SmartBank, CHATTANOOGA MILLER PLAZA BRANCH

Name:SmartBank, CHATTANOOGA MILLER PLAZA BRANCH
Full Service Brick and Mortar Office
Review: 3star2 client reviews
Location:835 Georgia Ave
Chattanooga, TN 37402

Hamilton County
View Other Branches
 
Phone:423-385-3081
FDIC Cert:#58463
Established:05/28/1985


The Bank

Name:SmartBank
Concentration:Commercial Lending Specialization
Established:01/08/2007
FDIC Insurance:01/08/2007
Holden By:SMARTFINANCIAL INC
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:42, view all, view on map
Website:http://www.smartbank.com
Total Assets:$4,821,495,000
Total Deposits:$4,270,650,000
Total Equity Capital:$501,650,000
Total Domestic Office Deposits:$4,270,650,000
Net Income:$32,068,000
Quarterly Net Income:$6,716,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:5%
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Client Review

2 client reviews of SmartBank scored 3 out of 5.

Jamestown TN Bank was amazing
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TechSavvy, May. 04, 2021

I had the perfect experience with this bank. I was setting up a new business account and they were able to accommodate me and they were very friendly.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on SmartBank, Jamestown Branch at Jamestown, TN
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Poor service by Branch Manager of Sales
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by HUD6231, Jan. 06, 2021

I received very poor service from the Branch manager of Sales at the Tullahoma location. While I was attempting to help my elderly parents and their accounts, she ( manager) insisted on making every part difficult and time consuming.
I was able to complete the task only after going over her head to Legal Dept where issues were solved in 48 hrs. How this lady could be in a manager position eludes me. I am closing all accounts and CD's due to this managers behavior.  Good luck to all and stay safe..  C Hudspeth  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SmartBank, Tullahoma Branch at Tullahoma, TN
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