Santander Bank, N.A., University Branch

Name:Santander Bank, N.A., University Branch
Full Service Brick and Mortar Office
Review:74 client reviews
Location:3131 Market Street
Philadelphia, PA 19104

Philadelphia County
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Phone:215-349-6000
Office Hours:Mon: 08:30 to 17:00
Tue: 08:30 to 17:00
Wed: 08:30 to 17:00
Thu: 08:30 to 17:00
Fri: 08:30 to 17:00
Sat: 09:00 to 12:00
Branch Deposit:$54,337,000
FDIC Cert:#29950
Established:1803-01-01


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:609, view all, view on map
Website:www.santander.com
Total Assets:$81,402,560,000
Total Deposits:$58,398,983,000
Total Equity Capital:$13,736,437,000
Total Domestic Office Deposits:$58,139,075,000
Net Income:$161,111,000
Quarterly Net Income:$84,761,000
Return on Equity:2%
Quarterly Return on Equity:2%
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Client Review

74 client reviews of Santander Bank, N.A. scored 2 out of 5.

Friendly, competent and dependable personnel
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Business85, Aug. 29, 2014

I see such low ratings and want to add my positive experience.

I am a business customer of Santander and have had very good experience with the bank particularly with the  personnel in my branch.  

When I arrived to investigate opening an account, the asst mgr treated invited me back like a potential customer.  She took the time to find out who I was and what I needed.  Other banks handed me a form and expected me to sell myself on their bank.  

The proactive customer oriented behavior of the bank continued through this day.  When the branch manager heard of a loan program I might find useful, she approached me.  As I grew and wanted to refinance debt or increase my line of credit, I could count on the bank personnel to go to bat for me and my business.  

I've been well taken care of as have the friends and employees I've referred to them.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., University Branch at Philadelphia, PA
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