Home > Massachusetts Banks > Gloucester Banks > TD Bank Gloucester > TD Bank, GLOUCESTER-HARBOR LOOP BRANCH > Review
TD Bank, Review
TD Bank, Review
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AwesomeCustomerService
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by iLovedaASM, Jun. 08, 2013
I love this bank! Everyone is so nice and always takes care of my needs. They are reliable and knowlegable. The tellers always great me with a smile and know my name. The management are friendly and they always make time to answer any questions I have. I deal mostly with the ASM and she is always looking out for me. She know I was looking into business accounts and called me when a really great account was available. Later that same day I was in her office signing up! I love that she took the time to remember that I was looking into a business account and call me to tell me about it. I am so happy she did as I lov heaving all my business transactions in one place. I will continue to stay with this bank and the customer service is amazing!
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby iLovedaASM, Jun. 08, 2013
I love this bank! Everyone is so nice and always takes care of my needs. They are reliable and knowlegable. The tellers always great me with a smile and know my name. The management are friendly and they always make time to answer any questions I have. I deal mostly with the ASM and she is always looking out for me. She know I was looking into business accounts and called me when a really great account was available. Later that same day I was in her office signing up! I love that she took the time to remember that I was looking into a business account and call me to tell me about it. I am so happy she did as I lov heaving all my business transactions in one place. I will continue to stay with this bank and the customer service is amazing!
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ASM U SUCK
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by UnhappyWithU, Jun. 08, 2013
The ASM is so stuck up! She acted like she just could not give me any of her time, avoided making eye contact with me and never said a work to me as she walked by. Avoid the Lincoln branch as the rest of the workers follow right behind the ASM!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Lincoln Branch at Lincoln, ME
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby UnhappyWithU, Jun. 08, 2013
The ASM is so stuck up! She acted like she just could not give me any of her time, avoided making eye contact with me and never said a work to me as she walked by. Avoid the Lincoln branch as the rest of the workers follow right behind the ASM!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Lincoln Branch at Lincoln, ME
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by iLovedaASM 2013-06-08 10:48:33
I have no idea what you are talking about. I love the ASM! She is friendly, kind, smart, and helpful. She always makes time for customers and has a smile on her face. Also the rest of the employees are fedulous! The customer service is great. They alway say hi to me and all know my name. I feel valued and have never felt like any of them are stuck up! I have no idea what you are talking about as I love this branch and have had nothing but good experiences. I ESPECIALY LOVE THE ASM!!!!!!!!
by nadeaua75 2013-06-08 13:12:24
The ASM is friendly, kind, experienced, and thoughtful! I enjoy every experience I have with the ASM!
Friendly, prompt service has always been my experience @ this branch
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by misha, May. 27, 2013
I've always found the staff to be friendly & helpful. Not one negative experience. A pleasure to work with.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Augusta Branch at Augusta, ME
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby misha, May. 27, 2013
I've always found the staff to be friendly & helpful. Not one negative experience. A pleasure to work with.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Augusta Branch at Augusta, ME
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LOVE TD BANK
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by IBELIEVE333, May. 26, 2013
I HAVE BEEN A CUSTOMER FROM THE COMMERCE BANK DAYS. WHEN TD TOOK OVER I WAS WORRIED THE BANK WOULD CHANGE AND LOSE BENEFITS I LOVED SUCH AS GREAT HOURS ETC. BUT, THAT DIDN'T HAPPEN, AND ACTUALLY THINGS GOT EVEN BETTER.
THE ONLINE BANKING IS GREAT TOO. LOVE THIS BANK! LOCATIONS EVERYWHERE, GREAT HOURS, VERY ACCOMDATING. THANK YOU!
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Rockaway Branch at Dover, NJ
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby IBELIEVE333, May. 26, 2013
I HAVE BEEN A CUSTOMER FROM THE COMMERCE BANK DAYS. WHEN TD TOOK OVER I WAS WORRIED THE BANK WOULD CHANGE AND LOSE BENEFITS I LOVED SUCH AS GREAT HOURS ETC. BUT, THAT DIDN'T HAPPEN, AND ACTUALLY THINGS GOT EVEN BETTER.
THE ONLINE BANKING IS GREAT TOO. LOVE THIS BANK! LOCATIONS EVERYWHERE, GREAT HOURS, VERY ACCOMDATING. THANK YOU!
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Rockaway Branch at Dover, NJ
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President of my own Company
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by jimronalds, May. 23, 2013
Horrible service. Manager Maria was rude, ignores calls, and is discriminating. My business partner closed his accounts, luckily I was with him and saved myself from opening a few investment property accounts, once I saw the attitude of this lady. I observed that there is non educated management at this bank and branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Homestead Branch at Homestead, FL
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jimronalds, May. 23, 2013
Horrible service. Manager Maria was rude, ignores calls, and is discriminating. My business partner closed his accounts, luckily I was with him and saved myself from opening a few investment property accounts, once I saw the attitude of this lady. I observed that there is non educated management at this bank and branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Homestead Branch at Homestead, FL
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by Delete 2013-05-30 09:42:32
xdeyiI'm from the Bronx and I happen to stop by, I feel you were having a bad hair day and it seem that you are the one discrinmnating. I went there and I was treated with courtesy. I had a similar incident at a Chase bank in the Bronx but we have to remember ,when we trip over a stone ,get up wipe your knees and keep it moving. Everyone needs a jobs. We all work with Patients,Customers,Clients etc. She was discriminating because her name was Maria???????? Lighten up !
President of my own Company
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by jimronalds, May. 23, 2013
Horrible service. Manager Maria was rude, ignores calls, and is discriminating. My business partner closed his accounts, luckily I was with him and saved myself from opening a few investment property accounts, once I saw the attitude of this lady. I observed that there is non educated management at this bank and branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Homestead Branch at Homestead, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jimronalds, May. 23, 2013
Horrible service. Manager Maria was rude, ignores calls, and is discriminating. My business partner closed his accounts, luckily I was with him and saved myself from opening a few investment property accounts, once I saw the attitude of this lady. I observed that there is non educated management at this bank and branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Homestead Branch at Homestead, FL
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by phowlet 2013-06-06 10:00:05
I have been with the bank since this branch opened and Lisa was the manager. She asked me to open my business accounts at this branch. After she left the service went downhill. The tellers have become rude as well as the officers. I agree with the other customer relating to Maria. I have also found her to be very rude and condescending.
MS
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by Doone, May. 22, 2013
I know the tellers by name. They greet me when I walk in the door. They work hard and are good people.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bay Street Branch at Manchester, NH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Doone, May. 22, 2013
I know the tellers by name. They greet me when I walk in the door. They work hard and are good people.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bay Street Branch at Manchester, NH
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Worst branch ever
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by mistreated, May. 22, 2013
I would give this bank 0 stars if possible.
If there is anything about your life that can be gossiped about you wouldn't want to use this bank.
We intially were treated well here, but when family relations became strained the bank no longer cooperated with us. Gossip about us affected how we were able to do our banking business. Totally a law suit waiting to happen.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Barton Branch at Barton, VT
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Overall Rating Office Environment & Staff Other Servicesby mistreated, May. 22, 2013
I would give this bank 0 stars if possible.
If there is anything about your life that can be gossiped about you wouldn't want to use this bank.
We intially were treated well here, but when family relations became strained the bank no longer cooperated with us. Gossip about us affected how we were able to do our banking business. Totally a law suit waiting to happen.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Barton Branch at Barton, VT
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Gerad wood
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by Gerad, May. 16, 2013
worst branch all you find is old ladies in this branch talking with each other
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, West Clinton Branch at Clinton, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Gerad, May. 16, 2013
worst branch all you find is old ladies in this branch talking with each other
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, West Clinton Branch at Clinton, NJ
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by mistreated 2013-05-22 15:25:31
Yes, and gossiping about you often times (even the Tellers!
WOW Great Service
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by mburns95, May. 13, 2013
Wow I was very impressed with this bank and how they treat the customers, you walk in and you just feel like you have known them for years. Good job ladies.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Thomaston Branch at Thomaston, ME
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mburns95, May. 13, 2013
Wow I was very impressed with this bank and how they treat the customers, you walk in and you just feel like you have known them for years. Good job ladies.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Thomaston Branch at Thomaston, ME
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slow responce
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by Jrexach, May. 06, 2013
I totally agree this branch is slow and unresponsive.
I opened an account and they made a mistake and recorded my social security number off by one digit.
I presented the proper documentation and I am still waiting for them to correct it
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Pelham Parkway Branch at Bronx, NY
0 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jrexach, May. 06, 2013
I totally agree this branch is slow and unresponsive.
I opened an account and they made a mistake and recorded my social security number off by one digit.
I presented the proper documentation and I am still waiting for them to correct it
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Pelham Parkway Branch at Bronx, NY
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Worst Branch ever
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by needham123, May. 03, 2013
This branch is very unprofessional. I am all for diversity in the work force but there is a huge cultural barrier here, to the point where it is uncomfortable to interact with. I have seen the manager being very abusive to her employees. she talks about race and booty calls. This store is a law suit waiting to happen.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby needham123, May. 03, 2013
This branch is very unprofessional. I am all for diversity in the work force but there is a huge cultural barrier here, to the point where it is uncomfortable to interact with. I have seen the manager being very abusive to her employees. she talks about race and booty calls. This store is a law suit waiting to happen.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
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Lack of Professionalism and Respect!
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by suhey23, May. 01, 2013
The cashiers do not know how to respect a man who deposits large sums of money who is married. I don't know if the single cashiers are money hungry or what?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 49th And Madison Branch at New York, NY
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby suhey23, May. 01, 2013
The cashiers do not know how to respect a man who deposits large sums of money who is married. I don't know if the single cashiers are money hungry or what?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 49th And Madison Branch at New York, NY
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by bobbanker 2013-07-24 16:37:57
you earn respect. you dont earn it waving around a fat wallet.
TD Bank, Bluffton Hwy 278, Bluffton, SC
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by johnnyk, Apr. 13, 2013
I saw mixed reviews on TD Bank and I think it's an injustice to the individual employees that all of their sites are rolled into a TD Bank review and rating.
In particular, the TD employees at the Bluffton, SC get 5 star ratings from my wife & me!!! They have been superb in all customer satisfaction dimensions and we highly recommend doing business with them if you live in the area.
We only started doing business with them about 3 months ago in conjunction with purchasing a home in the vicinity and have had interactions with six of their personnel and every one has been excellent!!
The only general deficiency we have noted is that TD Bank's enterprise-wide software applications could be more state of the art
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bluffton Hwy 278 Branch at Bluffton, SC
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby johnnyk, Apr. 13, 2013
I saw mixed reviews on TD Bank and I think it's an injustice to the individual employees that all of their sites are rolled into a TD Bank review and rating.
In particular, the TD employees at the Bluffton, SC get 5 star ratings from my wife & me!!! They have been superb in all customer satisfaction dimensions and we highly recommend doing business with them if you live in the area.
We only started doing business with them about 3 months ago in conjunction with purchasing a home in the vicinity and have had interactions with six of their personnel and every one has been excellent!!
The only general deficiency we have noted is that TD Bank's enterprise-wide software applications could be more state of the art
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bluffton Hwy 278 Branch at Bluffton, SC
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Great Bank
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by Customer2222, Apr. 12, 2013
I opened my account here as i moved to the area. The staff was amazing. They seemed to look at me as a personan dnot a number. They were able to print my debit card instantlywhich was soo cool. They are also open longer hours than all the other banks. The manager even came over and introduced herself while i was waiting for my deposit slip.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Putney Road Branch at Brattleboro, VT
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Customer2222, Apr. 12, 2013
I opened my account here as i moved to the area. The staff was amazing. They seemed to look at me as a personan dnot a number. They were able to print my debit card instantlywhich was soo cool. They are also open longer hours than all the other banks. The manager even came over and introduced herself while i was waiting for my deposit slip.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Putney Road Branch at Brattleboro, VT
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Fabulous service!
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by Lmelloteta, Apr. 10, 2013
I have been banking at this branch since it opened and have found the service to quick and professional. They go out of their way to meet the needs of their account holders.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Westhampton Beach Branch at Westhampton Beach, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Lmelloteta, Apr. 10, 2013
I have been banking at this branch since it opened and have found the service to quick and professional. They go out of their way to meet the needs of their account holders.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Westhampton Beach Branch at Westhampton Beach, NY
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by happyinriverhead 2014-07-24 08:54:16
OMG this is banking at its best. Why cant other financial institutions follow their lead? Only one problem for me, I live in Riverhead and there is no TD bank to be found at that location. Could it be the other banks are afraid? I think so. Thank you TD bank!
The worst customer service a bank can have, they belong in farms there all animals
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by Justin, Apr. 05, 2013
I thought when you go to a bank people are suppose to act in a professional manner, there all rude, they have horrible customer service
They should just close this branch down. By far Howard beach has normal respective king human beings. Maybe management should have some kind of meeting in this place or change employees they are by far the worst
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Ozone Park Branch at Ozone Park, NY
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Justin, Apr. 05, 2013
I thought when you go to a bank people are suppose to act in a professional manner, there all rude, they have horrible customer service
They should just close this branch down. By far Howard beach has normal respective king human beings. Maybe management should have some kind of meeting in this place or change employees they are by far the worst
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Ozone Park Branch at Ozone Park, NY
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Mr
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by rrichter, Apr. 05, 2013
The customer service at this branch is dismal. I have my personal AND checking accounts with this bank and still get "Cold" service when I go into the branch for any reason. The tellers are fine...all who sit behind a desk are not.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, East Brunswick/Ryders Lane Branch at East Brunswick, NJ
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rrichter, Apr. 05, 2013
The customer service at this branch is dismal. I have my personal AND checking accounts with this bank and still get "Cold" service when I go into the branch for any reason. The tellers are fine...all who sit behind a desk are not.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, East Brunswick/Ryders Lane Branch at East Brunswick, NJ
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Love it here!
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by VickersRV, Apr. 04, 2013
I do love this bank do to the fact that everyone here rocks. There personable and friendly also helpful when I needed to open another account for my business. It's great that Sonya, Dixie & the Hispanic chick in the drive thru with glasses which I can't remember her name are the best.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, New Smyrna Branch at New Smyrna Beach, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby VickersRV, Apr. 04, 2013
I do love this bank do to the fact that everyone here rocks. There personable and friendly also helpful when I needed to open another account for my business. It's great that Sonya, Dixie & the Hispanic chick in the drive thru with glasses which I can't remember her name are the best.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, New Smyrna Branch at New Smyrna Beach, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Owner
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by wendy123, Apr. 01, 2013
I hate this bank but unfortunately they bought out the previous bank.
I personally dont care if they are open saturday and sundays.
The manager of my branch is down right rude. Everyone at the bank does things differently. One person cashes my checks another says only my husband can cash our checks. Mind you both our names are on the accounts.
Everyone at the bank is clueless and slow as molasses~
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Winter Garden Branch at Winter Garden, FL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby wendy123, Apr. 01, 2013
I hate this bank but unfortunately they bought out the previous bank.
I personally dont care if they are open saturday and sundays.
The manager of my branch is down right rude. Everyone at the bank does things differently. One person cashes my checks another says only my husband can cash our checks. Mind you both our names are on the accounts.
Everyone at the bank is clueless and slow as molasses~
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Winter Garden Branch at Winter Garden, FL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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