Santander Bank, N.A., Back Bay Branch

Name:Santander Bank, N.A., Back Bay Branch
Full Service Brick and Mortar Office
Review:76 client reviews
Location:575 Boylston St
Boston, MA 02116

Suffolk County
View Other Branches
 
Phone:617-423-0879
Branch Deposit:$55,290,000
FDIC Cert:#29950
Established:2002-07-01


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander Sa
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:579, view all, view on map
Website:www.santander.com
Total Assets:$87,750,575,000
Total Deposits:$67,027,018,000
Total Equity Capital:$11,949,548,000
Total Domestic Office Deposits:$67,027,018,000
 More...


Client Review

76 client reviews of Santander Bank, N.A. scored 2 out of 5.

Best Bank, Best People, Best Service (HAPPY CUSTOMER)
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Hortaridis, May. 04, 2020

Dear All,

I can say that over the years I've almost always gone to the same Santander Bank location (Swampscott). I have had the privilege of working with the same people year after year who all smile and know me by name.  The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners.  The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well.  If I ever have a problem the buck stops here.  I always get 110% from these folks.  None of the negative reviews on here reflect any moment in my banking history with this bank. EVER!!!

Happy Customer!!!

AH

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Swampscott-Vinnin Square Branch at Swampscott, MA
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HAPPY - Swampscott MA Customer for over 3 years!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AlexHMHD, Apr. 15, 2020

Dear All,

I can say that over the years I've almost always gone to the same Santander Bank location. I have had the privilege of working with the same people year after year who all smile and know me by name.  The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners.  The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well.  If I ever have a problem the buck stops here.  I always have gotten 110% from these folks.  None of the negative reviews on here reflect any moment in my banking history with this bank. EVER!!!

Happy Customer!!!

AH   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Swampscott-Vinnin Square Branch at Swampscott, MA
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Horrid "Manager"
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by NotToday, Jan. 15, 2019

Nicole Dellatacoma could use some customer service skills.
If you have a customer waiting for you for 10 minutes while you are giggling on the office phone not acknowledging them, you are not manager material. You are not fit for customer service
Further, your notary skills are flawed. Asking for private info to notarize a paper, is illegal, last I checked!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., New Dorp Branch at Staten Island, NY
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All Reviews...

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