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TD Bank, Review
TD Bank, Review
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A total of 239 Reviews with 1 Star
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NEVER WILL BANK WITH THEM AGAIN!!!!
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by vintamia, Feb. 20, 2013
I opened my account with TD Bank about 4 months ago, big mistake. I had signed up for a promotional offer from a company, the company stated if I cancel within the 3 days I wont be charged. The company charged me anyway, did a dispute with TD Bank. I was so upset when they told me it would take 10 days for them to resolve it. 10DAY!!!!, so I waited for 10 days when I didn't hear anything I called, they explained to me I need to send the cancellation notice to them. I said to them why didn't they tell me that when I filed the claim. anyway that is not the worst part, after I sent the letter to them they told me it can take up to 60 days for them to give me my money back. I said 60 days are you kidding me!!!!!! you have the letter from the company saying a credit should have been giving to me, it should be a open and shut case. are you crazy, I have a letter, a credit should be giving to me while you research this. why I have to suffer!!, what if someone stole my credit card, I cant trust this bank!!!, and no one has any authority there. The fact that I have a letter and still have to wait is crazy.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, St Lucie West Branch at Port Saint Lucie, FL
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby vintamia, Feb. 20, 2013
I opened my account with TD Bank about 4 months ago, big mistake. I had signed up for a promotional offer from a company, the company stated if I cancel within the 3 days I wont be charged. The company charged me anyway, did a dispute with TD Bank. I was so upset when they told me it would take 10 days for them to resolve it. 10DAY!!!!, so I waited for 10 days when I didn't hear anything I called, they explained to me I need to send the cancellation notice to them. I said to them why didn't they tell me that when I filed the claim. anyway that is not the worst part, after I sent the letter to them they told me it can take up to 60 days for them to give me my money back. I said 60 days are you kidding me!!!!!! you have the letter from the company saying a credit should have been giving to me, it should be a open and shut case. are you crazy, I have a letter, a credit should be giving to me while you research this. why I have to suffer!!, what if someone stole my credit card, I cant trust this bank!!!, and no one has any authority there. The fact that I have a letter and still have to wait is crazy.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, St Lucie West Branch at Port Saint Lucie, FL
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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snmccrary
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by snmccrary196, Feb. 06, 2013
I have never been so upset with service at a financial institution.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Mayfaire Branch at Wilmington, NC
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby snmccrary196, Feb. 06, 2013
I have never been so upset with service at a financial institution.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Mayfaire Branch at Wilmington, NC
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Worst Bank Ever
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by BadNeighborTD, Feb. 06, 2013
The staff at the New Brunswick branch is incompetant and rude. The bank's policies are adversarial and user-unfriendly. TD Bank in New Brunswwick is a bad neighbor. The exterior is filthy with garbage, cigarette butts and unkempt landsacaping. I have brought this to the attention of management several times and their response is nothing but lip service. As a local resident I greatly resent their intrusion and the blight they bring to anotherwise well kept street.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, New Brunswick Branch at New Brunswick, NJ
9 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BadNeighborTD, Feb. 06, 2013
The staff at the New Brunswick branch is incompetant and rude. The bank's policies are adversarial and user-unfriendly. TD Bank in New Brunswwick is a bad neighbor. The exterior is filthy with garbage, cigarette butts and unkempt landsacaping. I have brought this to the attention of management several times and their response is nothing but lip service. As a local resident I greatly resent their intrusion and the blight they bring to anotherwise well kept street.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, New Brunswick Branch at New Brunswick, NJ
9 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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TD BANK STEALS MONEY!
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by ftballman39, Jan. 29, 2013
E B fron the Cleveland St Greenville SC stole my money and if I had done this to a normal citizen I would be arrested! He said -direct quote "I'm sorry one of our tellers told u the wrong thing but I'm UNWILLING to change any charges" Then he would not tell me who his supervisor was. Said to call customer service. I will for the next 25 years advise my math class to avoid TD Bank!!!!
I find this humorus on the TD Bank website says the following---Of course, we want everything to be perfect. But we're only human. So if there's ever an issue, we'll keep working until we get it right.
He kept working for about 30 seconds till he was UNWILLING to fix something he admitted was done wrong!!!!
Im a small single account so losing my account wont hurt but I hope the 1000's of students I tell, tell that many people!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Cleveland Street Branch at Greenville, SC
9 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ftballman39, Jan. 29, 2013
E B fron the Cleveland St Greenville SC stole my money and if I had done this to a normal citizen I would be arrested! He said -direct quote "I'm sorry one of our tellers told u the wrong thing but I'm UNWILLING to change any charges" Then he would not tell me who his supervisor was. Said to call customer service. I will for the next 25 years advise my math class to avoid TD Bank!!!!
I find this humorus on the TD Bank website says the following---Of course, we want everything to be perfect. But we're only human. So if there's ever an issue, we'll keep working until we get it right.
He kept working for about 30 seconds till he was UNWILLING to fix something he admitted was done wrong!!!!
Im a small single account so losing my account wont hurt but I hope the 1000's of students I tell, tell that many people!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Cleveland Street Branch at Greenville, SC
9 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Avoid LAUREL Maryland branch
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by 10yearclient, Jan. 28, 2013
Been with td since they were Commerce. Not the same, at least here in Maryland. The wait is always terribly long, even when there is only one person ahead of me. Their ATM machine is always down and the manager at this bank is absolutely the worse! A flat out liar! Do yourself a favor and avoid this branch. Very rude, unprofessional staff.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Laurel, Md Branch at Laurel, MD
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 10yearclient, Jan. 28, 2013
Been with td since they were Commerce. Not the same, at least here in Maryland. The wait is always terribly long, even when there is only one person ahead of me. Their ATM machine is always down and the manager at this bank is absolutely the worse! A flat out liar! Do yourself a favor and avoid this branch. Very rude, unprofessional staff.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Laurel, Md Branch at Laurel, MD
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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TD Bank Sucks -all branches/corporate office
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by rbbb, Jan. 24, 2013
No doubt the worst ever, miss the days of Jefferson Bank, friendly knowledgable staff, after a few mergers then I get this stuff. Closing all accounts and are done with them. They should visit Wells Fargo to see how banking should be done - GOOD CUSTOMER SERVICE.Corporate office are lost in space.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Haverford Branch at Haverford, PA
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rbbb, Jan. 24, 2013
No doubt the worst ever, miss the days of Jefferson Bank, friendly knowledgable staff, after a few mergers then I get this stuff. Closing all accounts and are done with them. They should visit Wells Fargo to see how banking should be done - GOOD CUSTOMER SERVICE.Corporate office are lost in space.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Haverford Branch at Haverford, PA
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Just open accounts at another bank
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by marymary, Jan. 21, 2013
Will only use this bank for back. I have business accounts here and since the change from commerce this bank service is not small business friendly. There is no relationship anymore with the costumer.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, New Carrollton, Md Branch at Hyattsville, MD
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby marymary, Jan. 21, 2013
Will only use this bank for back. I have business accounts here and since the change from commerce this bank service is not small business friendly. There is no relationship anymore with the costumer.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, New Carrollton, Md Branch at Hyattsville, MD
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Deliberate Manipulation of Credits Increased My Overdraft Fees
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by DJNY, Jan. 16, 2013
Have been a loyal customer of TD Bank (formerly Commerce Bank) for years, have multiple business, personal, credit card handling and escrow accounts. I am pulling ALL accounts, as this bank deliberately failed to credit deposits until AFTER multiple overdraft fees of $35, $70, and then $105 had been charged, over a weekend. Bank manager claimed reversing the fees to correct the problem was "not in his authority".
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Timeby DJNY, Jan. 16, 2013
Have been a loyal customer of TD Bank (formerly Commerce Bank) for years, have multiple business, personal, credit card handling and escrow accounts. I am pulling ALL accounts, as this bank deliberately failed to credit deposits until AFTER multiple overdraft fees of $35, $70, and then $105 had been charged, over a weekend. Bank manager claimed reversing the fees to correct the problem was "not in his authority".
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by Ariella 2013-07-16 18:10:36
This bank is impossible to deal with, overcharging late fees and denying any ability to fix problems. On a $20 charge on an invoice that was never delivered to a forwarding address, the bank charged the cardholder, a charitable organization, over $200 in late fees. It took numerous appeals to a branch manager to get most of the fees waived, but even after a $50 payment mailed 3 days before the due date, the bank claimed the payment was late and again refused to waive the late fees. DO NOT USE THIS BANK!!
terrrible.
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by Jennifer88, Jan. 11, 2013
I have been with this bank since it was originally Commerce Bank. I never had a problem until they started taking out money if you go under $100 in your bank account. I'm currently unemployed and cannot afford the extra money they are taking out ritually. They will not let me freeze my account and the people at the branch I'm at do not seem knowledgeable and the wait time on the phone is horrendous. I do not suggest this bank to anyone, especially young adults that may go under the 100 dollar mark. Once I pay my negative balance, I will be switching to another bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Denville Store Branch at Denville, NJ
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jennifer88, Jan. 11, 2013
I have been with this bank since it was originally Commerce Bank. I never had a problem until they started taking out money if you go under $100 in your bank account. I'm currently unemployed and cannot afford the extra money they are taking out ritually. They will not let me freeze my account and the people at the branch I'm at do not seem knowledgeable and the wait time on the phone is horrendous. I do not suggest this bank to anyone, especially young adults that may go under the 100 dollar mark. Once I pay my negative balance, I will be switching to another bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Denville Store Branch at Denville, NJ
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Bait & Switch, Fees for 'nothing'! Find a good credit union instead.....
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by MeShell, Jan. 05, 2013
After contemplating opening an account with TD bank, I 'took the plunge' in or around July of 2010 since they were currently offering a promotion which included a Flip Camera and no minimum balance checking for one year. I completed the required tasks in order to 'qualify' for the Flip camera, however it never arrived. After visiting the branch repeatedly to inquire, I was given the run around and finally gave up! In July of 2011, my one year of no minimum balance had expired and I was then being assessed a $15/month 'below minimum balance fee'. I expressed my disappointment and the 'no minimum balance' was extended for another year and $50 of the money for the fees they had withdrawn from my balance.
Still No FLIP Cam though....!
Since the account was registered to my New Jersey address and our family (Pennsylvania residence) had not been there in several months, I had not received any statements I was again faced with a similar situation. They had again began hitting my account for $15/month fees. Keep in mind, I was not utilizing this account at all. Not their checking account, bill payer services, etc. They withdrew the remaining balance I had, charged me an additional $45 before I even knew what was happening. They then closed my account and I am no considered a 'Charge off' and in collections!
I could understand assessing fees if I was late on an auto loan or mortgage payment or if I had bounced checks, but what exactly was I being charged for? Charging me for nothing. No services were ever provided and not even the Flip cam ever showed. My husband and I will continue our banking at our Credit Union to avoid these fees and poor customer service from TD Bank. I plan to let everyone know the experiences we have had via SEO, Facebook, etc. I certainly hope the $45 is worth it them!!
* this reviewer has be with this bank for 1 - 3 years
* this review was made on TD Bank, Southampton Branch at Southampton, PA
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MeShell, Jan. 05, 2013
After contemplating opening an account with TD bank, I 'took the plunge' in or around July of 2010 since they were currently offering a promotion which included a Flip Camera and no minimum balance checking for one year. I completed the required tasks in order to 'qualify' for the Flip camera, however it never arrived. After visiting the branch repeatedly to inquire, I was given the run around and finally gave up! In July of 2011, my one year of no minimum balance had expired and I was then being assessed a $15/month 'below minimum balance fee'. I expressed my disappointment and the 'no minimum balance' was extended for another year and $50 of the money for the fees they had withdrawn from my balance.
Still No FLIP Cam though....!
Since the account was registered to my New Jersey address and our family (Pennsylvania residence) had not been there in several months, I had not received any statements I was again faced with a similar situation. They had again began hitting my account for $15/month fees. Keep in mind, I was not utilizing this account at all. Not their checking account, bill payer services, etc. They withdrew the remaining balance I had, charged me an additional $45 before I even knew what was happening. They then closed my account and I am no considered a 'Charge off' and in collections!
I could understand assessing fees if I was late on an auto loan or mortgage payment or if I had bounced checks, but what exactly was I being charged for? Charging me for nothing. No services were ever provided and not even the Flip cam ever showed. My husband and I will continue our banking at our Credit Union to avoid these fees and poor customer service from TD Bank. I plan to let everyone know the experiences we have had via SEO, Facebook, etc. I certainly hope the $45 is worth it them!!
* this reviewer has be with this bank for 1 - 3 years
* this review was made on TD Bank, Southampton Branch at Southampton, PA
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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td bank stratford nj
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by unknown342, Dec. 31, 2012
This bank is a training bank- the tellers are not knowledgeable or friendly,the atmosphere is very very impersonal,no one seems to care how longs the lines are, how many mistakes are made or how disgruntled the customers seem to be. There is no service- its like pulling teeth to get any answers to a question- and then, the answer is wrong. Even when this was Commerce bank its service was poor. Customers left this bank and went to TD Banknorth- now we are all forced back to this mediocre establishment. This is the absolute worst TD Bank in the tri-county area.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Stratford, Nj Branch at Stratford, NJ
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby unknown342, Dec. 31, 2012
This bank is a training bank- the tellers are not knowledgeable or friendly,the atmosphere is very very impersonal,no one seems to care how longs the lines are, how many mistakes are made or how disgruntled the customers seem to be. There is no service- its like pulling teeth to get any answers to a question- and then, the answer is wrong. Even when this was Commerce bank its service was poor. Customers left this bank and went to TD Banknorth- now we are all forced back to this mediocre establishment. This is the absolute worst TD Bank in the tri-county area.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Stratford, Nj Branch at Stratford, NJ
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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bagged
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by charliesly, Dec. 30, 2012
Short fat teller NASTY!!!!!!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Palmer Park Branch at Easton, PA
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby charliesly, Dec. 30, 2012
Short fat teller NASTY!!!!!!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Palmer Park Branch at Easton, PA
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Customer
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by fredtee, Dec. 30, 2012
Tried to obtain cash from ATM in TDBank, Merrimack. ATM gave me a receipt, but no cash.
Clerk in bank said, this was a problem with their ATM machine...had happened before.
So now I am charged with a withdrawal without getting the cash. The ATM machine should have been taken out of service the first time this happened. LOUSY SERVICE
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Merrimack Branch at Merrimack, NH
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Other Servicesby fredtee, Dec. 30, 2012
Tried to obtain cash from ATM in TDBank, Merrimack. ATM gave me a receipt, but no cash.
Clerk in bank said, this was a problem with their ATM machine...had happened before.
So now I am charged with a withdrawal without getting the cash. The ATM machine should have been taken out of service the first time this happened. LOUSY SERVICE
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Merrimack Branch at Merrimack, NH
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Business Man
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by Businessman, Dec. 26, 2012
Horrible place. Very nice until they get you into signing up for an account. They make promises they cannot keep!!! Rude staff also.. Very disappointed
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Boca Raton-Mission Bay Plazabranch at Boca Raton, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Other Servicesby Businessman, Dec. 26, 2012
Horrible place. Very nice until they get you into signing up for an account. They make promises they cannot keep!!! Rude staff also.. Very disappointed
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Boca Raton-Mission Bay Plazabranch at Boca Raton, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Orleans Branch
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by tearwatertea, Dec. 24, 2012
My family has done business with this bank since the 1950's; yet they treat me very badly. There are a variety of things they have said and done that i don't want to mention here. The thing is they are far too nosey and "small town" to do business effectivly.
I'm going to use the Barton branch whenever possible.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Barton Branch at Barton, VT
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby tearwatertea, Dec. 24, 2012
My family has done business with this bank since the 1950's; yet they treat me very badly. There are a variety of things they have said and done that i don't want to mention here. The thing is they are far too nosey and "small town" to do business effectivly.
I'm going to use the Barton branch whenever possible.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Barton Branch at Barton, VT
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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WORST BANK
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by zeole, Dec. 14, 2012
Stay away from this bank!!!!!! To bad they dont have a zero button!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Dalton Branch at Dalton, MA
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby zeole, Dec. 14, 2012
Stay away from this bank!!!!!! To bad they dont have a zero button!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Dalton Branch at Dalton, MA
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Horrible customer service
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by LMTJamie, Dec. 13, 2012
i went in to the bank at the kittery location for a deposit from my store, and i was appauled at how the teller spoke to me. she told me that a piece of jewelry i was wearing was gottie. i totally understand that everyne has their own opinions but she did not need to repetitivly tell me that somethin i was wearing was ugly and elaborate at how she does not know how any one would wear some thing like it...
i WILL NOT use this bank in the future for my own banking, but i am obligated to use it for work deposits. VERY UNHAPPY. . .
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Kittery Branch at Kittery, ME
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LMTJamie, Dec. 13, 2012
i went in to the bank at the kittery location for a deposit from my store, and i was appauled at how the teller spoke to me. she told me that a piece of jewelry i was wearing was gottie. i totally understand that everyne has their own opinions but she did not need to repetitivly tell me that somethin i was wearing was ugly and elaborate at how she does not know how any one would wear some thing like it...
i WILL NOT use this bank in the future for my own banking, but i am obligated to use it for work deposits. VERY UNHAPPY. . .
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Kittery Branch at Kittery, ME
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HORRIBLE Customer Service
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by betterluck12, Dec. 07, 2012
Absolutely awful. We have been banking with TD Bank in Brevard, NC for almost 4-month now. Customer service is HORRIBLE. We filed a loan application and had to call them 3 times to find out the status. They take no pride in providing quality banking service to their customers. Two of the managers at the Brevard branch are never there and impossible to get ahold of. Left multiple message with no response. We are closing our account. Do not waste your time.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Brevard Branch at Brevard, NC
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby betterluck12, Dec. 07, 2012
Absolutely awful. We have been banking with TD Bank in Brevard, NC for almost 4-month now. Customer service is HORRIBLE. We filed a loan application and had to call them 3 times to find out the status. They take no pride in providing quality banking service to their customers. Two of the managers at the Brevard branch are never there and impossible to get ahold of. Left multiple message with no response. We are closing our account. Do not waste your time.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Brevard Branch at Brevard, NC
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by therose66 2014-11-12 13:22:41
i have been banking at the brevard location, one day i go to the bank and it is closed. i was never informed of this, and was told that the closet location is in hendersonville. i am very displeased with this due to , i am disabled and don't have reliable transportation. so now if i chose to keep the bank as my bank , i will incur atm fees when i use my atm card at any other bank. this is VERY BAD BUSINESS... AM CLOSING MY ACCOUNT AND RECOMMEND NO ONE TO UTILIZE THIS BANK.....
No! This branch is the worst!
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Other Services
by JRnj, Nov. 23, 2012
I would give the Princeton, NJ store a zero star rating if I could. I normally use the Hillsborough, NJ store, which is really great, however, this store is a bit closer. However... every time I have used the Princeton store I have either been treated rudely by the young tellers, the relief management staff is completely useless, and some of the full-time staff gets it wrong more than not. All in all, this is the worst branch I have ever gone to in the entire TD bank system. I also know that due to poor management oversight, this store has found some of its tellers accessing private client information! Very poooor management!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Princeton Branch at Princeton, NJ
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JRnj, Nov. 23, 2012
I would give the Princeton, NJ store a zero star rating if I could. I normally use the Hillsborough, NJ store, which is really great, however, this store is a bit closer. However... every time I have used the Princeton store I have either been treated rudely by the young tellers, the relief management staff is completely useless, and some of the full-time staff gets it wrong more than not. All in all, this is the worst branch I have ever gone to in the entire TD bank system. I also know that due to poor management oversight, this store has found some of its tellers accessing private client information! Very poooor management!
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Princeton Branch at Princeton, NJ
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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WORST BRANCH
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mya2012, Nov. 23, 2012
I HATE HATE HATE this branch. Tellers are very slow, very rude, and never prepared. Even when I call ahead solely for a quicker visit, it does nothing. They NEVER want to pull money from the vault, and leave me standing there while their machines count out tens of thousands of dollars like I have no where else to be.. The line is ALWAYS long and they take FOREVER to do the simplest of tasks. There is nothing good about this location besides the ONE teller that is polite to me, Lisette. Irene is very rude and should NOT answer phones. I am always put on hold for such long periods of times and sometimes even forgotten and left hanging on the line for close to 30 minutes before I realize they aren't returning to the call. I cannot stress enough how much I hate this location, it's a sin that it is right down the road from me.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Pennsauken Branch at Merchantville, NJ
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mya2012, Nov. 23, 2012
I HATE HATE HATE this branch. Tellers are very slow, very rude, and never prepared. Even when I call ahead solely for a quicker visit, it does nothing. They NEVER want to pull money from the vault, and leave me standing there while their machines count out tens of thousands of dollars like I have no where else to be.. The line is ALWAYS long and they take FOREVER to do the simplest of tasks. There is nothing good about this location besides the ONE teller that is polite to me, Lisette. Irene is very rude and should NOT answer phones. I am always put on hold for such long periods of times and sometimes even forgotten and left hanging on the line for close to 30 minutes before I realize they aren't returning to the call. I cannot stress enough how much I hate this location, it's a sin that it is right down the road from me.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Pennsauken Branch at Merchantville, NJ
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