Home > Florida Banks > Boca Raton Banks > TD Bank Boca Raton > TD Bank, BOCA RATON CLINT MOORE BRANCH > Review
TD Bank, Review
TD Bank, Review
Average rating
based on 397 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 239 Reviews with 1 Star
< Previous Page | Next Page > Page 10 of 12
customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gochipmunk, Feb. 17, 2012
applied for a loan of 29k had 45k in my account they wanted 9.5% and were paying less than 1% on my savings.I closed my account and the day after it was closed they applied a $50 fee and then a late fee and interest and then turned it over to a collection agency .Moved my money to wells fargo and have been treated like a KING!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Edgewater Branch at Edgewater, FL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby gochipmunk, Feb. 17, 2012
applied for a loan of 29k had 45k in my account they wanted 9.5% and were paying less than 1% on my savings.I closed my account and the day after it was closed they applied a $50 fee and then a late fee and interest and then turned it over to a collection agency .Moved my money to wells fargo and have been treated like a KING!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Edgewater Branch at Edgewater, FL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
WORST BANK EVER!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MadCustomer, Feb. 01, 2012
TD Bank is the Worst Bank ever!!!!!!! They've charged me 13 overdraft fees in one week!!!!!! Their new software is design to hold most transactions in the system for days as pending, so you are not aware of your actual balance, then automatically post the larger transaction first to cause your account to go overdraw! The new system is not fair - STAY AWAY FROM THEM.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, West Palm Beach/Okeechobee Branch at West Palm Beach, FL
7 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MadCustomer, Feb. 01, 2012
TD Bank is the Worst Bank ever!!!!!!! They've charged me 13 overdraft fees in one week!!!!!! Their new software is design to hold most transactions in the system for days as pending, so you are not aware of your actual balance, then automatically post the larger transaction first to cause your account to go overdraw! The new system is not fair - STAY AWAY FROM THEM.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, West Palm Beach/Okeechobee Branch at West Palm Beach, FL
7 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Disgusting Attitude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by link486, Feb. 01, 2012
I had a very awful experience yesterday at the TD Bank on 49th and Madison Ave in New York. I needed to notarize a few of my signatures on these paperwork for the NC courts to become admin of my mother's estate. As if dealing with my mother's death and her absence of will isn't hard enough already, the clerk at your bank was refused to notarize my signature because she "didn't understand the forms". After showing her all of my documentations as well as the NC State court's official approval of my application, she still refused. Your clerk's unsympathetic attitude was a grotesque experience. You can be sure that TD bank will never be in my considerations and I will continue to spread the word on your disgusting attitude.
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 49th And Madison Branch at New York, NY
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby link486, Feb. 01, 2012
I had a very awful experience yesterday at the TD Bank on 49th and Madison Ave in New York. I needed to notarize a few of my signatures on these paperwork for the NC courts to become admin of my mother's estate. As if dealing with my mother's death and her absence of will isn't hard enough already, the clerk at your bank was refused to notarize my signature because she "didn't understand the forms". After showing her all of my documentations as well as the NC State court's official approval of my application, she still refused. Your clerk's unsympathetic attitude was a grotesque experience. You can be sure that TD bank will never be in my considerations and I will continue to spread the word on your disgusting attitude.
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 49th And Madison Branch at New York, NY
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Downtown Charleston, SC Manager Rude/Unprofessional
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LaTonyaCharleston, Dec. 09, 2011
I was a longtime Carolina First customer who became a TD Bank customer through the buyout and have not been pleased in the least with the rude treatment I've received at the main downtown Charleston branch on Calhoun Street at East Bay St. I have always dealt with the teller named Jennifer who is very nice, helpful and always friendly and warm. She is a sweetheart. The lady named Caroline is also very nice, always smiling. I had a problem with my account and had a call returned by a lady named Ashley who said that she was the branch manager. I was disrespected, treated very rudely and I feel discriminated against by this woman. She was out of line and unprofessional is not even a strong enough word to describe how she treated me. I have never been so disrespected in all of my life and made to feel like I was a criminal. She wouldn't even let me conversate with her because all she could do was accuse me of being the one who was responsible for my account being overdrawn. I couldn't get through to her to make her see it was not my fault. It was only after I went to the office on Sam Rittenberg Boulevard and spoke to a nice lady named Tiffany that she was able to check and agree with me that I didn't do anything wrong and that the bank had made an error. To this day the manager Ashley at the downtown office has not apologized and will not return my calls. She is very unprofessional and I have told all of my friends do not bank with TD Bank because of her. I will not go back to this location because of her. Thank you.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Charleston Main Branch at Charleston, SC
12 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LaTonyaCharleston, Dec. 09, 2011
I was a longtime Carolina First customer who became a TD Bank customer through the buyout and have not been pleased in the least with the rude treatment I've received at the main downtown Charleston branch on Calhoun Street at East Bay St. I have always dealt with the teller named Jennifer who is very nice, helpful and always friendly and warm. She is a sweetheart. The lady named Caroline is also very nice, always smiling. I had a problem with my account and had a call returned by a lady named Ashley who said that she was the branch manager. I was disrespected, treated very rudely and I feel discriminated against by this woman. She was out of line and unprofessional is not even a strong enough word to describe how she treated me. I have never been so disrespected in all of my life and made to feel like I was a criminal. She wouldn't even let me conversate with her because all she could do was accuse me of being the one who was responsible for my account being overdrawn. I couldn't get through to her to make her see it was not my fault. It was only after I went to the office on Sam Rittenberg Boulevard and spoke to a nice lady named Tiffany that she was able to check and agree with me that I didn't do anything wrong and that the bank had made an error. To this day the manager Ashley at the downtown office has not apologized and will not return my calls. She is very unprofessional and I have told all of my friends do not bank with TD Bank because of her. I will not go back to this location because of her. Thank you.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Charleston Main Branch at Charleston, SC
12 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Extremely upset
Overall Rating
Office Environment & Staff
by aimee7979, Nov. 28, 2011
I have been a customer of Carolina First Bank since 2001. I loved Carolina First and was grandfathered into TD Bank. There have a lot of differences that I do not like, however I do appreciate the hours that they are open. Lastweek my account went into overdraft due to an error on the bamks part, and I called Tara (who is very sweet) to ask what they could do to help me. The Branch Manager, Bill called me back and was very rude and unprofessional. I almost closed my account with TD bank. I am still in question of what to do. He did reverse the funds, but added them right back on. I am going to contact Bill's boss and let them know how horrible of a manager they have. It is bad enough, I will never visit this branch again.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Mayfaire Branch at Wilmington, NC
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby aimee7979, Nov. 28, 2011
I have been a customer of Carolina First Bank since 2001. I loved Carolina First and was grandfathered into TD Bank. There have a lot of differences that I do not like, however I do appreciate the hours that they are open. Lastweek my account went into overdraft due to an error on the bamks part, and I called Tara (who is very sweet) to ask what they could do to help me. The Branch Manager, Bill called me back and was very rude and unprofessional. I almost closed my account with TD bank. I am still in question of what to do. He did reverse the funds, but added them right back on. I am going to contact Bill's boss and let them know how horrible of a manager they have. It is bad enough, I will never visit this branch again.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Mayfaire Branch at Wilmington, NC
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ewwwwtdbank, Nov. 19, 2011
i hate that i cant cash a full check.. "only a hundred sir"... its my money i want it when i want it!!!!!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Pennsauken Branch at Merchantville, NJ
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ewwwwtdbank, Nov. 19, 2011
i hate that i cant cash a full check.. "only a hundred sir"... its my money i want it when i want it!!!!!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Pennsauken Branch at Merchantville, NJ
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
ruined wedding
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dantina, Nov. 19, 2011
My wife and I went into this branch on nov 4th to inform them that we were going to st thomas to get married and would need access to our checking there and several other islands in the carribean. On the day of my wedding they froze our account so we could not rent our car, so were at the mercy of the local cab drivers. We ended up spending twice as much on cab fair than we would have on the rental car. The bank manager must have been sleeping when we set this up. We had to use our credit cards on the cruise ship also because our debit was shut down, embarrassing and expensive to say the least. We are goin there right now to raise hell and remove all our money and put it in a credit union!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Ocean Township Branch at Asbury Park, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dantina, Nov. 19, 2011
My wife and I went into this branch on nov 4th to inform them that we were going to st thomas to get married and would need access to our checking there and several other islands in the carribean. On the day of my wedding they froze our account so we could not rent our car, so were at the mercy of the local cab drivers. We ended up spending twice as much on cab fair than we would have on the rental car. The bank manager must have been sleeping when we set this up. We had to use our credit cards on the cruise ship also because our debit was shut down, embarrassing and expensive to say the least. We are goin there right now to raise hell and remove all our money and put it in a credit union!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Ocean Township Branch at Asbury Park, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Worst customer service ever!!! Stay AWAY!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ExpressAuto, Nov. 18, 2011
I cannot emphasize enough how bad TD Bank's customer service is. They will gladly take your money, however they don't care if your checks are fraudulently cashed or how the money goes out. I have been trying for the past 3 months to file a claim for fraudulent activity, however, nobody seems to know what the other is doing, nor do they care. They do not bother communicating and have a very high employee turnover rate, so it's impossible to deal with the same person every time. I have been a loyal customer for 8 years, but do I get any loyal treatment? NO! I definitely do not recommend dealing with this bank at all! Save yourself the headache and waste of hours/days of your life you will never get back!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Woodbridge/Dumfries Branch at Dumfries, VA
13 of 17 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ExpressAuto, Nov. 18, 2011
I cannot emphasize enough how bad TD Bank's customer service is. They will gladly take your money, however they don't care if your checks are fraudulently cashed or how the money goes out. I have been trying for the past 3 months to file a claim for fraudulent activity, however, nobody seems to know what the other is doing, nor do they care. They do not bother communicating and have a very high employee turnover rate, so it's impossible to deal with the same person every time. I have been a loyal customer for 8 years, but do I get any loyal treatment? NO! I definitely do not recommend dealing with this bank at all! Save yourself the headache and waste of hours/days of your life you will never get back!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Woodbridge/Dumfries Branch at Dumfries, VA
13 of 17 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
America's most INCONVENIENT Bank...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Regular2011, Nov. 09, 2011
I have a credit score over 800 and a 6 figure income. I have no debt. I wanted to access some capital from my home in the form of a home equity line of credit and the process has been a complete nightmare. They lost my application (twice), they don't return calls, and they asked for the same paperwork three times because they kept losing it. If this is how they deal with someone who doesn't need their services,(with my credit score and income I can go anywhere for money), I can only imagine how they treat other customers.
TD Bank "America's Most Convenient bank?" I think not. I've dealt with banks large and small in my 48 years, and TD Bank is the most INCONVENIENT bank I've ever had the misfortune of dealing with. I ended up getting a HELOC from another bank due to the incompetence of TD Bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Carrollwood Branch at Tampa, FL
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Regular2011, Nov. 09, 2011
I have a credit score over 800 and a 6 figure income. I have no debt. I wanted to access some capital from my home in the form of a home equity line of credit and the process has been a complete nightmare. They lost my application (twice), they don't return calls, and they asked for the same paperwork three times because they kept losing it. If this is how they deal with someone who doesn't need their services,(with my credit score and income I can go anywhere for money), I can only imagine how they treat other customers.
TD Bank "America's Most Convenient bank?" I think not. I've dealt with banks large and small in my 48 years, and TD Bank is the most INCONVENIENT bank I've ever had the misfortune of dealing with. I ended up getting a HELOC from another bank due to the incompetence of TD Bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Carrollwood Branch at Tampa, FL
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
td bank Bayside
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bayside, Oct. 22, 2011
I do not recommend this bank. I have a couple of accounts here and I forgot about one account, which had a very low balance. Instead of simply closing the account, TD Bank began deducting fees on a negative balance. Had I not caught their ploy, I would have owed over $200 in a year. There are definately more user friendly banks out there. I am withdrawing my money and taking it elsewhere. When I went to close my account, the clerk demanded I pay her $2(after already withdrawing my funds and calling it a "service" charge) to close the account! Very poor customer service
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bayside Branch at Bayside, NY
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bayside, Oct. 22, 2011
I do not recommend this bank. I have a couple of accounts here and I forgot about one account, which had a very low balance. Instead of simply closing the account, TD Bank began deducting fees on a negative balance. Had I not caught their ploy, I would have owed over $200 in a year. There are definately more user friendly banks out there. I am withdrawing my money and taking it elsewhere. When I went to close my account, the clerk demanded I pay her $2(after already withdrawing my funds and calling it a "service" charge) to close the account! Very poor customer service
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bayside Branch at Bayside, NY
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Hate this bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Learner, Sep. 26, 2011
I checked online and made sure how much money I have.
I even call to made sure('cause I overdrafted before).
I trusted how much is online but they tricked me
and all the sudden negative,negative,negative.
and Overdraft,overdraft,overdraft!!!
I got more than $350 overdraft fees so I called
the bank and they just gave me $70 back.
I want all my money back!
I'm going to close this bank and never come back.
I miss commerce bank...
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Hygeia Branch at Newark, DE
9 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Learner, Sep. 26, 2011
I checked online and made sure how much money I have.
I even call to made sure('cause I overdrafted before).
I trusted how much is online but they tricked me
and all the sudden negative,negative,negative.
and Overdraft,overdraft,overdraft!!!
I got more than $350 overdraft fees so I called
the bank and they just gave me $70 back.
I want all my money back!
I'm going to close this bank and never come back.
I miss commerce bank...
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Hygeia Branch at Newark, DE
9 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
clients be aware of their unbelievable fees
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by magda100, Sep. 22, 2011
Be aware of their fees for everything. Over the weekend I was charged of 175 dollars fees for 5 transactions, which suppose to be normally in pending for 2-3 days. They manipulate your transactions so they can make money of the fees. Clients please be aware of this bank
I am thiking of joining a civil suit in order to get a refund of my fees. Any lawyers my email:mkusio@aol.com
thank you
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tribeca Branch at New York, NY
7 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby magda100, Sep. 22, 2011
Be aware of their fees for everything. Over the weekend I was charged of 175 dollars fees for 5 transactions, which suppose to be normally in pending for 2-3 days. They manipulate your transactions so they can make money of the fees. Clients please be aware of this bank
I am thiking of joining a civil suit in order to get a refund of my fees. Any lawyers my email:mkusio@aol.com
thank you
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tribeca Branch at New York, NY
7 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Completely unethical and dishonest
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by chrigl, Sep. 08, 2011
This Bank gave misinformation on the website leading my son to believe he had enough funds to easily cover a very small purchase with his debt card. He accidentally over drew $49. The bank never notified him but just started charging over draft fines. By the time he realized what had happened they had charged him $185. They refused to reduce the fines. Today He is closing his account as are my wife and I. We are taking our $200,000 inheritance to an American Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Lower Moreland / Huntingdon Valley B at Huntingdon Valley, PA
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby chrigl, Sep. 08, 2011
This Bank gave misinformation on the website leading my son to believe he had enough funds to easily cover a very small purchase with his debt card. He accidentally over drew $49. The bank never notified him but just started charging over draft fines. By the time he realized what had happened they had charged him $185. They refused to reduce the fines. Today He is closing his account as are my wife and I. We are taking our $200,000 inheritance to an American Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Lower Moreland / Huntingdon Valley B at Huntingdon Valley, PA
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Completely unethical and dishonest
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by chrigl, Sep. 08, 2011
This Bank gave misinformation on the website leading my son to believe he had enough funds to easily cover a very small purchase with his debt card. He accidentally over drew $49. The bank never notified him but just started charging over draft fines. By the time he realized what had happened they had charged him $185. They refused to reduce the fines. Today He is closing his account as are my wife and I. We are taking our $200,000 inheritance to an American Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Lower Moreland / Huntingdon Valley B at Huntingdon Valley, PA
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby chrigl, Sep. 08, 2011
This Bank gave misinformation on the website leading my son to believe he had enough funds to easily cover a very small purchase with his debt card. He accidentally over drew $49. The bank never notified him but just started charging over draft fines. By the time he realized what had happened they had charged him $185. They refused to reduce the fines. Today He is closing his account as are my wife and I. We are taking our $200,000 inheritance to an American Bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Lower Moreland / Huntingdon Valley B at Huntingdon Valley, PA
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Rude, shady complete lack of ethics. go elsewhere!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by llamadeo, Sep. 08, 2011
I have been with TD for many years since it was commerce bank. At first they were great but this branch in particular has pushed me passed my threshold for tolerance. The over draft from savings to checking never works and the system hits you with a $35 charge even if you have 5K IN SAVINngs. This happen more then 7 seperate times and it was like pulling teeth for them to correct their mistake. No appologie. On top of that you have a certain number of overage charge credits but even with their mess up they get used. Don't post date checks because they cash them anyway regardless of the date on the check. Screwing you ballance further. If you have 9 pending items from over a week ago because The merchant didn't batch out yet, $2 coffee etc.. you will get hit with overage charges on those as well. I have a good income and never really go below balance etc.. every oppertunity to screw you they will and treat you like crap. Customer service sucks and in officially changing banks. Do not do business here especially if you are a small to medium size business. You will get screwed. I have never posted a negative review before, being in online advertising but they finally broke me.fyi..
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, White Plains Branch at White Plains, NY
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby llamadeo, Sep. 08, 2011
I have been with TD for many years since it was commerce bank. At first they were great but this branch in particular has pushed me passed my threshold for tolerance. The over draft from savings to checking never works and the system hits you with a $35 charge even if you have 5K IN SAVINngs. This happen more then 7 seperate times and it was like pulling teeth for them to correct their mistake. No appologie. On top of that you have a certain number of overage charge credits but even with their mess up they get used. Don't post date checks because they cash them anyway regardless of the date on the check. Screwing you ballance further. If you have 9 pending items from over a week ago because The merchant didn't batch out yet, $2 coffee etc.. you will get hit with overage charges on those as well. I have a good income and never really go below balance etc.. every oppertunity to screw you they will and treat you like crap. Customer service sucks and in officially changing banks. Do not do business here especially if you are a small to medium size business. You will get screwed. I have never posted a negative review before, being in online advertising but they finally broke me.fyi..
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, White Plains Branch at White Plains, NY
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
THE WORST PLACE POSSIBLE!!! A TOTAL NIGHTMARE!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by h29732, Sep. 07, 2011
This location used to be Carolina First. TD bought the bank and turned it from a legitimate and quality place to do business (Carolina First) to a living nightmare (TD). Since they have taken over they have charged me double on fees several times and have also performed numerous shady and unethical transactions on my account. The new managment is rude, inadequent and has refused to correct this issue. I will seek legal representation against this bank. Don't just walk, RUN away from this place. It does not get any worse than this.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Rock Hill Main Branch at Rock Hill, SC
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby h29732, Sep. 07, 2011
This location used to be Carolina First. TD bought the bank and turned it from a legitimate and quality place to do business (Carolina First) to a living nightmare (TD). Since they have taken over they have charged me double on fees several times and have also performed numerous shady and unethical transactions on my account. The new managment is rude, inadequent and has refused to correct this issue. I will seek legal representation against this bank. Don't just walk, RUN away from this place. It does not get any worse than this.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Rock Hill Main Branch at Rock Hill, SC
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
BEWARE OF THEIR FEES
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Becka, Sep. 06, 2011
Before you open an account with this bank read the fine print.
Since Carolina First was bought by TD Bank I have had nothing but headaches with this bank.
Because I have 3 different types of accounts and didn't read the fine print on all of them, I am now having to pay fees on accounts that used to be free with Carolina First. The latest was a $15 fee for not keeping a minimum balance of $100 in a particular account, which used to be free with Carolina First.
I have had it with this bank, I can not wait to go close my accounts tomorrow.
I work hard for my money and don't like having to spend it on excessive bank fees.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Weaverville Branch at Weaverville, NC
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Becka, Sep. 06, 2011
Before you open an account with this bank read the fine print.
Since Carolina First was bought by TD Bank I have had nothing but headaches with this bank.
Because I have 3 different types of accounts and didn't read the fine print on all of them, I am now having to pay fees on accounts that used to be free with Carolina First. The latest was a $15 fee for not keeping a minimum balance of $100 in a particular account, which used to be free with Carolina First.
I have had it with this bank, I can not wait to go close my accounts tomorrow.
I work hard for my money and don't like having to spend it on excessive bank fees.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Weaverville Branch at Weaverville, NC
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
HORRIBLE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by wilson, Sep. 06, 2011
THIS BRANCH IS AWFUL. THEY ONLY HAVE ONE TELLER AND THE POOR GIRL ISNT TRAINED. THE MANAGER SITS IN HER OFFICE AND HIDES FROM THE UNHAPPY CUSTOMERS WHO HAVE TO WAIT AT LEAST 10 - 15 MINUTES IN LINE AND THEN THE TELLER HAS NO IDEA WHAT SHE IS DOING. I WAS A CAROLINA FORST CUSTOMER FOR OVER 6 YEARS AND TD HAS RUINED WHAT CAROLINA FIRST WORKED SO HARD TO ACCOMPLISH. ALL OF THE KNOWLEDABLE, SWEET AND HELPFUL STAFF IS NO MORE. YES THEY ARE OPEN 7 DAYS A WEEK BUT THAT DOESNT MEAN ANYTHING IF YOU CANT EVEN GET ANY HELP OR A SIMPLE DEPOSIT COMPLETED. DONT BANK HERE.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Skyland Branch at Asheville, NC
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby wilson, Sep. 06, 2011
THIS BRANCH IS AWFUL. THEY ONLY HAVE ONE TELLER AND THE POOR GIRL ISNT TRAINED. THE MANAGER SITS IN HER OFFICE AND HIDES FROM THE UNHAPPY CUSTOMERS WHO HAVE TO WAIT AT LEAST 10 - 15 MINUTES IN LINE AND THEN THE TELLER HAS NO IDEA WHAT SHE IS DOING. I WAS A CAROLINA FORST CUSTOMER FOR OVER 6 YEARS AND TD HAS RUINED WHAT CAROLINA FIRST WORKED SO HARD TO ACCOMPLISH. ALL OF THE KNOWLEDABLE, SWEET AND HELPFUL STAFF IS NO MORE. YES THEY ARE OPEN 7 DAYS A WEEK BUT THAT DOESNT MEAN ANYTHING IF YOU CANT EVEN GET ANY HELP OR A SIMPLE DEPOSIT COMPLETED. DONT BANK HERE.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Skyland Branch at Asheville, NC
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Beware Penny Arcade!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ear3d, Sep. 05, 2011
Ok up front I am not a member of TD bank however, I have used the penny arcade a few times. One time I had no idea how much change I had so that was fine. My last 2 times though I had the change rolled and knew exactly how much I had. Was going to deposit rolls in my bank account but just never got to it. The first time I was the only one using the machine and it shorted me 60 bucks! I called over the manager who opened the machine and saw a lot of coins were not counted, he put in machine and I got back an extra 35 bucks, he said that's all that was there. Now I agree that was all that was there but counter was way off, shorted me 25 bucks total. Now today I went with 85 bucks in rolled dimes and 15 bucks in rolled nickels. This time there was 3 other people using machine, 1 before me 2 after. I completely understand may have been short a dime or 2 in each roll but machine totaled 76 bucks again short, by the time I got to teller other people began using machine before I could tell her so just wrote it off as my stupidity for yet again using machine. After my 6% non customer fee got 72 bucks. While I was outside calling a friend to tell her what happened again, I looked up and saw nobody at machine anymore but the teller had opened it up and was dumping 6 or 7 handfuls of coins back into machine. I swear they divvy this up amongst themselves at end of day. Long story short, if you just have small change go for it but if you have a lot and have not counted it before going in, STAY AWAY!!!!!!! Considering reporting this to either authorities or state, this should be checked by someone for accuracy.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Pearl River Branch at Pearl River, NY
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ear3d, Sep. 05, 2011
Ok up front I am not a member of TD bank however, I have used the penny arcade a few times. One time I had no idea how much change I had so that was fine. My last 2 times though I had the change rolled and knew exactly how much I had. Was going to deposit rolls in my bank account but just never got to it. The first time I was the only one using the machine and it shorted me 60 bucks! I called over the manager who opened the machine and saw a lot of coins were not counted, he put in machine and I got back an extra 35 bucks, he said that's all that was there. Now I agree that was all that was there but counter was way off, shorted me 25 bucks total. Now today I went with 85 bucks in rolled dimes and 15 bucks in rolled nickels. This time there was 3 other people using machine, 1 before me 2 after. I completely understand may have been short a dime or 2 in each roll but machine totaled 76 bucks again short, by the time I got to teller other people began using machine before I could tell her so just wrote it off as my stupidity for yet again using machine. After my 6% non customer fee got 72 bucks. While I was outside calling a friend to tell her what happened again, I looked up and saw nobody at machine anymore but the teller had opened it up and was dumping 6 or 7 handfuls of coins back into machine. I swear they divvy this up amongst themselves at end of day. Long story short, if you just have small change go for it but if you have a lot and have not counted it before going in, STAY AWAY!!!!!!! Considering reporting this to either authorities or state, this should be checked by someone for accuracy.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Pearl River Branch at Pearl River, NY
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Customer Services Sucks
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jaycee99, Aug. 27, 2011
Aviod this place if possible. Everytime i walk in there are no customers but i have to wait at list 10 mins before someone at the desk will pick up there heads an reconize that i am here !!!! I have not been with them very long but Good Customer Service goes a long way >>. Maybe they should have one of those Quick 5 min meetings on how to provide better customer service.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Tega Cay Branch at Fort Mill, SC
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jaycee99, Aug. 27, 2011
Aviod this place if possible. Everytime i walk in there are no customers but i have to wait at list 10 mins before someone at the desk will pick up there heads an reconize that i am here !!!! I have not been with them very long but Good Customer Service goes a long way >>. Maybe they should have one of those Quick 5 min meetings on how to provide better customer service.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Tega Cay Branch at Fort Mill, SC
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
< Previous Page | Next Page > Page 10 of 12
Banks Nearby
Bank of America, POLO CLUB BRANCH (0.1 miles)
Full Service Brick and Mortar Office
17960 North Military Trail
Boca Raton, FL 33496
Full Service Brick and Mortar Office
17960 North Military Trail
Boca Raton, FL 33496
JPMorgan Chase Bank, POLO CLUB SHOPPES BRANCH (0.2 miles)
Full Service Brick and Mortar Office
17955 S Military Trl
Boca Raton, FL 33496
Full Service Brick and Mortar Office
17955 S Military Trl
Boca Raton, FL 33496
Truist Bank, BOCA POLO BRANCH (0.2 miles)
Full Service Brick and Mortar Office
5092 Champion Blvd
Boca Raton, FL 33496
Full Service Brick and Mortar Office
5092 Champion Blvd
Boca Raton, FL 33496
PNC Bank, YAMATO BRANCH (1.2 miles)
Full Service Brick and Mortar Office
1150 W Yamato Rd
Boca Raton, FL 33431
Full Service Brick and Mortar Office
1150 W Yamato Rd
Boca Raton, FL 33431
Beal Bank USA, BOCA RATON BRANCH (1.2 miles)
Full Service Brick and Mortar Office
1200 W Yamato Rd
Boca Raton, FL 33431
Full Service Brick and Mortar Office
1200 W Yamato Rd
Boca Raton, FL 33431