TD Bank, Review

one word MORONS!!!
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by rediorcks, Dec. 08, 2013

most of the retards that work here are morons and screw up basic transactions like simple cash deposits. They make you wait endlessly in line while 4 out of 5 tellers act like they are busy and only keep one long line open at all times. they don't even stock the pens at the deposit slip station,zero pens???? The atm is always out of service or messes up your account by not giving you the amount requested although it still comes out of your account and you must fight with them to get your money back. Horrible bank,they will also close when they are supposed to be open.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Frankford Avenue Branch at Philadelphia, PA
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mr
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by geta, Dec. 03, 2013

this bank is the worse in herndon .. poor custumer service they suck dont go there please .

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Herndon Branch at Herndon, VA
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TD bank in little river
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by captain1234, Nov. 15, 2013

Veronica at the Little River branch has the worse customer service i have ever heard off.  She does not live up to the name of this bank.  She lacked giving me advice when I needed help.  She judges people and is overall a bad person to be working with different types of people and there money.  She would not even cut it working at a McDonalds drive through!  Overall i am not impressed with this entire branch.

* this reviewer has be with this bank for 3 - 10 years
* this review was made on TD Bank, Little River Branch at Little River, SC
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Master
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by robrad, Nov. 13, 2013

Piss-poor bank here. They aren't even an American bank AND they will steal your money whenever they can. Trust me, this is a FRAUD institution. Caveat emptor.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Melbourne Branch at Melbourne, FL
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TD AT CHELTENHAM LOCATION IS THE WORST
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by Aliyah214, Nov. 01, 2013

Td at cheltenham mall has to be the work, the employees there don't live up to the companies name at all! I was waiting for customer service for a good hour or so, and then these two ladies came in, an employee cane from the back & assisted her, not even acknowledging I have been waiting to be assisted. That is very rude, and disrespectful! The cop on duty even noticed it and shook his head!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Cheltenham Branch at Philadelphia, PA
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Rudest customer service BY Assistant Manager Beverly.
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by Happiernow, Oct. 29, 2013

I recently visited the East Brunswick branch to make a deposit. There were a few people waiting in front of me - nothing unusual, so I waited patiently for my turn. When it was my turn at the front counter a woman who I later learned was Assistant Manager Beverly hurried to help me. She got immediately annoyed with me because of the $100 bills I was depositing after I told her I wanted to quickly double check the amount. She loudly & rudely told me to step aside so she could help other customers! Omg I was humiliated, shocked  & embarrassed by her behavior towards me! The other customers waiting told me it was okay & for her not to worry. I smiled & thanked them for their patience & kindness. I told this Assistant Manager Beverly that I did not appreciate her rudeness & how she embarrassed me especially since " I am " a customer. I called to report her poor treatment to a manager & have been told several times that they were not a available or on vacation. My husband & I will be happily switching our accounts to  a new bank for humane customer service as soon as possible. We will never do business with TD Bank again  for anything. Thank you Beverly - East Brunswick's TD Bank Assistant Manager.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, East Brunswick/Ryders Lane Branch at East Brunswick, NJ
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this bank is horrible
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by ober24, Oct. 21, 2013

The only reason i go to this bank because its close to my house and there really isnt any other choices.  I waited over 20 minutes to get to a teller, mind you there were  two tellers on and it was lunch time. Come on people, customers do there banking at lunch time and lets not get me started on there drive-threw its worse than going inside. But on only one postive note the young man that took care of me was nice that is why i have staff two stars

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Macdade Mall Branch at Holmes, PA
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This branch they are complete jerks
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by Nikki3434, Oct. 17, 2013

I get checks as tips from my clients that I take to the 7 corners branch, they're usually $20, I don't have an account and have never been charged the $7 fee unless it was over $20. At this branch they charged the $7 and cashed the check after I said "no I'll just take it back and go to the other branch, they don't charge me the fee on $20 checks." I have never had any other bank (BB&T, Wells Fargo/Wachovia (and they're the worst), M&T bank, etc) charge me a check cashing fee on a $20 check except these a-holes. I will never bank at TD bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tyson Corner Branch at Vienna, VA
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by Ihabguirguis, Oct. 13, 2013

Bad attitude  including  the manager

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bayonne Store Branch at Bayonne, NJ
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Never again
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by justshootmepls, Sep. 22, 2013

Td has no respect for your or your identity on two occasions within a 6month span I've had to close out accounts with td due to the way they operate with online purchases and money transfers... their level of protection against fraudulent online activity is non existent even if you catch an online service in the act of stealing from you td bank will not stop the transaction AT ALL you must allow the frauds to finish stealing your money then fight with td for up to 120 days until they transfer your case to visa itself that wilk rectify the problem in less than 10 days but you see my point that TD BANK SHOULD BE CALLED BS INSTEAD

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 125th Street/Harlem Branch at New York, NY
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Place Sucks
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by bbaseball37, Sep. 18, 2013

First off, TD Bank has the highest, most ridiculous fees. That being said, this specific location sucks. Teller is so rude, doesn't say more than 3 words and just gives you dirty looks. Secondly, the place is huge... but they have 1 person behind a desk!! Waited for over an hour just to remove a maintenance fee, which shouldn't have been there in the first place. never again td bank. CHASE YOURE UP!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Quakerbridge Branch at Trenton, NJ
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Worst mortgage / collections dept ever
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by Scoobiedoo, Sep. 05, 2013

Tried to submit a proof of insurance. Escrow dept "never" received it, even after mailing it registered and having one of the branch office fax it over. After 4 months of sending the proof through various means, short of driving up to their office and hand deliver it, one of the customer reps was nice enough to take an email scan and forward it to their escrow dept. Now that the insurance is cancelled, you'd think they would correct the amount due, etc.

However, this is just the beginning of the nightmare. Now I have to deal with collections, who is threatening me with foreclosure, because they dont know how to recalculate and reassign payment amount. Having escalated twice, they dont call back, dont answer phone calls, etc.

This will be my last mortgage with TD bank and will never use any of their other services!

They are by far the worst bank ever.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hatfield Branch at Hatfield, PA
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PENNY ARCADE SHOULD BE TAKEN OUT!!
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by Deborah, Aug. 16, 2013

PENNY ARCADE on Sixth Avenue and 43rd Street SHOULD BE TAKEN OUT!!  If it is never working, then why have it.  It is broken most of the week.  Their system is very slow -- too many keys to hit.  It is absolutely ridiculous how long I have to stand in front of a teller just for a savings deposit.  I work across the street and never can use their Penny Arcade because it is always broken.  Then I have to walk over to the Madison Avenue and 42nd Street TD Bank to use their Penny Arcade!  I should have found another bank to do business with.  I am very disgusted with this Bank on 43rd Street and Avenue of the Americas.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 43rd & 6th Branch at New York, NY
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Worst Management
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by JennaMotley09, Jul. 27, 2013

I went to this branch to make a deposit. While waiting online the assistant branch manager who looks so lazy sitting on his butt on the computer decides to screen across the lobby to a teller asking her what time she is planning on leaving, saying things like YOU ARE OVER YOUR TIME I felt so embarrassed for the teller who said back, I was helping a customer and as she is explaining he rudely says ok whatever just hurry up. I don't work for a bank, but clearly this guy needs to get a class on being professional and learn that there is a time and place to talk to employees. Before I left I saw his name on the door I think it was Nunez or something, horrible. Meanwhile the actual branch manager a blonde lady was on the far left.. On the computer doing nothing and said nothing. There were two male tellers very friendly. I feel bad for the girl teller, I know she was embarrassed.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Nutley (Franklin Ave) Branch at Nutley, NJ
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Street road 19053 branch
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by Eddyishorrible, Jul. 27, 2013

I do my banking at the branch and I must say.. The woman named eddy is unprofessional, rude and demeaning. No way is she friendly or open to give anyone advice. Her attitude is uncalled for. She's like dealing with a woman with horrible PMS who needs to get laid.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Feasterville Branch at Feasterville Trevose, PA
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BRANCHMANAGERIS MRS.I DONOTHING
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by IMISSSADIE, Jul. 12, 2013

THIS WAS THE BEST RUN BANK THAT I'VE EVER USED.I HAD COMPLIMENTED THE MANAGER SEVERAL TIMES ON THE GREAT SERVICE.SOMETHING MUST HAVE DISCOURAGED THE LADY IN CHARGE BECAUSE SHE DID A COMPLETE 180 OVERNIGHT.MAYBE IT WAS SOMETHING SHE ATE.SHE USED TO TAKE CARE OF HER BUSINNESS CUSTOMERS LIKE THEY WERE VALUED FRIENDS. NOW,SHE WILL TELL THESE SAME CUSTOMERS THAT THERE ARE OTHER BANKS TO USE. SMILILING AND LAUGHING AS LOUD AS SHE CAN WHILE DOING SO. INFACT, ANYTIME YOU GO TO THAT BRANCH, YOU CAN HEAR HER HOWLING AWAY ON THE PHONE AVOIDING THE CUSTOMERS WAITING FOR HER. IT'S A SHAME,HER TELLERS CONSIST OF SOME OF THE NICEST, MOST EFFICENT GIRLS THAT YOU HAVE EVER ENCOUNTERED. WHEN I FILED A COMPLAINT WITH THE PEOPLE IN CHARGE, I TOLD THEM IT WAS AS IF CUSTOMER SERVICE LEFT THIS BRANCH WITH THE COMMERCE BANK NAME! (IN REGARDS TO THE FINE LADY I'VE BEEN SPEAKING OF ONLY)

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Old Bridge Route 9 Branch at Old Bridge, NJ
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The worst service i ever had
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by Goaway, Jul. 08, 2013

So i went to deposit my money and this women / girl was so nasty and unprofesional that i deciced to change my bank for my family and i told eveyone to not go ther ever! Location : Garfield ,NJ td bank

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Garfield Branch at Garfield, NJ
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Incompetent
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by Poorsevice, Jul. 04, 2013

Td is the worst bank. Employees are poorly trained, especially there telephone customer service. Do not do business with them

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Scarsdale, Ny Branch at Scarsdale, NY
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TD BANK MESSES UP EVERYTHING
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by kerlaw, Jun. 29, 2013

Beware of TD Bank. They mess up with everything. If there were no stars, I would have given them no stars.  They delay in clearing checks even though they are done electronically; they mess up if you refinance with them, delaying approval, delaying funding and then making you use their attorney who takes 2 weeks to issue checks to you and banks, causing higher fees, etc.  BEWARE BEWARE BEWARE

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Ridgewood Branch at Ridgewood, NJ
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THE WORST BANKING EXPERIENCE IN MY LIFE
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by NILAC, Jun. 21, 2013

THE WORST BANKING EXPERIENCE IN MY LIFE.I HAVE NEVER BEEN TREATED  LIKE THIS AT A BANK IN MY LIFE.I WENT THERE TO DEPOSIT $600 AND THEY ASKED ME WERE DID I GET THE MONEY FROM AND THEY REFUSED TO HELPED ME .THE MANAGER WAS WORST THAN TELLERS SHE SIMPLY SAID " IF YOU DON'T LIKE HERE GO SOMEWHERE ELSE

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 74th & Broadway Branch at New York, NY
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