U.S. Bank, Review

Great location and bonus hours of availability!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Seren, Sep. 12, 2013

Having the ability to go to this location at the hours this branch is open is a great bonus. The staff is friendly and helpful. I've never had an issue with this branch location.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, El Cerrito Safeway at El Cerrito, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Highly Recommend
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DHill, Sep. 03, 2013

I always feel welcome and recognized when I go into this branch. The staff is knowledgeable and helpful and have stayed after hours twice for us as we came in last minute for our banking. I would highly recommend this bank and this branch.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Rancho Santa Margarita Branch at Rancho Santa Margarita, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Great Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Courgar12, Aug. 28, 2013

Great bank, the staff is very helpful and friendly.  The only bank I go to is USBank on White Street.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Dubuque White Street Branch at Dubuque, IA
Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

The Best Bank in Lincoln!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TXNTILLIDIE, Aug. 20, 2013

Justin ands staff are the best! Don't believe a word these disgruntled people have LIED about. The problem was most likely theirs!

This is the best branch bank I have ever seen!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Always deal with nice people at drive through
Overall Rating
Interest Rate and Cost
Waiting Time
by SullyandSkya, Aug. 16, 2013

I pay my credit card bill through the drive through and consistantly deal with very nice and friendly tellers.  They have always been courteous and efficient and will give my dogs cookies if they are with me.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Kruse Woods Branch at Lake Oswego, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Bank of the Year
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GLenz, Aug. 13, 2013

I've been a US Bank customer for over 6 years now and haven't looked back once. My first banking experience was with a local credit union, but that quickly turned sour - that story is for a different day. Both my personal and business accounts are now at US Bank. Not sure why the other reviewers are so angry, but I've visited many of the US Bank in Milwaukee and Appleton and never had an issue. Saturday morning lines are a bit long, but that's common at any bank.

Banker of the year award should go to everyone at the Appleton branch, but especially Bill. He has always gone above and beyond to help me. It doesn't matter if it's a simple question, depositing/withdrawing funds, auto loan advice, how to keep my accounts fee-free, or anything in between.

If you are looking for a trustworthy, reliable, friendly, and "what-banking-should-be-like" feel, this is the branch to visit!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Appleton Grand Chute Branch at Appleton, WI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

U.S. Bank Oconomowoc Branch at Oconomowoc, WI
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Harp, Aug. 12, 2013

I love the staff at USBank Oconomowoc. Every person I encounter there is friendly, helpful, efficient, and knowledgeable. When visiting the bank, I feel part of a community. It's always a pleasure being served at USBank!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Oconomowoc Branch at Oconomowoc, WI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

I'll be back
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Imafan, Aug. 07, 2013

I love US Bank, they have been super attentive, they remember me and make things easy. I go to the WoodBridge In-store branch and they are great. They are open 7 days a week and are always warm and welcoming. My account is always pulled up before I get there and they have a form filled out and everything. I have multiple banks but I genuinely like US Bank for their customer service and convenience. I recommend everyone try them out, they have great rates and great products.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Woodbridge Ralphs Office at Irvine, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Happy Banker
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HappyBanker2, Aug. 07, 2013

We have dealt with US Bank for over 25 years and they continue to provide us the best service ever!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Twin Lakes Branch at Twin Lakes, WI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Customer for many years
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by penelope823, Jul. 30, 2013

This bank has been great for me. I'm not sure where the negative reviews are coming from. The staff has been very friendly and courteous. They helped me when there was fraud on my checking account and paid back every cent that I lost, even though they were not responsible for it at all. My cash rewards on my credit cards has been decent. My only complaint would be that the interest rate is too high on their credit cards. My credit score is over 800, so my interest rate should be much lower.
Other than that minor issue, they have been great to work with.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Loomis Branch at Loomis, CA
Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Always done me right!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by wildjf, Jul. 29, 2013

Gosh these reviews make this place sound like the depths of Hell!  I have always had the best service and nicest ppl wait on me. I have my personal checking and savings acct there as well as I business acct. Never had a problem not once!  Keeping my fingers crossed that I never will experience what these other ppl are!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Orange-Old Towne Branch at Orange, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

VERY HAPPY CUSTOMER
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Babydoll814, Jul. 15, 2013

I /we have been with many banks over the years (big & small). We have always been treated with courtesy and respect. They all go out of there way to help with anything we need. Always super friendly and helpful.  I would highly recommend this branch or any other branch 😀

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, South Boulder And Henderson Smith's at Henderson, NV
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Friendly, Helpful Staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SatisfiedCustomer143, Jul. 12, 2013

I lived behind this branch in the grocery store so I opened an account with them.  From the beginning they took the time to go through all costs for the joint savings and checking and thoroughly answer all questions.
 I moved out of state and when the branch in KY stated they needed to put a 7 day hold on my payroll check unless the Wildcat branch approved it, the location on Wildcat Canyon Rd. validated my identity and the hold was reduced to 3 days!  After coming to CA, I've found the Bristol branch and personnel to be just as helpful and pleasant to bank with.
They have gained a customer for life!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Wildcat Reserve King Soopers at Littleton, CO
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Dr. Douglas Kenning
Overall Rating
by DouglasKenning, Jun. 10, 2013

I have been a customer of this branch for 6 years and have always been pleased.  Jessica is extremely professional and helpful, and all the staff cheerful and efficient.  They know me as a person and remember the kind of transactions I do.  Especially, I have contact them from overseas regularly and they work with me with great trust.

Even though I have other banks nearer where I live, I remain loyal to this branch.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Petaluma Safeway Branch at Petaluma, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

Excellent service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by andrewr, Jun. 05, 2013

I've been with USBank for a little over 10 years. The Pine River, MN location is excellent and I have had good experiences at other locations as well when I am not near home, but at the Pine River location in particular I always receive warm and helpful service from their kind employees who are patient with my questions and offer good advice when needed. My credit card rate with them is just so-so, but when I started that card at 18 years old with zero credit history I was probably lucky they issued me one at all so I can't say I feel like my rate should have been any lower. Years later (after using that credit card to actually build some credit) I got a fantastic rate on an auto loan from them, and they helped me through the paperwork so it was not stressful at all. They have good online tools which I use frequently. Most recently I had a sudden urgent need for a copy of a particular bank statement at the end of the day. I called them up as I was driving because I knew I wasn't quite going to make it before their closing time. They printed off the statement for me and had it for me in the drive-thru, despite me being a pest during closing time they were STILL bright and friendly and had me all set and on my way in seconds. For that I was quite grateful hence I thought I would throw out a positive review for them. I do business with two other banks as well because I like to keep eggs in separate baskets just in case, but I use USBank for my primary checking and banking needs because they are always a cut above the rest!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pine River Branch at Pine River, MN
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Nice bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Arrooh, May. 18, 2013

All and all Sylmar U S Bank is a pleasant bank to do business with. I have both my business and my personal account with them. I don't like the double door part, but yet realize how much safer I am due to that. Bank employees there are the best, kind, efficient, friendly - I have never had any attitude from them - and accounting is not my forte so I've made a few mistakes.

* this reviewer has be with this bank for 3 - 10 years
* this review was made on U.S. Bank, Sylmar Branch at Sylmar, CA
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

A great place to bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tazzari, May. 09, 2013

The Edmonds branch of US Bank feels like a small-town bank, and I mean that in the highest terms: friendly, people know your name, someone always says good-bye, etc.  I have had nothing but very good service, though once or twice the wait has been around 5 minutes when someone was having a problem - and it does sometimes seem that the bank is a little understaffed.

if I had any complaint - and the pluses FAR outweigh any negatives - it is that the staff turnover seems to be high; you get to know one excellent teller, and then he/she moves. But the staff that remain are wonderful - I even brought flowers for one teller who put in the extra mile for me.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Edmonds Branch at Edmonds, WA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

I love this bank, they are very nice and I don't even have a big bank balance!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AustinCarol, Apr. 27, 2013

I opened a 2nd account her. .  On-line is free if you keep, I think  $100 a month average and get $25 put into savings each month.  They are so friendly, they know my name and treat me like I am a 'million bucks'. I wanted to make this our only bank, but my husband wants to stick with his downtown credit union which is hard to get to for me.  Magnolia has a parking lot and there is no waiting.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Magnolia Branch at Seattle, WA
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

long time client
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by longtimeclient, Apr. 24, 2013

Been banking at this location since 1996. Its my neighborhood bank and my wife and I are very satisfied with it, always. Very professional and courteous staff.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, North Hollywood Branch at North Hollywood, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

U.S Bank
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by JasmineJ, Apr. 18, 2013

GREAT SERVICE!! So pleased with the help of teller Bo Fallin. he was polite & helped me with my account.  Thank You! I was considering closing my account but with his help I am happier with Us Bank then i have been!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Carter Road Branch at Owensboro, KY
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment