TD Bank, Review

TD Bank Delray Beach, Fl
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by Tchergran, Aug. 03, 2010

This is the best bank I have ever used. I was with them when they were Commerce Bank in New Jersey and I was thrilled that they came to Florida after I moved there. Their hours are terrific. I love the fact that they are open Sundays. All the employees have been polite and helpful and I would recommend this bank to all.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
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HORRIBLE BANK
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by jillmak, Jul. 23, 2010

I do not trust TD with my money.  Not one person could clearly explain the policies to me.  No one told me that checks are held for up to 10 days when you first open an account.  I called to speak with someone about a check being held.  They called up the bank the check was from and told me the check was clear.   I looked online and the check was clear, but two days later they took it back and charged me overdraft fees.  No one could explain why.  In fact I had more than one TD employee tell me "I just don't understand your account at all".  If you can't understand it, I can't understand it. I left!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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THE WORST BANK I HAVE EVER DEALT WITH!
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by the here and now, Jul. 15, 2010

The customer service is the worst. They don’t listen to you, they constantly talk over you, and in the slim change they do fix your problem, your right back on the phone with them the next week with the same issue (or if you’re lucky a different issue). The way they claim to do business is completely false to the way the really conduct it. Half the time they state that they notified you on their ever changing policies and you never really got the info. And the other half of the time they hound you with calls from random 800 numbers and never leave a message or provided you with any new information when you do answer. Or if you call back, no one knows who or why they called you at all. Over and over again this bank has showed me their lack of commitment to not only the things they claim they are but most importantly the satisfaction of their customers. They should try to focus on the real issues instead of the glitz and glamour of advertizing and the short comings of answering a phone on the 3rd ring. This company is a number one example of a big business that doesn’t really care about you, just the money you give them! My recommendation is if you see the name TD BANK, run the other way.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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awesome banking
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by benskiswell, Jun. 06, 2010

 A great mix of fresh intelligent minds working together to provide the best possible customer service! To my favorites..lisa,jaymes,danielle,lindsey and my personal fav. Monica!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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mary
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by mary, May. 19, 2010

You can't find a more friendly, customer oriented bank.  Tellers and customer help reps are top notch and are always looking to make your experience a better one.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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time
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by roger, Apr. 19, 2010

could not find time of when the bank open and closed

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
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Customer Service Representative
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by maria Acuna, Feb. 21, 2010

Beautiful bank, clean very attentive tellers, loan rep, informative friendly professional. people oriented I would definetly recomend TD bank to friends and family.Beatriz Comesanas was extremely helpful so easy to talk to explain and answered all question she is an asset to your bank.  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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