Simmons Bank, METROPOLITAN NB BRANCH

Name:Simmons Bank, METROPOLITAN NB BRANCH
Full Service Brick and Mortar Office
Review: 2.5star7 client reviews
Location:425 West Capitol
Little Rock, AR 72201

Pulaski County
View Other Branches
 
Phone:501-377-7600
FDIC Cert:#3890
Established:10/19/1970


The Bank

Name:Simmons Bank
Concentration:Commercial Lending Specialization
Established:03/23/1903
FDIC Insurance:01/01/1934
Holden By:SIMMONS FIRST NATIONAL CORP
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:248, view all, view on map
Website:http://www.simmonsbank.com
Total Assets:$27,023,423,000
Total Deposits:$22,244,461,000
Total Equity Capital:$3,361,781,000
Total Domestic Office Deposits:$22,244,461,000
Net Income:$198,117,000
Quarterly Net Income:$86,961,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:10%
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Client Review

7 client reviews of Simmons Bank scored 2.5 out of 5.

Shirley C
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ShirleyC, Nov. 01, 2022

My sister and I went to the Maumelle Branch after trying to open a Trust account at a different Bank-unsuccessfully. We thought let's true Simmons.  It is convenient.  We walked in with no appointment.  John Hathaway explained that he would be with us in a moment as the Bank was just opening.  Within five minutes we were at his desk with our documents needed to open the account.  The documents were forwarded to legal which is mandatory for all banks.  Received a call later that day that legal required no additional documents and we could open the account. We went bank and opened the account with no hassles.  All questions were answered.  John told us to log into the account before we left so we did with no issues. We walked in the bank not knowing what to expect but John was familiar with Trust accounts and he was very patient and answered our questions.  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Maumelle Branch at Maumelle, AR
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unable to contact this bank by phone. no one answers!
 1star Overall Rating
 3star Interest Rate and Cost
 3star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by shelby1, Jun. 21, 2022

Severely understaffed & no one answers the phone. If I send a message thru their website I get a return message that says they will answer in 1-3 days.  How can ANY bank even exist in todays business climate? I have been a client of this bank more than 20 years when in Collinsville & thru several changes of ownership. Since they were bought by Simmons, the service has been abysmal. What does it really take just to answer a simple question on the phone?

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Whitesboro Branch at Whitesboro, TX
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JT
 1star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by JT01, Jan. 30, 2021

Plan on sitting in line for 20+ mins to cash checks. They only have one lane now that they done away with the video tellers.  Video tellers were great in many peoples opinion but why listen to what the customers want. Local staff is great.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, West Plains Branch at West Plains, MO
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