TrustCo Bank, NORTHVALE BRANCH
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9 client reviews
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| Name: | TrustCo Bank |
| Concentration: | Mortgage Lending Specialization |
| Established: | 01/01/1925 |
| FDIC Insurance: | 08/09/1989 |
| Holden By: | TRUSTCO BANK CORP NY |
| Charter Class: | Savings banks, state charter, supervised by the FDIC |
| # of Branches: | 140, view all, view on map |
| Website: | www.trustcobank.com |
| Total Assets: | $6,167,505,000 |
| Total Deposits: | $5,350,791,000 |
| Total Equity Capital: | $623,644,000 |
| Total Domestic Office Deposits: | $5,350,791,000 |
| Net Income: | $60,239,000 |
| Quarterly Net Income: | $10,276,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
9 client reviews of TrustCo Bank scored 3 out of 5.
Mrs
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cherub, Apr. 26, 2018
Seems lately, anytime I'm speaking with friends & family, I'm hearing complaint after complaint regarding an experience they had with some other company's customer service.
It's a breath of fresh air deal with the Trustco Bank in Northvale NJ. Weather, over the phone or in person, at the bank you get treated like a real human being- Always! All the employees there are just the nicest people and very courteous.
Gina Sarwari, the Branch Manager is an absolute sweetheart.
Everyone there, including Scott Minchak, are all great. They have been extremely helpful to me for all my banking needs. It is my pleasure to do business with this bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TrustCo Bank, Northvale Branch at Northvale, NJ
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby cherub, Apr. 26, 2018
Seems lately, anytime I'm speaking with friends & family, I'm hearing complaint after complaint regarding an experience they had with some other company's customer service.
It's a breath of fresh air deal with the Trustco Bank in Northvale NJ. Weather, over the phone or in person, at the bank you get treated like a real human being- Always! All the employees there are just the nicest people and very courteous.
Gina Sarwari, the Branch Manager is an absolute sweetheart.
Everyone there, including Scott Minchak, are all great. They have been extremely helpful to me for all my banking needs. It is my pleasure to do business with this bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TrustCo Bank, Northvale Branch at Northvale, NJ
Was this review helpful to you? Yes, No Report Abuse
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