun, Jul. 05, 2014

Our small business has been with US Bank for approximately 20 years.U.S. Bank has been an important part of our success. With their excellent customer service, online banking, and flexible business credit lines.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Eagle Road & Bypass Albertsons Branc at Eagle, ID
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visiting customer (out of state)
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
by cons, May. 28, 2014

My husband and I cashed our state refund check while in Vista.  We were taken care of by Kaylo and it was an overall hugely positive experience.  I personally have dealt with my mother's bank here (not US Bank) and it has always been a negative experience in some way. My husband will be sure to deal with this bank and branch in the future as well as recommend my brother from Calgary use it while here.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Vista Albertsons Branch at Vista, CA
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US Bank Review: Evergreen
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Santa1010, May. 20, 2014

US Bank is my Uncle's bank in Colorado.  We have had the privilege of supporting my uncle with his journey through dementia long distance as we reside in Michigan.  The service and care tendered by the bank executives all the way to the tellers has been exemplary.  It is service that is not generated out of obligation but through obvious compassion for their customers.  My only regret is that we do not have a US Bank in Michigan.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Evergreen Branch at Evergreen, CO
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Awesome Service, Awesome People
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by CorkyRiley, May. 19, 2014

The Maritz branch is outstanding. I have never been to a bank where the tellers and managers remember your name after the first visit. I have worked in the complex for 4 years and have yet to pass by the branch and not have an employee say hello. They are rock stars at this branch!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Maritz Branch at Fenton, MO
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Great Experience Everytime
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
by scrappy1, May. 01, 2014

I always appreciate the kind , prompt customer service that I receive at this branch. Both my son and I set up accounts and the staff made the process stress free. I have never had an issue after two years. So far so good...

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Barberton Branch at Barberton, OH
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Customer Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by mgallagher1206, Apr. 30, 2014

I really appreciate the personal service I receive at the White Center Branch of US Bank! John and Justin have helped me to lower my mortgage rate, cancel our daughters credit card when she was out of the country and saw charges she wasn't sure of, and many other issues.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, White Center Branch at Seattle, WA
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by Heathersumbdy 2014-05-19 04:13:11
Really? The White Center? Go figure.
Professional & Helpful Customer Service
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by HappyBankCustomer, Apr. 24, 2014

I recently had the need to obtain a copy of a 1099 tax form issued several years ago by US Bank.  I made contact with the customer service manager at the 24 Hwy location in Independence, MO.  She was extremely professional and helpful in locating the form.  I know this wasn't easy as she had to make several contacts within the bank system to locate the form, but she persisted and was able to get it for me.  I deal with customer service reps. all the time and seldom have found any as helpful as at this US Bank branch in Independence, MO.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 24 Highway Branch at Independence, MO
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US Bank, Tatum & Shea Fry's Branch. Phoenix, AZ
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by shmbusb, Mar. 30, 2014

Never been treated with level of care, assistance, respect, and professionalism...for our business and personal accts.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Shea & Tatum Fry's Branch at Phoenix, AZ
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A great young man
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by akajojo66, Mar. 28, 2014

I visited the Vista Village Branch in Vista, CA today. Parking stinks & there is no drive up. That's okay though, the teller made up for the inconvenience. He was a young man named Pierce. He offered a friendly greeting upon my entry. W looked through $1 coins together & he remained enthusiastic, though it was nearing the end of the day.  Pierce, thank you for a pleasant experience.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Vista Branch at Vista, CA
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