TD Bank, Review

TD Bank, Review

Average rating stars based on 397 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
119
4 star:
12
3 star:
12
2 star:
15
1 star:
239
< Previous Page | Next Page >     Page 15 of 20
Home Owner
 4star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by Jack007, Apr. 20, 2012

Whenever I need to utilize staff assistance they have always been courteous and helpful.  Sometimes the answer to my questions is not known immediately, but the person has always found out the answer and gotten back to me.  I also far prefer doing business with TD Bank because of uniformly good to excellent service at any bank in any state where TD has branches.  I've been with other banks.  For the most part other staff people are helpful, but the bank could care less about my account.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Gorham Branch at Gorham, ME
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

worst service ever
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by doro, Apr. 19, 2012

I am extremely disappointed by the lack of service and professionalism by the store manager. I know other TD branches with great service but this one is a nightmare. I have been waiting for days for a call back.....

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 53rd & 3rd Branch at New York, NY
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Manager need training
 1star Overall Rating
 3star Interest Rate and Cost
 3star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by me10, Apr. 18, 2012

Td need to train managers in customer service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bayonne Store Branch at Bayonne, NJ
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

sad bank. sad day.
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by lefttdtoday, Apr. 18, 2012

closed my account. no way can you treat people like they do long term and survive. reap what you sow. they are done.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tuckerton Branch at Tuckerton, NJ
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

WORST BANK EVER
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by cayenn12, Mar. 28, 2012

TD Bank in Norwood is an absolute nightmare. I made a substantial deposit a while back and it never posted to my account. I went back and had to show them the carbon copy and after reviewing the security tapes they posted my money to my account. TOTALLY BIZARRE FOR 2011. Every time I go to this bank there is a problem with something. I find the tellers to be antagonistic and unhelpful. If you are looking to be totally frustrated I suggest you use TD BANK in Norwood. As much as I hate the fees at BOA I must say they are a far better operation with a much friendlier staff.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Norwood Branch at Norwood, NJ
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Optmom 2015-12-11 20:03:06
I am going again tomorrow for gift cards. The last 2 times I did this it was a big problem. Tried to tell me there was a limit and when that did not work told me I should come back during the week, which is not possible for me. My company has 2 accounts with TD Bank. They finally had me give them the list and said they could be picked up on Monday. Received a call 45 minutes later that they were ready and I must come right away to get them. Well, they were ready but instead of being in the boxes, they gave me empty boxes, the card holders all rubber banded together, no amts. on them and the gift cards were rubber banded with a post-it note between the different denominations. I then had to spend several hours putting everything together and calling to verify the amount on each card since many of the post-it notes had fallen off.
If this happens again tomorrow, accounts will be closed and moved to a bank that has some decent customer service.
Home/business owner
 5star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by copper111, Mar. 20, 2012

opened up new accounts without any problems the staff at the branch are top notch. Any questions i asked got answered promply and accuratel excelant place to do banking with

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, New Canaan Branch at New Canaan, CT
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Downhill Fast!!!
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by billrandle, Mar. 16, 2012

When TD Bank first bought Commerce Bank the outstanding customer service and reasonable fees continued, but it wasn't long before things changed. While Commerce Bank never let more than 3 people stand in a teller line, it's not uncommon to walk into the 42nd Street branch of TD Bank these days and be the 15th person in line. Meanwhile, there are employees standing or walking around apparently oblivious. I've even seen this on Friday at the end of a pay period, when customers are cashing and depositing payroll checks.

TD Bank is absolutely not "America's Most Convenient Bank" anymore. Times have changed and their customer service has gone down the toilet!! Their competitive edge has disappeared.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 42nd And 9th Branch at New York, NY
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Satisfied customer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
by returningcustomer, Mar. 14, 2012

I have banked with TD banks and used the different locations on many occasions. I found the staff at the Conshohocken branch extremely helpful. They helped me with my existing business and also advised me of additional ways I could make more money. I always speak highly of TD Bank

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Conshohocken Branch at Conshohocken, PA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

lost my money
 2star Overall Rating
by jjjjjjj, Mar. 14, 2012

I have never had problems with TD before, the other day i deposited $600 and the next day I went to make a purchase, my card was denied. I called them several times before I could get someone w=on the phone who could speak clear english. Then they left me on hold for an hour and never came back. Called back and the same guy answered and the same thing happened. It has now been over 48 hours and I am still having trouble trying to communicate with the bank and STILL don't have my money!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Boylston Street Branch at Boston, MA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

BEST BANK EVER!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jcarter21988, Mar. 13, 2012

Great bank! Great service! Great staff! The people who are complaining are the people who got declined because of poor credit (it doesn't matter what's in your account currently, it matters what your credit score is) and the people who get charged overdraft fees because THEY overdrafted their accounts. You are able to opt out of overdraft at anypoint in time, and not only that you can opt out when you create the account. The option to opt out of overdraft is always made EXPLICITLY clear by the highly trained customer service staff. Don't be fooled by these reviews, as they are written by people who cannot manage their own personal finances and people who have poor credit.

Thanks!
EXTREMELY HAPPY CUSTOMER

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tenafly Branch at Tenafly, NJ
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

they suck
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by disappointed2, Mar. 08, 2012

I am a client of theirs in canada where the service is great.  went to open up an account on kirkman rd in orlando and I've been working on it now for 3 days.  it is open but they cant find it nor can I access it.  I have call 17x today and no one has answered the phone If I wasnt a TD customer with good service up here I would tell them to go F**K them selves

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Kirkman Road Branch at Orlando, FL
7 of 10 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

bye bye td you lost another one
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by awiel, Mar. 07, 2012

applied for a heloc took 1 month to say not approved they said im self employed, but sent w2 and tax returns credit 800 never late 25 yrs on anything, have substantial amt of cash at td they didnt care no one would listen, already done deal at another lender they laughed at td ,noone really knows whats going on i have to say i think this stock should be shorted, because even though open 7 days so is the internet and people with excellent credit and loads of cash will leave just like me

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Indialantic Branch at Indialantic, FL
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mase
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Mase8001, Mar. 06, 2012

Needed to open account, sounds good right?  A new nice bank that's open 7 days a week, wrong don't be deceived.  Got there on 9:00am and waited for twenty mins.  No one even acknowledge me, headed to chase bank :)

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 2495 Ne 8th Street, Homestead, Fl Store Branch at Homestead, FL
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mase
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Mase8001, Mar. 06, 2012

Needed to open account, sounds good right?  A new nice bank that's open 7 days a week, wrong don't be deceived.  Got there on 9:00am and waited for twenty mins.  No one even acknowledge me, headed to chase bank :)

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 2495 Ne 8th Street, Homestead, Fl Store Branch at Homestead, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Margate Fl Branch
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by SickOfLazyStaff, Mar. 05, 2012

Had a business and personal account here - already closed the personal account for holding CASH deposits. Over the past 6 months teller service has gone way downhill. Walked out today after waiting over 10 minutes while teller was on the phone. Call me crazy, but when 3 customer service reps are doing nothing, the one teller should be helping the customers standing in front of her. Closing business account soon.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Margate Store Branch at Pompano Beach, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Decent Service
 3star Overall Rating
 3star Interest Rate and Cost
 3star Office Environment & Staff
 4star Waiting Time
 3star Other Services
by lonedancer67, Feb. 24, 2012

TD Bank replaced Riverside Bank in Titusville. I don't really expect much from any bank except that they are available to cash checks, accept deposits, and provide courteous professional service.  TD Bank in Titusville meets those requirements.  Also, TD Bank is open on Saturdays and Sundays, which is great for me.   

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Titusville Branch at Titusville, FL
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

customer service
 1star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by gochipmunk, Feb. 17, 2012

applied for a loan of 29k had 45k in my account they wanted 9.5% and were paying less than 1% on my savings.I closed my account and the day after it was closed they applied a $50 fee and then a late fee and interest and then turned it over to a collection agency .Moved my money to wells fargo and have been treated like a KING!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Edgewater Branch at Edgewater, FL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Owner
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by nanana, Feb. 02, 2012

People are WONDERFUL!!!!  THE SERVICE IS GREAT.  I came from Wachovia.  If you have problems with TD go stand in Wachovia for 3o minutes.  You will turn and go running back to TD.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Chapin Branch at Chapin, SC
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

WORST BANK EVER!!!!
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by MadCustomer, Feb. 01, 2012

TD Bank is the Worst Bank ever!!!!!!! They've charged me 13 overdraft fees in one week!!!!!! Their new software is design to hold most transactions in the system for days as pending, so you are not aware of your actual balance, then automatically post the larger transaction first to cause your account to go overdraw!  The new system is not fair - STAY AWAY FROM THEM.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, West Palm Beach/Okeechobee Branch at West Palm Beach, FL
7 of 10 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Disgusting Attitude
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by link486, Feb. 01, 2012

I had a very awful experience yesterday at the TD Bank on 49th and Madison Ave in New York.  I needed to notarize a few of my signatures on these paperwork for the NC courts to become admin of my mother's estate.  As if dealing with my mother's death and her absence of will isn't hard enough already, the clerk at your bank was refused to notarize my signature because she "didn't understand the forms".  After showing her all of my documentations as well as the NC State court's official approval of my application, she still refused.  Your clerk's unsympathetic attitude was a grotesque experience.  You can be sure that TD bank will never be in my considerations and I will continue to spread the word on your disgusting attitude.

* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 49th And Madison Branch at New York, NY
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

< Previous Page | Next Page >     Page 15 of 20

Banks Nearby

Brookline Bank, GLOUCESTER BRANCH (0.0 miles)
Full Service Brick and Mortar Office
207 Main St
Gloucester, MA 01930
Santander Bank, N.A., GLOUCESTER BRANCH (0.1 miles)
Full Service Brick and Mortar Office
102 Rogers St
Gloucester, MA 01930
Citizens Bank, GLOUCESTER, MAIN STREET BRANCH (0.1 miles)
Full Service Brick and Mortar Office
147 Main St
Gloucester, MA 01930
JPMorgan Chase Bank, GLOUCESTER BRANCH (0.1 miles)
Full Service Brick and Mortar Office
233 Main St
Gloucester, MA 01930
BankGloucester (0.1 miles)
Full Service Brick and Mortar Office
160 Main St
Gloucester, MA 01930

More