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Simmons Bank, ST. LOUIS CONCORD BRANCH
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7 client reviews
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| Name: | Simmons Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 03/23/1903 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | SIMMONS FIRST NATIONAL CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 233, view all, view on map |
| Website: | www.simmonsbank.com |
| Total Assets: | $26,749,112,000 |
| Total Deposits: | $21,959,209,000 |
| Total Equity Capital: | $3,574,318,000 |
| Total Domestic Office Deposits: | $21,959,209,000 |
| Net Income: | $42,691,000 |
| Quarterly Net Income: | $42,691,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 5% |
| Quarterly Return on Equity: | 5% |
| More... | |
Client Review
7 client reviews of Simmons Bank scored 2.5 out of 5.
Shirley C
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by ShirleyC, Nov. 01, 2022
My sister and I went to the Maumelle Branch after trying to open a Trust account at a different Bank-unsuccessfully. We thought let's true Simmons. It is convenient. We walked in with no appointment. John Hathaway explained that he would be with us in a moment as the Bank was just opening. Within five minutes we were at his desk with our documents needed to open the account. The documents were forwarded to legal which is mandatory for all banks. Received a call later that day that legal required no additional documents and we could open the account. We went bank and opened the account with no hassles. All questions were answered. John told us to log into the account before we left so we did with no issues. We walked in the bank not knowing what to expect but John was familiar with Trust accounts and he was very patient and answered our questions.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Maumelle Branch at Maumelle, AR
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby ShirleyC, Nov. 01, 2022
My sister and I went to the Maumelle Branch after trying to open a Trust account at a different Bank-unsuccessfully. We thought let's true Simmons. It is convenient. We walked in with no appointment. John Hathaway explained that he would be with us in a moment as the Bank was just opening. Within five minutes we were at his desk with our documents needed to open the account. The documents were forwarded to legal which is mandatory for all banks. Received a call later that day that legal required no additional documents and we could open the account. We went bank and opened the account with no hassles. All questions were answered. John told us to log into the account before we left so we did with no issues. We walked in the bank not knowing what to expect but John was familiar with Trust accounts and he was very patient and answered our questions.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Maumelle Branch at Maumelle, AR
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unable to contact this bank by phone. no one answers!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by shelby1, Jun. 21, 2022
Severely understaffed & no one answers the phone. If I send a message thru their website I get a return message that says they will answer in 1-3 days. How can ANY bank even exist in todays business climate? I have been a client of this bank more than 20 years when in Collinsville & thru several changes of ownership. Since they were bought by Simmons, the service has been abysmal. What does it really take just to answer a simple question on the phone?
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Whitesboro Branch at Whitesboro, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby shelby1, Jun. 21, 2022
Severely understaffed & no one answers the phone. If I send a message thru their website I get a return message that says they will answer in 1-3 days. How can ANY bank even exist in todays business climate? I have been a client of this bank more than 20 years when in Collinsville & thru several changes of ownership. Since they were bought by Simmons, the service has been abysmal. What does it really take just to answer a simple question on the phone?
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, Whitesboro Branch at Whitesboro, TX
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JT
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JT01, Jan. 30, 2021
Plan on sitting in line for 20+ mins to cash checks. They only have one lane now that they done away with the video tellers. Video tellers were great in many peoples opinion but why listen to what the customers want. Local staff is great.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, West Plains Branch at West Plains, MO
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JT01, Jan. 30, 2021
Plan on sitting in line for 20+ mins to cash checks. They only have one lane now that they done away with the video tellers. Video tellers were great in many peoples opinion but why listen to what the customers want. Local staff is great.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Simmons Bank, West Plains Branch at West Plains, MO
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