PNC Bank, West Mifflin Branch

Name:PNC Bank, West Mifflin Branch
Full Service Brick and Mortar Office
Review:411 client reviews
Location:4917 Homeville Road
West Mifflin, PA 15122

Allegheny County
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FDIC Cert:#6384

The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Pnc Finl Services Group Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2340, view all, view on map
Total Assets:$455,305,894,000
Total Deposits:$365,224,263,000
Total Equity Capital:$45,000,050,000
Total Domestic Office Deposits:$338,086,019,000
Net Income:$132,030,000
Return on Equity:1%

Client Review

411 client reviews of PNC Bank scored 2.5 out of 5.

PNC Clairton Rd, Pleasant Hills, PA-Dont Go There
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by screengirl, Jan. 24, 2014

Applied for loan at Clairton Rd location. I asked female rep (Nicki might have been her name)a question and she ignored my question and said i could read it in the literature. Really? You can't take time to answer 2 questions I had? Very condescending. Not knowledgeable about her product. Nor did she seem very interested in obtaining my loan....When I received the Estimate of Costs in the mail, it said I would have to pay $8,000 in closing costs on a $10,000 home equity loan. I called her and she said that I wouldnt have to pay it.  That its "just an estimate and worst case scenario."  HUH?? She said "It's like going to the Doctors when they tell you that the worst case scenario would be..." HUH?? But that still is a possibility!!  She was very dismissive and rude.  

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, West Mifflin Branch at West Mifflin, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by SharonC 2015-01-23 12:09:49
They have the absolute worst telephone system ever! I tried to reach an actual person on the phone to ask one simple question, and (no exaggeration here)I spent over ten minutes pressing buttons and giving my account details and still never reached a live person to speak with! Finally, I hung up and googled my local PNC bank to speak to someone there! My question was answered in like 5 seconds!

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