The First Bank, 318 DAUPHIN STREET FCB ADMIN BRANCH

Name:The First Bank, 318 DAUPHIN STREET FCB ADMIN BRANCH
Limited Service Administrative Office
Review: 2.5star5 client reviews
Location:2862 Dauphin St
Mobile, AL 36606

Mobile County
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Phone:251-476-5950
FDIC Cert:#34217
Established:05/30/2006


The Bank

Name:The First Bank
Concentration:Commercial Lending Specialization
Established:08/05/1996
FDIC Insurance:08/05/1996
Holden By:FIRST BANCSHARES INC THE
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:117, view all, view on map
Website:www.thefirstbank.com
Total Assets:$7,990,362,000
Total Deposits:$6,476,430,000
Total Equity Capital:$1,054,420,000
Total Domestic Office Deposits:$6,476,430,000
Net Income:$81,950,000
Quarterly Net Income:$13,216,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:5%
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Client Review

5 client reviews of The First Bank scored 2.5 out of 5.

The last of many banks
 5star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by jccorbi, Dec. 30, 2023

I've worked with a lot of banks in my 62 years of banking.   While First Horizon was good at the onslaught, they became distant. TheFirst has been stellar for the duration of the 4 years I've used them.  I have a personal account, a business account, and also a HELOC loan with TheFirst.. all have been serviced well. Special heads-up to Mike Norman, one of their VPs.  Great guy, amicable, and a problem solver.  I'd recommend this bank to any of my friends on the North Shore.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on The First Bank, 218 FP-MANDEVILLE BRANCH at Mandeville, LA
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The worst bank ever
 2star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by 101p, Nov. 28, 2023

I put in for an equity loan on my house. She said she would have an answer in a couple of days. It’s been over a month and no one ever returns the phone call. I stopped in there and was told she left for lunch. Went back a few hours later coach he went on vacation week after week there’s a different excuse why I haven’t heard from her she has not returned one simple phone call in over a month I don’t understand why they took the loan application if they’re not interested in giving loans and just keep ghosting me

* this review was made on The First Bank, SAVANNAH at Savannah, GA
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Frustrated and No Answer for Anything.....
 1star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by MisSchulte, Aug. 07, 2023

I despise that Heritage was bought out by this bank....they are horrendous. I can't win for anything! If I try to call I am on hold for at least 20-30 minutes at any given time, the website is a nightmare and I am forever having to call to understand the login process. When I do go to the bank in person, I feel as if I am a burden and they can't wait for me to deposit or withdraw my money and just go away....It is beyond frustrating and in this day and age, when we have a slew of banks to choose from, I cannot wait to move my funds to a company that appreciates and values my business!!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The First Bank, Hinesville Branch at Hinesville, GA
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