Premier Bank, Inc., Review

Premier Bank, Inc., Review

Average rating based on 3 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
NotSoNew
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NotSoNew, Nov. 26, 2014

Unbelievable. Not only have I lived here for half of my life and know the employee's, but I was a customer at the Bank of Gassaway (before premier took over) and so was my whole family. I wanted to start an account so I would have easy access to cash checks and save some money up and was treated like a criminal. A 10 business day hold on a federal grant check is does not seem right. Not being able to open a savings account is unbelievable. Not to mention the fees. I was rushed through the application process without any type of explanation about the 50 page contract or told about any of the repercussions of what would happen if you did not adhere to their every whim. Done. An extra 20 minute drive is worth the respect and savings from not doing banking with this bank.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Premier Bank, Inc., Burnsville Branch at Burnsville, WV
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Manyvisions 2015-01-28 16:34:49
I was also treated badly regarding trying to cash a pension check from my former employer. I do not have a problem with the "hold" on the check, that I do understand. But being told that I can't CASH the check but MUST deposit the check is unbelievable. I do not want to deposit the check I want to CASH it. That's why it's called check CASHING. I left WITH my check they will not be getting the interest on my money.
Great Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jackj, Mar. 24, 2014

The staff know us by name and go out of their way help take care of our business banking. All inquiries are met with cheerful professionalism.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Premier Bank, Inc., Silver Spring Branch at Silver Spring, MD
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

screwing you
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by screwingbanks, Jun. 17, 2013

Absolute disgust - horrible service, horrible people.  GO TO POCA VALLEY LIKE EVERYONE ELSE DOES!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Premier Bank, Inc., Spencer Branch at Spencer, WV
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by lowdollar 2014-11-29 15:35:00
The staff here treats you like a homeless person if you dont have a standing ball of millions in their bank, so if you are a working class person with less than 100,000 in savings you should go somewhere else!
by LosingMoneyFast 2017-10-26 18:39:47
Premier Bank, Inc in Ronceverte WV. The employees I’ve had contact with have been friendly and professional. However, I’ve had several overdrafts since this bank changed hands from Ronceverte National Bank. It seems they happen a few days before my direct deposit from my employer. I check my account balance before I use my debit card. Sometimes you’ll see debits deducted then they’re gone the next time you look. Then that deduction as well as numerous others will show up days later. I’ve had as many as 18 deductions from various days show up at once that have been held for several days then deducted all at once which end up overdrafting the account. This time they left me $266 in the hole. $150 of that is overdraft fees. I just looked at my account On Monday and it was fine. Then Tuesday I had this happen. I don’t understand how a deduction will be made, the payee receive they’re payment, the deduction disappear from the electronic statement, the bank tell you they have no record of the deduction when you have a print off of the
page showing the deduction and then the deduction show back up days later with numerous others that should’ve already posted. Anyway, you can’t get anyone to do anything about it at the bank so I’m stuck paying out a bundle every two weeks. I work to pay the bank.

Banks Nearby

Citizens Deposit Bank & Trust, Huntington Branch (0.5 miles)
Full Service Brick and Mortar Office
2600 5th Avenue
Huntington, WV 25702
United Bank, Huntington Branch (1.0 miles)
Full Service Brick and Mortar Office
2889 Third Ave
Huntington, WV 25702
City National Bank of West Virginia, Proctorville Branch (1.2 miles)
Full Service Brick and Mortar Office
201 State Street
Proctorville, OH 45669
WesBanco Bank, Inc., Proctorville Branch (1.3 miles)
Full Service Brick and Mortar Office
307 State Street
Proctorville, OH 45669
City National Bank of West Virginia, 20th Street Branch (1.3 miles)
Full Service Brick and Mortar Office
1900 Third Avenue
Huntington, WV 25703

More