Silvergate Bank, Review

Silvergate Bank, Review

Average rating stars based on 4 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
1
4 star:
0
3 star:
1
2 star:
0
1 star:
2
CLOSED AT 4:00PM CHRISTMAS EVE
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Mima35, Dec. 24, 2013

I cannot believe this bank is closed at 4:00pm on Christmas Eve!  Nothing on the website warns of this at all.  I guess my New Year Resolution will be to find a NEW BANK!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Silvergate Bank, La Jolla Branch at La Jolla, CA
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CLOSED AT 4:00PM CHRISTMAS EVE
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Mima35, Dec. 24, 2013

I cannot believe this bank is closed at 4:00pm on Christmas Eve!  Nothing on the website warns of this at all.  I guess my New Year Resolution will be to find a NEW BANK!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Silvergate Bank, La Jolla Branch at La Jolla, CA
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Ms
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by mrbkjc, Mar. 03, 2014

I have had nothing but positive experiences with this bank. I have found everyone to be more than helpful, friendly and accommodating. I had read the negative comment before and was appalled that someone would give this bank a negative rating based on  hours of operation on Christmas Eve. That is so sad. Do not pay those negative comments any heed. This bank is top notch. You will not regret dealing with them.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Silvergate Bank, Escondido Branch at Escondido, CA
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HOLIDAY HOURS!!???!!!
 3star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 1star Other Services
by MoBettaBlues25, Dec. 10, 2013

If there is a Holiday approaching this bank not only doesn't notify anyone but they don't post it in the websites or add it to the phone recording when you call.  I will NEVER deal with their ignorance and incompetence again!!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Silvergate Bank, La Mesa Branch at La Mesa, CA
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