SunTrust Bank, Alico Commons Branch

Name:SunTrust Bank, Alico Commons Branch
Full Service Brick and Mortar Office
Review:229 client reviews
Location:16965 Alico Mission Way
Fort Myers, FL 33908

Lee County
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Phone:239-482-5501
Office Hours:Mon: 9-4
Tue: 9-4
Wed: 9-4
Thu: 9-4
Fri: 9-6
Drive-up Hours:Mon: 8-4
Tue: 8-4
Wed: 8-4
Thu: 8-4
Fri: 8-6
FDIC Cert:#867
Established:1986-01-13


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1252, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$202,064,278,000
Total Deposits:$165,212,451,000
Total Equity Capital:$23,965,094,000
Total Domestic Office Deposits:$165,212,451,000
Net Income:$1,380,615,000
Quarterly Net Income:$729,507,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:12%
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Client Review

229 client reviews of SunTrust Bank scored 2.5 out of 5.

Poor poor customer service
Overall Rating
Office Environment & Staff
Waiting Time
by Milomilo, Apr. 27, 2018

My identity and identity of a lot other people was stolen from this bank from their former employee.(got email from them confirming that ). When I went to the local branch where I was a customer for more then 15 years the banker was  yarning the entire time I was trying to  explain what happened and when the branch manager call me next day she told me she don’t have time to meet with me because she is going on vacation...So since they were not helpful or care to help me i had no other choice than to close all accounts .Now I am paying every month out my pocket for credit monitoring service for something which was not my fault and when I ask them to be  reimburse they said that I am out of luck since I don’t have  account in Sunttrust bank !?!?So if you want to be treated badly and ignored and get a headache go to Island Park branch

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Island Park Branch at Fort Myers, FL
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