Simmons Bank, Westbrook Branch
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4 client reviews
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| Name: | Simmons Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1903-03-23 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Simmons First National Corp |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 237, view all, view on map |
| Website: | http://www.simmonsbank.com |
| Total Assets: | $21,856,099,000 |
| Total Deposits: | $16,752,680,000 |
| Total Equity Capital: | $3,108,142,000 |
| Total Domestic Office Deposits: | $16,752,680,000 |
| Net Income: | $150,202,000 |
| Quarterly Net Income: | $65,299,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
4 client reviews of Simmons Bank scored 2.5 out of 5.
Donna H
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Donnah, May. 13, 2020
Phone calls to this branch are a nightmare. Busy or message that the number has been changed. 2 occasions I have received other customers activity reports instead of mine. Unacceptable. My paperwork for my real estate renewal has been lost. Called the main office they said they would look into it. Never got a reply. Needless to say I am very disappointed and frustrated.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Mountain View Branch at Mountain View, MO
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby Donnah, May. 13, 2020
Phone calls to this branch are a nightmare. Busy or message that the number has been changed. 2 occasions I have received other customers activity reports instead of mine. Unacceptable. My paperwork for my real estate renewal has been lost. Called the main office they said they would look into it. Never got a reply. Needless to say I am very disappointed and frustrated.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Mountain View Branch at Mountain View, MO
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John T
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JohnT, Nov. 21, 2019
This branch in East End was great, excellent friendly service, got my debit card immediately after opening my acct. Thanks! Inactivity fee kicks in after three months.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Simmons Bank, East End Branch at Hensley, AR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JohnT, Nov. 21, 2019
This branch in East End was great, excellent friendly service, got my debit card immediately after opening my acct. Thanks! Inactivity fee kicks in after three months.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Simmons Bank, East End Branch at Hensley, AR
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Obtaining a debit card
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mahir, Jul. 18, 2018
I've had an account with this bank since 1999 and then moved overseas to work but kept my account which I've had active for almost 20 years. I recently requested a debt card but was told that I've to be physically present in one of their branches in order to apply for a new debit card. I tried for more than 3 months to explain to them that I'm living outside the United States now and it simply does not make sense to fly specially all the way from Dubai to Little Rock in order to get a debit card but they insisted! I even called the president of the bank and explained my situation but had no help. It is a disgrace considering that I've a reasonably large amount in my account, especially when I still regularly (monthly) deposit part of my salary with them. I'll definitely close my account with them as soon as get back home.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Simmons Bank, Cabot Branch at Cabot, AR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mahir, Jul. 18, 2018
I've had an account with this bank since 1999 and then moved overseas to work but kept my account which I've had active for almost 20 years. I recently requested a debt card but was told that I've to be physically present in one of their branches in order to apply for a new debit card. I tried for more than 3 months to explain to them that I'm living outside the United States now and it simply does not make sense to fly specially all the way from Dubai to Little Rock in order to get a debit card but they insisted! I even called the president of the bank and explained my situation but had no help. It is a disgrace considering that I've a reasonably large amount in my account, especially when I still regularly (monthly) deposit part of my salary with them. I'll definitely close my account with them as soon as get back home.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Simmons Bank, Cabot Branch at Cabot, AR
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