SunTrust Bank, 23rd Street Branch

Name:SunTrust Bank, 23rd Street Branch
Full Service Brick and Mortar Office
Review:226 client reviews
Location:511 West 23rd Street
Panama City, FL 32405

Bay County
View Other Branches
 
Phone:850-769-9700
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Sat: 09:00 to 12:00
Drive-up Hours:Mon: 8-5
Tue: 8-5
Wed: 8-5
Thu: 8-5
Fri: 8-6
Weekend: 9-12
FDIC Cert:#867
Established:1990-04-23


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1288, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$199,970,211,000
Total Deposits:$165,116,782,000
Total Equity Capital:$23,964,495,000
Total Domestic Office Deposits:$165,116,782,000
Net Income:$651,108,000
Quarterly Net Income:$651,108,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

226 client reviews of SunTrust Bank scored 2.5 out of 5.

Mrs.Doris M. Collins
Overall Rating
by sadiesue, Jun. 11, 2015

My time with Sun Trust Bank has been very good until they changed their on-line-banking service!
I don't really know how to describe the difference.
I have used on-line-banking for years and was very happy with it. All at once I opened my account and behold! a whole new system that is not even user friendly at all.
The "Powers that be" would have made a better move by having a customer survey before they suddenly decided to make a change. This change came from the head office in Atlanta,GA. with no input from their customers. I am thinking of making a banking change after I look into some different systems. This was done for "security"  Ha,Ha!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, 23rd Street Branch at Panama City, FL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by FedFan 2015-12-16 09:49:45
I couldn't agree more.  I emailled them and got a patronizing response saying that change is always difficult but once I got used to it I would see it is better.  Arrrgg!!!   It is awful - not  user friendly at all any more.  Enough for me to look at other banks after 20+ years.

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