Simmons Bank, Grapevine Branch
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| Name: | Simmons Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1903-03-23 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Simmons First National Corp |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 249, view all, view on map |
| Website: | http://www.simmonsbank.com |
| Total Assets: | $24,431,679,000 |
| Total Deposits: | $19,573,427,000 |
| Total Equity Capital: | $3,125,691,000 |
| Total Domestic Office Deposits: | $19,573,427,000 |
| Net Income: | $72,520,000 |
| Quarterly Net Income: | $72,520,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
6 client reviews of Simmons Bank scored 2 out of 5.
unable to contact this bank by phone. no one answers!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by shelby1, Jun. 21, 2022
Severely understaffed & no one answers the phone. If I send a message thru their website I get a return message that says they will answer in 1-3 days. How can ANY bank even exist in todays business climate? I have been a client of this bank more than 20 years when in Collinsville & thru several changes of ownership. Since they were bought by Simmons, the service has been abysmal. What does it really take just to answer a simple question on the phone?
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Whitesboro Branch at Whitesboro, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby shelby1, Jun. 21, 2022
Severely understaffed & no one answers the phone. If I send a message thru their website I get a return message that says they will answer in 1-3 days. How can ANY bank even exist in todays business climate? I have been a client of this bank more than 20 years when in Collinsville & thru several changes of ownership. Since they were bought by Simmons, the service has been abysmal. What does it really take just to answer a simple question on the phone?
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Whitesboro Branch at Whitesboro, TX
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JT
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JT01, Jan. 30, 2021
Plan on sitting in line for 20+ mins to cash checks. They only have one lane now that they done away with the video tellers. Video tellers were great in many peoples opinion but why listen to what the customers want. Local staff is great.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, West Plains Branch at West Plains, MO
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JT01, Jan. 30, 2021
Plan on sitting in line for 20+ mins to cash checks. They only have one lane now that they done away with the video tellers. Video tellers were great in many peoples opinion but why listen to what the customers want. Local staff is great.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, West Plains Branch at West Plains, MO
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Donna H
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Donnah, May. 13, 2020
Phone calls to this branch are a nightmare. Busy or message that the number has been changed. 2 occasions I have received other customers activity reports instead of mine. Unacceptable. My paperwork for my real estate renewal has been lost. Called the main office they said they would look into it. Never got a reply. Needless to say I am very disappointed and frustrated.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Mountain View Branch at Mountain View, MO
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby Donnah, May. 13, 2020
Phone calls to this branch are a nightmare. Busy or message that the number has been changed. 2 occasions I have received other customers activity reports instead of mine. Unacceptable. My paperwork for my real estate renewal has been lost. Called the main office they said they would look into it. Never got a reply. Needless to say I am very disappointed and frustrated.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Mountain View Branch at Mountain View, MO
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