Home > Pennsylvania Banks > Quakertown Banks > TD Bank Quakertown > TD Bank, QUAKERTOWN BRANCH > Review
TD Bank, Review
TD Bank, Review
Average rating
based on 397 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 239 Reviews with 1 Star
< Previous Page | Next Page > Page 3 of 12
customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bita, Sep. 22, 2014
TD bank is was a mistake that I made generaly I went back 3 timmes to finish one job and still is not done . TB bank Staff needs traning .Constantly need to call center to get traning while customer is sitting in front of them . I felt unsecure dealing with TB bank .Hope to transfer my money to other bank But staff are friendly polite But this is not why I go there .
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Longmeadow Branch at Longmeadow, MA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bita, Sep. 22, 2014
TD bank is was a mistake that I made generaly I went back 3 timmes to finish one job and still is not done . TB bank Staff needs traning .Constantly need to call center to get traning while customer is sitting in front of them . I felt unsecure dealing with TB bank .Hope to transfer my money to other bank But staff are friendly polite But this is not why I go there .
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Longmeadow Branch at Longmeadow, MA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
mortgage application
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CC12, Sep. 06, 2014
The worst experience I ever had. Appraisers underestimated my home vale by $100,000. I easily refinanced through Bank of America 2 months later. In ordernot to decline me they offered to refinance my existing mortgage for $90,000 less than my current mortgage. Were they serious or just a bunch of idiots?
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hockessin Branch at Hockessin, DE
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby CC12, Sep. 06, 2014
The worst experience I ever had. Appraisers underestimated my home vale by $100,000. I easily refinanced through Bank of America 2 months later. In ordernot to decline me they offered to refinance my existing mortgage for $90,000 less than my current mortgage. Were they serious or just a bunch of idiots?
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hockessin Branch at Hockessin, DE
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
mortgage application
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CC12, Sep. 06, 2014
The worst experience I ever had. Appraisers underestimated my home vale by $100,000. I easily refinanced through Bank of America 2 months later. In ordernot to decline me they offered to refinance my existing mortgage for $90,000 less than my current mortgage. Were they serious or just a bunch of idiots?
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hockessin Branch at Hockessin, DE
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby CC12, Sep. 06, 2014
The worst experience I ever had. Appraisers underestimated my home vale by $100,000. I easily refinanced through Bank of America 2 months later. In ordernot to decline me they offered to refinance my existing mortgage for $90,000 less than my current mortgage. Were they serious or just a bunch of idiots?
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hockessin Branch at Hockessin, DE
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Diss9eervice Service
Overall Rating
by Disservice, Aug. 19, 2014
They offer a SERVICE to all their GOOD customers that is such a disservice. I am contacting the newspaper they will love this article. You need to have the money in the bank to cash a check but have the worst credit and be overdrawn continuously and you can take all the cash you want out of the ATM. That is a servie we offer our GOOD customers. Then we wack them with a huge fee.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Greendale Branch at Worcester, MA
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby Disservice, Aug. 19, 2014
They offer a SERVICE to all their GOOD customers that is such a disservice. I am contacting the newspaper they will love this article. You need to have the money in the bank to cash a check but have the worst credit and be overdrawn continuously and you can take all the cash you want out of the ATM. That is a servie we offer our GOOD customers. Then we wack them with a huge fee.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Greendale Branch at Worcester, MA
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by jriz1219 2014-12-11 08:06:12
ummm of course u have to have money in the bank to cash a PERSONAL CHECK from ANOTHER BANK!! whos gonna be responsible for the money if there is insufficient funds in the acct that the check was written from?? if it is a payroll check or certified then u dont need the $$ to cover it but every bank is like that!! what r u gonna say to the newspapers lololol?!?!?
by Littlebiglady 2015-02-24 10:06:34
So... you are contacting the newspaper because you brought in a foreign check to cash against your account at td bank that did not have sufficient funds to cover that check? Because it doesn't quite work that way.
checking account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by babygirl796, Aug. 12, 2014
Opened a checking account on Thursday deposited a payroll check.and I can't get access because it hasn't clear. And I know that's a lie. I cash this check at a cashier and they made me wait ten minutes that was how long it took to clear. So now it's Tuesday and it still hasn't clear I have bills that I needed to pay and I can't.Every other bank I've been with is great never had this problem. This bank is really awful. I should have known better.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Farmingville Branch at Farmingville, NY
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby babygirl796, Aug. 12, 2014
Opened a checking account on Thursday deposited a payroll check.and I can't get access because it hasn't clear. And I know that's a lie. I cash this check at a cashier and they made me wait ten minutes that was how long it took to clear. So now it's Tuesday and it still hasn't clear I have bills that I needed to pay and I can't.Every other bank I've been with is great never had this problem. This bank is really awful. I should have known better.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Farmingville Branch at Farmingville, NY
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by Scoobyfish 2014-12-23 07:29:39
Baby girl- checks take note than 10 minutes to clear......
by Littlebiglady 2015-02-24 10:03:30
Hunny a check takes 5-7 business days to clear. It goes through a process where td bank accepts your check for deposit, sends the image through to back office operations to process the check, they send the image after the process it to the federal reserve, the federal reserves sends the check image to the bank it was drawn oN, that bank sends notice to the federal reserve saying we will or won't pay item, federal reserve sends back to td to say item is or isn't cleared, then td bank gets money for the item. all of that takes much more than 10 minutes. Plus your account os very new. Td bank doesnt have much a relationship with you yet to take a chance on you and say ok your check is usually good so I'll take a risk. Toi would be surprised how many corporations don't have money in their accounts. When u go in front of a cashier at a check cashing place they have a system that facilitates them cashing that check for you. They are not banks.
Sunday Hours
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ginijost, Aug. 09, 2014
I'm new in Kennett Square, I drove to the Hochessin branch on Sunday, I arrived 3:05 p.m. & the branch was closed. Outside the hours read Sunday close at 3, on the website reads Sunday close at 4 p.m.
Do you think I was upset?
I wish you opened a branch in Kennett Square, Pa.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hockessin Branch at Hockessin, DE
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ginijost, Aug. 09, 2014
I'm new in Kennett Square, I drove to the Hochessin branch on Sunday, I arrived 3:05 p.m. & the branch was closed. Outside the hours read Sunday close at 3, on the website reads Sunday close at 4 p.m.
Do you think I was upset?
I wish you opened a branch in Kennett Square, Pa.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hockessin Branch at Hockessin, DE
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Not happy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Terrible, Jul. 15, 2014
Everytime I go into this bank it is a long wait. I'd just like to once go in and deposite a check without being frustrated. It seems like they are opening accounts or going though company payroll at the front windows. This should be done through customer service, Not the standard windows. It has never been better and it is time to move on. P.S. - They will call you at work to do survey's and customer service won't remove you from the list. Bye Bye!
* this reviewer has be with this bank for 3 - 10 years
* this review was made on TD Bank, Shrewsbury-Boston Turnpike Branch at Shrewsbury, MA
6 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Terrible, Jul. 15, 2014
Everytime I go into this bank it is a long wait. I'd just like to once go in and deposite a check without being frustrated. It seems like they are opening accounts or going though company payroll at the front windows. This should be done through customer service, Not the standard windows. It has never been better and it is time to move on. P.S. - They will call you at work to do survey's and customer service won't remove you from the list. Bye Bye!
* this reviewer has be with this bank for 3 - 10 years
* this review was made on TD Bank, Shrewsbury-Boston Turnpike Branch at Shrewsbury, MA
6 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Tcoelho13 2015-02-15 18:38:52
It's true this is not a convenient TD the manager never smile she has attitude problem with employees and client. When is busy she never helps, I'm tired to do business with Shrewsbury ma location
Totally unacceptable service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jorose91, Jul. 10, 2014
This bank charged overdraft fees for a check deposited on Saturday that they did not deposit into the account until Monday. I asked the teller Sandy and she stated it would be available at midnight. So now I am responsible for $230 in overdraft fees that were not my fault. The staff is clearly trained incorrectly and they are always understaffed TD advertises The most convenient bank that is a load of garbage more like CONVENIENTLY TAKING YOUR MONEY.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Leicester Hwy Branch at Asheville, NC
9 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jorose91, Jul. 10, 2014
This bank charged overdraft fees for a check deposited on Saturday that they did not deposit into the account until Monday. I asked the teller Sandy and she stated it would be available at midnight. So now I am responsible for $230 in overdraft fees that were not my fault. The staff is clearly trained incorrectly and they are always understaffed TD advertises The most convenient bank that is a load of garbage more like CONVENIENTLY TAKING YOUR MONEY.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Leicester Hwy Branch at Asheville, NC
9 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by sjones 2014-07-22 21:51:56
The federal reserve is closed on the weekends and holidays, making it physically impossible for banks to fully process checks. That's why you must wait until Monday. Standard procedure at all banks and credit unions, no way around it.
by john1 2014-12-27 15:21:56
Had a misunderstanding with my accounts when I opened them and also when I went to link the accounts together. Didn't want anything to bounce. I had a problem with what I was told and what actually happened. Lisa in the Middletown branch near Red bank was awesome in helping me. I was a customer service executive at one time and know good service. Lisa gave Excellent customer service. I received up dates until my resolution. Keep up the good work.
Beware!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by normaljoe, Jun. 22, 2014
About a year ago I went in to deposite $500.00 into my checking account due to checks I had writen that day, and wanted to make sure cleared. I gave the teller my drivers license, and he deposited the money. No sweat. But a few days later I go to withdraw money, and see my account is overdrawn $200.00 (I had previously told them I do not want overdraft protection on numerous occasions, yet they still cashed the checks, and charged me the fees.) I was furious, so I waited until monday and went in to talk to them. They had no record of my deposite, were rude, and did all but accuse me of lying about the money. Finally they called in the teller that had assisted me, and he remembered the transaction. After investigating, they realized that he had deposited the money into a non profit account which I am on the board of directors for. I had to jump through hoops to with the non profit due to the withdrawl, and fill out a bunch of paperwork, which was inconvinent. To make matters worse, after acknowleding that it was THEIR mistake, they still insisted I pay the extreamly high overdraft fees. I was so pissed off I just cut up the debit card, and refused to acknowledge the debt. It ended up costing me a few points on my credit report, but it's better than yielding to a bunch of thieves. I WILL NEVER bank with this bank again, and I will warn everyone I know what a horrible bank it is. I am now with wells fargo, and am completely happy.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Morrisville Branch at Morrisville, VT
12 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby normaljoe, Jun. 22, 2014
About a year ago I went in to deposite $500.00 into my checking account due to checks I had writen that day, and wanted to make sure cleared. I gave the teller my drivers license, and he deposited the money. No sweat. But a few days later I go to withdraw money, and see my account is overdrawn $200.00 (I had previously told them I do not want overdraft protection on numerous occasions, yet they still cashed the checks, and charged me the fees.) I was furious, so I waited until monday and went in to talk to them. They had no record of my deposite, were rude, and did all but accuse me of lying about the money. Finally they called in the teller that had assisted me, and he remembered the transaction. After investigating, they realized that he had deposited the money into a non profit account which I am on the board of directors for. I had to jump through hoops to with the non profit due to the withdrawl, and fill out a bunch of paperwork, which was inconvinent. To make matters worse, after acknowleding that it was THEIR mistake, they still insisted I pay the extreamly high overdraft fees. I was so pissed off I just cut up the debit card, and refused to acknowledge the debt. It ended up costing me a few points on my credit report, but it's better than yielding to a bunch of thieves. I WILL NEVER bank with this bank again, and I will warn everyone I know what a horrible bank it is. I am now with wells fargo, and am completely happy.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Morrisville Branch at Morrisville, VT
12 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by GailI 2014-06-25 15:05:18
I totally agree. I am closing my account - after more than 10 years! The customer service is atrocious and Branch Managers are ineffective! I personally was treated as if I didn't know what was going on and there has been no attempt to quickly rectify my ongoing problem with my account. Impossible to speak with any above Branch Manager level for satisfaction. I'm sure this note will go unnoticed as well. They really don't care!!
by credithelpforfree 2014-07-15 06:47:06
You can easily get that off your credit report also. e-mail me and I will tell you how. pamdavid7@aol.com
kollis
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kollis, May. 29, 2014
I was a client but left due poor services but what really bothers me now is if I want to cash a check that is from their bank they charge a hefty fee.
So now I have a sign at my business that I will not accept checks from TD bank. Its my only way to protest this.Some of my customers are upset with this not so much with us but TD Bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Northampton Branch at Northampton, MA
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kollis, May. 29, 2014
I was a client but left due poor services but what really bothers me now is if I want to cash a check that is from their bank they charge a hefty fee.
So now I have a sign at my business that I will not accept checks from TD bank. Its my only way to protest this.Some of my customers are upset with this not so much with us but TD Bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Northampton Branch at Northampton, MA
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by kornb1ind 2014-06-12 10:16:34
all banks charge a fee to cash for non customer... BoA is $10.. TD is $7 WF is $8 (i think...it might of gone up)so to protest 1 bank for that is pretty ignorant on your part.. youre upsetting your clients on something that you have no control over. Its the real world get over it.. every business needs to make money.. im sure you have some charges your clients dont like but they accept it bc youre doing them a service.. same goes for banks and all business.
by Littlebiglady 2015-02-24 10:14:17
Hefty fee? It's $7. If you have a business how are you going to the bank to cash checks? Shouldn't they be made out to the business to be deposited to a business account? Because then there are no fees for that.
Tuesday us
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tuesdayus, May. 16, 2014
Horrible wait time, horrible pending time, horrible fees. Removing my money immediately. Ps can't stand the small town chattiness!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Aiken Main Branch at Aiken, SC
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Tuesdayus, May. 16, 2014
Horrible wait time, horrible pending time, horrible fees. Removing my money immediately. Ps can't stand the small town chattiness!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Aiken Main Branch at Aiken, SC
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
INconvenient Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by m20015937, Apr. 29, 2014
I have had the worst experience with TD Bank. They have constantly created issues that I have never had with a bank. When I called this location and spoke to the manager I have never talked with such an unprofessional woman. She was very very rude and not helpful AT ALL. I could go on and on about all of the issues I have had within just ONE YEAR of banking with them. TD Bank is not a good bank AT ALL. I will never go back to their banking system.
* this reviewer has be with this bank for 1 - 3 years
* this review was made on TD Bank, Shiland Branch at Rock Hill, SC
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby m20015937, Apr. 29, 2014
I have had the worst experience with TD Bank. They have constantly created issues that I have never had with a bank. When I called this location and spoke to the manager I have never talked with such an unprofessional woman. She was very very rude and not helpful AT ALL. I could go on and on about all of the issues I have had within just ONE YEAR of banking with them. TD Bank is not a good bank AT ALL. I will never go back to their banking system.
* this reviewer has be with this bank for 1 - 3 years
* this review was made on TD Bank, Shiland Branch at Rock Hill, SC
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Not My Fault
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BadlyTreatedExec, Apr. 28, 2014
I have had a checking account here for years and then they played funny business with a PENDING charge and bounced one of my checks -- to a CHURCH. I am depositing paychecks twice a months for THOUSANDS of dollars and they bounced a tiny check because of something they THOUGHT might clear.
SO I went in to inquire about overdraft protection. The customer service rep seaid to open a SAVINGS it was the only way to ensure and there would be an automatic transfer of my funds if needed. What a joke.
Put $5000 in savings and as soon as my account ran low they...bounced five checks!!! Yes, because something pending came in. PENDING!??? And again to my church and others. I was FURIOUS. When I called and said there is FIVE THOUSAND DOLLARS SITTING IN SAVINGS the woman said - "Oh the rep who did this works in another branch now. He opened your savings but never connected it for overdraft."
Nevermind my embarrassment. Frustration and the fees they had the nerve to charge me. There is ZERO accountability. I had to fill out the same paperwork AGAIN and now it is supposedly linked - while I change banks NEVER AGAIN TO TD.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tyson Corner Branch at Vienna, VA
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BadlyTreatedExec, Apr. 28, 2014
I have had a checking account here for years and then they played funny business with a PENDING charge and bounced one of my checks -- to a CHURCH. I am depositing paychecks twice a months for THOUSANDS of dollars and they bounced a tiny check because of something they THOUGHT might clear.
SO I went in to inquire about overdraft protection. The customer service rep seaid to open a SAVINGS it was the only way to ensure and there would be an automatic transfer of my funds if needed. What a joke.
Put $5000 in savings and as soon as my account ran low they...bounced five checks!!! Yes, because something pending came in. PENDING!??? And again to my church and others. I was FURIOUS. When I called and said there is FIVE THOUSAND DOLLARS SITTING IN SAVINGS the woman said - "Oh the rep who did this works in another branch now. He opened your savings but never connected it for overdraft."
Nevermind my embarrassment. Frustration and the fees they had the nerve to charge me. There is ZERO accountability. I had to fill out the same paperwork AGAIN and now it is supposedly linked - while I change banks NEVER AGAIN TO TD.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tyson Corner Branch at Vienna, VA
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Satisfied customer until now
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Misseatontown, Apr. 22, 2014
I loved the convenience of this bank, and it takes a lot to get me angry. But yesterday my landlord called me saying I was 20 days late with my mortgage payment (yes, mortgage. Not rent) I have a home that is owner financed. I have good credit and I make sure all my bills are paid on time. On April 4th when I went in to pay my April mortgage, the teller (who was particularly annoying, telling me i should smile more) wrote MY account number for the deposit INSTEAD of my landlords. He called me 20 days later asking where his money was. I was embarrassed, and appalled. How could a bank make such a careless error when it came to half of a thousand dollars? She should have ceased annoying conversation and been more careful with my money. Not to be rude but all the poor guy wanted was his monthly payment and I was completely humiliated.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Eatontown Branch at Eatontown, NJ
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Misseatontown, Apr. 22, 2014
I loved the convenience of this bank, and it takes a lot to get me angry. But yesterday my landlord called me saying I was 20 days late with my mortgage payment (yes, mortgage. Not rent) I have a home that is owner financed. I have good credit and I make sure all my bills are paid on time. On April 4th when I went in to pay my April mortgage, the teller (who was particularly annoying, telling me i should smile more) wrote MY account number for the deposit INSTEAD of my landlords. He called me 20 days later asking where his money was. I was embarrassed, and appalled. How could a bank make such a careless error when it came to half of a thousand dollars? She should have ceased annoying conversation and been more careful with my money. Not to be rude but all the poor guy wanted was his monthly payment and I was completely humiliated.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Eatontown Branch at Eatontown, NJ
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Littlebiglady 2015-02-24 10:28:02
I don't see why you would be humiliated after you found out what happened because you did pay it. There was just a human error and mistakes do happen. The employees are so pressured to make personal transactions. People endlessly complain of how they are unfriendly and they don't try to personalize and the service is robotic etc. So i think the teller tried a little too hard with that and made a mistake in the process. Still a bummer though :(
The most convenient but worst service-oriented Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Romanholiday, Apr. 15, 2014
You call the branch and you will have at least 20 rings to talk to real person. You visit the branch and you have to wait
at least 10 min. to talk to someone.
The branch manager is icy cold, worst service-oriented. Never say I am sorry.
She does't have any consideration for the clients.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bedford Branch at Bedford, MA
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Romanholiday, Apr. 15, 2014
You call the branch and you will have at least 20 rings to talk to real person. You visit the branch and you have to wait
at least 10 min. to talk to someone.
The branch manager is icy cold, worst service-oriented. Never say I am sorry.
She does't have any consideration for the clients.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bedford Branch at Bedford, MA
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Poor Service, Impolite, Unprofessional
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JohnJR, Apr. 12, 2014
I went to the Wall St branch and it is very disorganized. I tried to obtain assistance from the male suits on the right who sit at empty desks. They all ignored me. Only one had a customer. They avoided eye contact. I asked one of them if I could get assistance. He said I had to wait for a customer representative and walked away. I waited about ten minutes and no one was assisting me. On the left side of the bank there were two female employees who seemed to be working much harder than the male suits. But I had no idea what they were doing. I observed customers arrive after me and they assisted them. I left frustrated and unassisted with my banking business. I will try another branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 2 Wall Street Branch at New York, NY
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JohnJR, Apr. 12, 2014
I went to the Wall St branch and it is very disorganized. I tried to obtain assistance from the male suits on the right who sit at empty desks. They all ignored me. Only one had a customer. They avoided eye contact. I asked one of them if I could get assistance. He said I had to wait for a customer representative and walked away. I waited about ten minutes and no one was assisting me. On the left side of the bank there were two female employees who seemed to be working much harder than the male suits. But I had no idea what they were doing. I observed customers arrive after me and they assisted them. I left frustrated and unassisted with my banking business. I will try another branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 2 Wall Street Branch at New York, NY
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
They lie, and then say it wasn't them!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by butchcassidy, Apr. 11, 2014
This bank will tell you one thing, then act upon something totally different and blame the other person for not giving the right info. This has happened many times, they all should be held accountable for anything one of their employees say, each is a spokesperson for that business. They stink, they lie and you pay the price...
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bridgton Branch at Bridgton, ME
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby butchcassidy, Apr. 11, 2014
This bank will tell you one thing, then act upon something totally different and blame the other person for not giving the right info. This has happened many times, they all should be held accountable for anything one of their employees say, each is a spokesperson for that business. They stink, they lie and you pay the price...
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bridgton Branch at Bridgton, ME
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by unhappycustomer2070, Apr. 10, 2014
The bank manager is not courteous. Very abrupt. Does not smile. Cold as ICE! If it were up to me, I would withdraw all our company money from this bank yesterday.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Fort Lee Branch at Fort Lee, NJ
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby unhappycustomer2070, Apr. 10, 2014
The bank manager is not courteous. Very abrupt. Does not smile. Cold as ICE! If it were up to me, I would withdraw all our company money from this bank yesterday.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Fort Lee Branch at Fort Lee, NJ
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Edgar screwed us again
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by raypanther, Mar. 25, 2014
I was out of town and did not have my account log-on info with me. I called the branch on Saturday at 2:45 p.m (they close at 3 p.m.) to check whether a $5,000 deposit has hit my account. She seemed annoyed by my call and immediately put me on hold and never came back to the phone. I was literally on hold for 30 minutes. By then the bank was closed. I never got to talk to a person again and still had no way of finding out whether my deposit had hit. That was dirty. Considering I have three business accounts there, you would think they would treat their own customers better. That was a dirty tactic to avoid handling my request...a request that they could have handled in two minutes as I had my acct # with me.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby raypanther, Mar. 25, 2014
I was out of town and did not have my account log-on info with me. I called the branch on Saturday at 2:45 p.m (they close at 3 p.m.) to check whether a $5,000 deposit has hit my account. She seemed annoyed by my call and immediately put me on hold and never came back to the phone. I was literally on hold for 30 minutes. By then the bank was closed. I never got to talk to a person again and still had no way of finding out whether my deposit had hit. That was dirty. Considering I have three business accounts there, you would think they would treat their own customers better. That was a dirty tactic to avoid handling my request...a request that they could have handled in two minutes as I had my acct # with me.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by LUCKYBUCKS 2015-03-27 20:33:06
CALL THE CUSTOMER SERVICE CENTER AS WE HAVE THREE LOCATIONS OPEN 24 HOURS A DAY. WE ARE FOCUSED ON YOUR CALL ONLY AND ARE NOT DISTRACTED WITH THE DAY TO DAY OPERATION OF A BRANCH LOCATION.
Branch manager tried to steal money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by raypanther, Mar. 25, 2014
Edgar a manager at the Liberia Branch in Manassas was playing stink finger with a female employee. He then stole 10 dollars from a deposit. When he was ch alleged he said the money fell on the floor. I am withdrawing all of money after that experience. Edgar is just a little flatus person.
* this review was made on TD Bank, Manassas/Liberia Branch at Manassas, VA
1 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby raypanther, Mar. 25, 2014
Edgar a manager at the Liberia Branch in Manassas was playing stink finger with a female employee. He then stole 10 dollars from a deposit. When he was ch alleged he said the money fell on the floor. I am withdrawing all of money after that experience. Edgar is just a little flatus person.
* this review was made on TD Bank, Manassas/Liberia Branch at Manassas, VA
1 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
< Previous Page | Next Page > Page 3 of 12
Banks Nearby
KeyBank, TRAINER'S BRANCH (0.2 miles)
Full Service Brick and Mortar Office
120 N West End Blvd
Quakertown, PA 18951
Full Service Brick and Mortar Office
120 N West End Blvd
Quakertown, PA 18951
Citizens Bank, QUAKERTOWN BRANCH (0.3 miles)
Full Service Brick and Mortar Office
227 N West End Blvd
Quakertown, PA 18951
Full Service Brick and Mortar Office
227 N West End Blvd
Quakertown, PA 18951
QNB Bank, COUNTRY SQUARE BRANCH (0.6 miles)
Full Service Brick and Mortar Office
240 S West End Blvd
Quakertown, PA 18951
Full Service Brick and Mortar Office
240 S West End Blvd
Quakertown, PA 18951
QNB Bank, QNB-ONLINE INTERNET BANKING BRANCH (0.9 miles)
Full Service Cyber Office
Www.Qnbbank.Com
Quakertown, PA 18951
Full Service Cyber Office
Www.Qnbbank.Com
Quakertown, PA 18951
QNB Bank, CUSTOMER SERVICE CENTER (1.1 miles)
Limited Service Loan Production Office
320 W Broad St
Quakertown, PA 18951
Limited Service Loan Production Office
320 W Broad St
Quakertown, PA 18951