TD Bank, Review

TD Bank, Review

Average rating stars based on 397 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
119
4 star:
12
3 star:
12
2 star:
15
1 star:
239

A total of 119 Reviews with 5 Star

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TD Bank Deptford, NJ
 5star Overall Rating
by ExperiencedRN1, Jan. 15, 2016

Every time I walk in the tellers know my name and greet me with a great big smile and ask how I am doing at work and are concerned about me. I enjoy going into this branch and feel that they are like family to me!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Deptford Branch at Deptford, NJ
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Great Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Bentley2868, Nov. 05, 2015

I have read the previous reviews regarding the Acton TD Bank . I am in total shock reading  all the negative reviews regarding this branch . MY experience with this branch is just the complete opposite .  I always get a friendly smile and I get acknowledged by my last name .
Joseph Badenhoff the store manager is very accommodating
I am a long time TD Bank customer going back to the Leader Federal savings Bank over 40 years ago. TD Bank has given me the same personal serviced I received way back when Banks were Bank Customer friendly.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Acton Branch at Acton, MA
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Attorney
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by BigFan, Jul. 26, 2015

throughout my career and practice, and personally, i have had accounts in ten different banks, and this TD branch is by far the best banking experience i have ever had...simply put, the staff, including the platform and tellers, all guided by Janet Franklin, are wonderful...they are pleasant, knowledgeable and always helpful...i would never bank anywhere else

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Ridgefield Park Branch at Ridgefield Park, NJ
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Daniel Vindheim - Excellent Employee
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Taquoshi, May. 25, 2015

In 2008, my mother passed away and we ended up opening an estate account with TD North Bank in Westport. It wasn't super smooth sailing, but the staff was helpful and when the estate checks arrived after a month long wait with a $36.00 bill, they moved quickly to resolve the issue.  After a year or so we closed out the estate, life went on.  I wasn't terribly fond of TD, it was an okay bank.  

However, in 2012, we were informed that our parents were awarded some money from a major class action settlement (long, involved story) and for some reason the checks could only be made out in our parents' names (even longer, more involved story). On the advice of an estate lawyer, I returned to TD North in 2014, which had changed its name and location during the intervening years to reopen the estate account. I arrived at the Westport office armed with death certificates, obituaries, copies of probate papers, notarized affidavits, copies of the wills, and the voluminous correspondence between the class action attorneys and me.

Mr. Daniel Vindheim, the store supervisor, greeted me the moment I walked in, asked how he could help, and escorted me to his desk.  He listened patiently as I handed over document after document about the issue. At the end of my explanation, he calmly said, "Okay, so we're reopening your mother's estate account to accept the settlement payments. Let me get the original documents and they we will be all set." Forty-five minutes later, I had the account set up and ready to go.   Six months later, the class action suit checks came and I went to the bank to close the account. Daniel gave me a big smile when I arrived and said that normally, he was concerned when accounts were closed, but this time, he was happy for us.

I now have a small account at the Westport branch, and also used their investment services. Also just a quick shout out to Joseph Coverson for handling that currency exchange and the set up of the maintenance account for me.

When I go to the Westport office, I drive past at least one other branch, but I will continue to patronize the Westport office and encourage others to do so, also.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Westport/Downtown Office Branch at Westport, CT
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TD Bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by midatlanticcpl, Dec. 13, 2014

Great Bank!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Wilmington Branch at Wilmington, DE
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Matthew
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 5star Other Services
by Matty, Dec. 10, 2014

Always receive a smile when I come in :)

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Great Service and lots of smiles
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TDJACK, Nov. 20, 2014

I have account at TD Ameritrade and TD Bank.  The staff in
Yarmouth are very helpful when I need to fax data to TD Ameritrade in NE.  Since I have several trust accounts that
have TD Ameritrade as their brokerage I might have to send
three or four faxes a year and TD BANK YARMOUTH are always helpful.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Yarmouth Branch at Yarmouth, ME
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Td bank Westbrook service by Matt Russo
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Flyfishing18, Sep. 10, 2014

Matt Russo went out of his way to help me with my debit card issue at the TD Bank in Westbrook. I had been into the bank twice and the issue had still not been fixed. Matt took the time and made a phone call so that I could make the purchases necessary for my business.  The girls on the teller line are fantastic, they get me in and out quick.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Westbrook Branch at Westbrook, ME
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by tsd1 2014-10-09 14:17:32
Still waiting on a check from my daughter's estate.  Made three trips to the bank.  First, the bank lost my daughter's certificate of death.  Then, I went back with a new copy and they said the check would be ready soon.  Then, they said they would mail the check.  Five days later, still no check.  I spoke with Reem and Jamal.

Just want the check they promised me.
by Fedupagain 2014-10-09 18:26:55
I find it hysterical that they claim to be like other banks.  I met with Jeff the Faniuel Hall branch Mgr.  Lacks professionalism is several key areas.  Had amajor problem with fees and as soon as I mentioned the problem couldn't be less interested.  Kept looking at the computer screen even after he closed my account.  When I left I knew he was going to do nothing.  He is SO unprofessional that when I called back he picked me up on speaker phone.  I ACTUALLY had to call him out on it and get him to take me off.  That is RIDICULOUS.  So much for privacy in banking.  He was so new he didnt even have business cards.  I am literally standing there as he is crossing out name and putting his in.
Excellent Customer Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by guest12, Aug. 18, 2014

Great Customer Service.
for me over the phone, since I live
in another state.
Friendly representatives on the phone
and very helpful all in all.
I would recommend this bank to my friends
and family.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Newark, De Branch at Newark, DE
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No Issues
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by kepper2020, Jul. 27, 2014

Never had an issue at all.  Fast service, friendly people.  
Love the Bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Quakertown Branch at Quakertown, PA
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St. Johnsbury Vermont Main Branch.
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by WaterLilly, Jun. 18, 2014

I love this bank. All the staff are friendly. They are even pet friendly. Yes we are a small town, but we are also business minded but people oriented. he bank is always clean, the staff is helpful and they are always friendly to everyone. My entire family banks here, some even have a different account elsewhere but always maintain an account at this bank. We would not have it any other way!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, St. Johnsbury Branch at Saint Johnsbury, VT
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Sarisfied customer
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by kornb1ind, Jun. 12, 2014

I really like this bank theyre straight to the point. I've never walked in and have to wait more than 5 min. Tellers are friendly and i like their look.  No complains.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
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by Casandra 2014-06-16 17:15:28
First the bank looses my card for my safety deposit box,
then they think I don't even have an account or box there.
Then want me to tell them the name of the person who set up the box. Then they say he isn't there any more.They asked me everything but my height and weight. Something or everything was not right. I removed my belongings from the box,(even though it wasn't mine but I had the key!) They then offer me 2 years free if I return. Then send me a late fee notice.
TD Bank and customers
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by rinockjul, Apr. 28, 2014

I have been with them since they were carolina first- it has been 10 years- I never have issues- Any bank runs a shadow line of credit, that causes them to charge overdraft fees- its inevitable- how about not getting your account so low that you mis calculate- and the other thing is this- by your comments earlier they can sue you under the UCC- for many reason be careful of writing a bad rating- in my book they are top notch!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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by moon8fan 2014-06-11 03:30:10
You're rediculous. They can't Sue her for writing a review. Ever hear of freedom of speech?  Nothing was said that was threatening or illegal. And TD is not "top notch " . Obviously you work there high up and trying to give better ratings to them. WHY else would you be on here if you didn't have any particular experience to rave about? Or did you get paid a pretty penny to raise the rating?  I do not bank at TD and never did (except when they we're commerce, which I did like), however, I know of 3 different friends with 3 different experiences in which they were nowhere close to being top notch as you say. For those reasons I will never bank there!
by jriz1219 2014-12-11 08:17:46
hahahahahahahahahahaha they can sue u for writing a review!!!! lmao!!! thats comical!!! and to the other person who commented: why even comment or be on this site if u dont bank with TD? because ur 3 friends dont like the bank did u come on here to pick up for them and write bad reviews or something? just curious lolol
Truly conveinent
 5star Overall Rating
 1star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Fishonthehill, Apr. 22, 2014

Use the TD Bank in Forest Hills for Commercial and now private banking. Staff is always prompt to answer questions both in person and on the phone... manager is awesome. Interest rates... Meh... where aren't they! Very personal and wait time rarely more than two minutes!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Forest Hills/Queens Boulevard Branch at Forest Hills, NY
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Excellent for over 10 years
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by adklakefront, Apr. 07, 2014

My experiences over the past 10 years have been excellent. I have a mortgage and two accounts with them. Excellent service and hours. I generally use Warrensburg, NY, Lake George, NY or Bolton Landing, NY branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Warrensburg Branch at Warrensburg, NY
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Great Bank-- very responsive
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by ETET, Mar. 08, 2014

I have found the staff and the overall bank responsiveness to be excellent.  Their hours a great-- even open on Sunday. Their rates are comparable to most other banks, however, their refinance rates beat any other major bank -- especially Bank of American and Citibank.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Wayne Branch at Wayne, PA
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Annapolis Maryland Branch is the BEST!!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by THorn, Feb. 27, 2014

I have been to several TD Bank branches.  I now go to the Annapolis, MD branch only. I can't even begin to tell you about the errors made at other locations.  The only reason I went to those locations is because they were closer to my home.  Both times I was unable to have the errors straightened out at the branches where the errors occurred.  Both times I went into the Annapolis, MD branch and was assisted by Heather  McClintick, the Assistant Manager.  

Heather McClintick is always professional, friendly, and does everything she can do to make corrections - those made at the other branches. She is very helpful and knows the proper procedures to follow.  She has been able to answer any and all questions.  She goes "above and beyond" always.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Seven Corners Branch at Falls Church, VA
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Great teller great person that makes the branch great
 5star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by xjennyx, Feb. 20, 2014

Td bank in midwood Ave j  is one of the best banks in Brooklyn hands down there is a male teller by the name of Anthony there he is always polite and kind goes above and beyond to help all my needs he has grear customer service and i will send all my friends to open an account to go to him and also some of the attitudes of the girl tellers need to be fix but other than that that's my #1 bank I love midwood branch

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Midwood/Avenue J Branch at Brooklyn, NY
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by richi75828 2014-06-23 08:28:24
I to opened an account and was looking for it online since it was linked to my checking when i did not see anything i called the branch and got Anthony and he explained it all to me so i understood easily, they need more like him.
Best Bank I have ever Used
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Difficulttoplease, Jan. 31, 2014

My wife and I have recently bought a home in Princeton and were pleased to find a local branch of TD Bank. After several decades of commercial and personal banking in many cities throughout the country and in even more banks, it was an unexpected and very pleasant surprise to find a TD location in my new home town and to find the staff to be without exception extremely friendly and highly trained professionals, When I have conducted business with a teller or an officer they have been eager to help, to listen carefully and respond in a timely and efficient manner.  The bank culture is an ideal balance of commercial excellence and neighborly congeniality. My congratulations to management and to the all the TD employees who go the extra measure to make life better for their customers.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Princeton Branch at Princeton, NJ
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Wonderful Staff and Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Greenwavemom1, Jan. 24, 2014

The people here are very friendly and call me by name every time I walk through the door.  They have very convenient hours and always go out of their way to help me.  I switched to TD Bank from Bank of America about a year ago, and it was a great decision. I had a lot of drafts and a few direct deposits, but the clerk who opened my account set everything up for me.  They are always smiling, and very helpful.  The manager (Trey) is always willing to help and makes me feel important, even though I don't keep a huge amount of money in the bank.  They know how to treat their customers!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Easley Branch at Easley, SC
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