U.S. Bank, Review

US Bank MDR at Ralphs is the only place to bank
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by ElizabethML, Jul. 25, 2015

It is a big bank with this tiny branch. The employees know me and are wonderful. I am disabled and call them because I can't recall how much I have in one account or because I set up a POA on an account. They are always kind, fast and helpful. I will never go to another bank. The large branch I do not like. They are simply cold. My little branch treats me like they care about my latest dumb question. I just love this branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Marina Del Rey Ralphs Branch at Marina Del Rey, CA
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Needed to get something notoryed.
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by Eric34, Jul. 25, 2015

Your banker Chloe was very inviting and friendly. She helped me as soon as I walked in the door. Since I was not a U.S. Bank member I didn't know where to go. She helped me with the notary process and made it quick and easy. She was great. I may now become a U.S. Bank member!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Apple Valley Branch at Saint Paul, MN
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Home town service
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by Thom, Jun. 24, 2015

The bank has always been courteous and over-the-top helpful. Their services and interest rates are the best I've ever had. They are our  one stop shop for everything we need in banking. They have our mortgage, 3 savings, 3 checking, car loan, credit cards, and safe deposit box.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Battle Creek Branch at Saint Paul, MN
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Thank you, Miller Hill Duluth, MN Branch!
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by JoanneLL, Jun. 10, 2015

I am very happy with this branch of US Bank. I do my personal banking here as well as our business banking. Everyone who works at the bank from the Manager Shelly to the all of the tellers, Lauri, Brandon, Kristen and everyone else I have worked with have been unfailingly friendly, helpful, knowledgeable; and basically have gone above and beyond what I have experienced at any other bank I have banked at, in Duluth or around the country. I really want to just thank them and recognize them for the kind of hometown customer service they provide. Believe it or not a trip to this bank is a fun experience, "where everyone knows your name!" Thank you guys!      

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Duluth-Miller Hill Branch at Duluth, MN
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awesome service
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by familyguy, Jun. 07, 2015

Great service every time. There also open on Sundays. That's crazy awesome. The lady's are always so caring twords me and my family! Thank you US Bank!!#!

* this review was made on U.S. Bank, 38th & Pacific Albertsons Branch at Tacoma, WA
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nice friendly service
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by jtct3333, May. 17, 2015

We got a good consolidation loan with nice interest.I just went in to make a deposit the other day and the staff was outstandingly nice!! They seemed interested in me and my situation with extreme customer service.it was real refreshing.I am in the hospitality business so I am very aware of this.they are doing some type of pet fundraiser for a local shelter which is absolutely awesome!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Picture Hills Branch at Kansas City, MO
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Excellent service!
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by bttrflybkwrm, May. 02, 2015

I opened my account at this branch, and continue frequenting this branch due to the amazing service. All the employees are quick to help, always have a friendly smile/conversation, and are very knowledgable.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Aptos Branch at Aptos, CA
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Satisfied Customer
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by Mbanker, Apr. 18, 2015

Mrs. ODaniel is very knowledgeable & professional.  I highly recommend her!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Springhurst Branch at Louisville, KY
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Capital Home Services, Inc/Joy Lutz
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by joylutz, Mar. 30, 2015

I have had nothing but a great response from all staff at U.S. Bank.  I enjoy the small bank atmosphere, know all the staff there.  They are always very helpful in setting up accounts, no waiting time, efficient all the way around.  I and partners will be opening up another business acct. tomorrow - love the service.  So glad I have both my business and personal accounts with them - recommend this bank to everyone I talk with.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Woodland Branch at Woodland, CA
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completely satisfied with us bank
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by happydog, Mar. 29, 2015

I have banked with US Bank for 10+ years and love the service, & conveniences that they give. The branch that is open in stores has amazing hours, and is always convenient for me. Their staff is always friendly to me and recalls me by name. My wait is never too long and if I have to wait, its just because Im not their only customer which is a good thing!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hayden Lake Albertsons Branch at Hayden, ID
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Solid friendly branch
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by JohnHutton, Mar. 22, 2015

I have been with US Bank for around 15 years.  I have done home loans, equity loans, car loans, checking, credit cards, and misc things like notary signatures.

The staff, several of which have been there the whole time are helpful, knowledgeable, and honest.  I heartily recommend this branch in particular.

The only negative is there are st some fees that you need to be aware of, but I've found having my home loan with them puts me in a tier that waves all the monthly fees.  Still, I haven't found another bank recently that doesn't have similar fees to be easy of.

Strongly recommend!

John

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Ft. Collins Horsetooth Branch at Fort Collins, CO
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Ms. Satisfied
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by stephNjaden, Mar. 15, 2015

I have nothing to say negative towards my US Bank branch in Washington State. Staff are always friendly. The wait times are always minimal. They were very helpful in the hows, whens , and what's on creating the very best savings for my daughter.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Milton Albertsons Branch at Milton, WA
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10+ years
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by HappyCust, Mar. 09, 2015

Great bankers. Great banking been a customer over 10 years.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Manteca Branch at Manteca, CA
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David Burkett
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by captaindb00, Mar. 03, 2015

The quality and friendliness of the staff makes this branch 2nd to none. We have been with them for over 15 years and will continue to stay a USBank customer based on our experience with this branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Ellet Branch at Akron, OH
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Really nice people
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by NateandMax, Feb. 24, 2015

Always smile and help my family out. My son just started a savings account there. We have been going to this branch for just over a year.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pueblo West Safeway Branch at Pueblo, CO
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Finally, mortgage help!
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by Grateful53, Feb. 18, 2015

We were dealing with another local branch to refinance our mortgage (also US Bank).  Reply to our communications was poor until we started refinancing process with another bank.   When a staff person at poor-customer service branch resigned, we were assigned new person at East Towne.  What a difference!!!  We were given help we need quickly so that actual closing time was not only good for us, but for property tax and other deadlines we were not even aware made closing date picked best for us.  Thank you to person who saved the day while caring for her customers and those of another branch.  Without you, we would likely no longer be US Bank customers.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, East Towne Madison Branch at Madison, WI
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Lynn C
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by LynnC, Feb. 17, 2015

Best branch around!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Salmon Creek Branch at Vancouver, WA
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Clergy
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by Clergy, Feb. 07, 2015

Went into Maplewood, MN Beam St. branch offices yesterday and received excellent service.  Every time I go into a US Bank branch, they are always friendly and accomodating! Also love their Western Union Service. I love my bank!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Maplewood Branch at Saint Paul, MN
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christopher w
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by aces1176, Feb. 06, 2015

easy opening an account with Ottumwa ia branch friendly helpful excellent service for military personell thank you us bank ottumwa

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Change my review
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by Pel2, Feb. 06, 2015

I had to go back to US Bank to get a release letter for a home equity loan. I dealt with Shawn. Very helpful. She also explained the reason the account I tried to close for my deceased cousin  two months ago wasn't closed that day was because they needed to close his equity line of credit. My cousin had left it open for future use. I was under the assumption he had closed that loan in 2010.  Still doesn't explain why they tried to charge him $25 one month after I told them to close his account. I think that mistake was coming from the corporate office. Caputos branch has good people.  However, I am still not sure about the  Corporate over site.  The Corporate Office claimed they filed the payoff letter with Will County and after 2 months it is still not posted. Is it the County or the Bank?  Anyway, I would change my first assessment to 3 stars for effort if I knew how. The website won't email me my logon pw

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Naperville Caputo's Fresh Markets at Naperville, IL
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