PNC Bank, Review

PNC at Edgewood Town Center Staff Great
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by Ericka, Jan. 06, 2012

The staff patiently answers question in a friendly manner. They greet you when you walk in, and smile and have eye contact.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Edgewood Towne Centre Branch at Pittsburgh, PA
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administrator
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by reedreed1, Dec. 10, 2011

Each person knows my name and I do not even live in the town of Byesville.  They offer the best for my money and call when ways to save money or make money are available.
The manager of the bank shares his wealth of knowledge as he is looking out for the best interest of the people in and around the community.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Byesville Branch at Byesville, OH
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PNC is for Perfectly Nice Bank
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by Holly, Dec. 03, 2011

Wow...their staff has the best personal service. They know their customers. Their checking accounts have no service charges. Obivously if someone is overdrawn there will be fess. The staff really loves working together at many branches that we have visited. Too bad they don't have branches in the West.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hartford Branch at Hartford, WI
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OPEN ON SUNDAY
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by mikey23love, Dec. 01, 2011

I didnt know that pnc had a branch that was open seven days. Hamilton Market Place is the Second branch that is open on Sundays..

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hamilton Marketplace Branch at Trenton, NJ
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Giving a good review
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by amyvl, Nov. 18, 2011

I don't usually write reviews, but when I saw how low the reviews were for this bank- it really upset me. This branch is awesome! Staff is super friendly and attentive. My husband had a small business and they started knowing his face and remembering his name. They make an effort to be a cosy family bank. I enjoy my banking here.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fox Lake Branch at Fox Lake, IL
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Great Job
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by MikeandDiane, Nov. 16, 2011

My wife and I recently moved to the Bethany Beach area and had to find a new bank.PNC and their staff have been very helpful and friendly.I have and will recommend them to anyone.Keep up the good work.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Bethany Beach Branch at Bethany Beach, DE
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Excellent Bank Branch
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by NovaNardis, Oct. 25, 2011

I am an office manager with a non-profit that has an account with PNC.  The staff is very professional, and no matter what time of day I almost never have a wait.

Since I'm a regular customer, they know me by name.  I can't speak to their personal account and interest rates, but as for customer service this branch is excellent.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Blue Bell at Blue Bell, PA
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No Other Bank Compares
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by EMXNYC, Sep. 23, 2011

Acting as financial controller of numerous companies spanning the East Coast, I've worked with big-name banks, including TD Bank, Bank of America, Key Bank, HSBC, and regionals including Sun Trust, Hudson United Bank, Walden Bank, and others—but I have yet to find a bank which compares to PNC Bank's level of personalized attention. Since turning to PNC to handle my commercial needs, I've moved ALL of my accounts over (both my personal accounts and my colleagues' accounts).

If you want a giant, faceless, cold bank just to drop your money go with BOA or TD. If you want unmatched personal service and extreme attention to detail, you'd be hard-pressed to find a more suitable bank than PNC.  

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Belle Terre @ Town Center Branch at Palm Coast, FL
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Very nice
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by marthakolko, Sep. 13, 2011

I am astonished that some reviewers find the staff at the Upper Montclair PNC Bank to be rude. I have always had good experiences.  The one time I got upset about something, I found out that it was my fault and not theirs. They were courteous enough to print out all of the deposits to show me where I had made the mistakes - with no charge.  They were great sports in not rubbing it in that I was the idiot that made the mistake.  I love going to this band and will continue to do so.  I think that all of the brances are nice, but this one especially stands out as being one of the friendliest banks I have ever patronized.  
 

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Upper Montclair Branch at Montclair, NJ
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Good service, friendly staff, customer oriented.
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by Terri, Aug. 14, 2011

I have been working with the Rt. 130 Bordentown NJ Branch since it opened. I have never experienced anything except excellent customer service as well as polite and courteous staff. They have always been extremely helpful. I read through several of the other reviews and do not understand how anyone could have had a bad experience.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Bordentown Branch at Bordentown, NJ
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staff make Banking interresting
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by lolly, Jul. 24, 2011

Knowlegeable staff

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Woodbrook Branch at Baltimore, MD
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PNC BANK- Keego Harbor
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by Billw1965, Jul. 22, 2011

Great bank with the best people. I couldn't imagine going to another bank. You can tell that they really care about their customers. The manager is really involved in the local community which I like.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Keego Harbor Branch at Keego Harbor, MI
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Excellent Service
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by Marianne, Jul. 15, 2011

I was surprised to read the negative reviews about our local PNC office.  I am pleased to have a bank so close.  Our family has always been treated with respect, and the staff has been courteous and attended to our needs and requests promptly.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, South Fayette Township Branch at Bridgeville, PA
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Friendly, professional, and prompt
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by satisfied, Jul. 12, 2011

Love the service i've received. I'm amazed at the other complaints, i've never had a bad experience. I've had to wait a whole lot longer at the dmv. Customers can be so demanding and imptatient. I've seen it many times while being takened care of. It's not the banks fault your account bounced. Learn how to balance your check book. It's not the banks fault that interest rates stink. Blame your congressman.
I've been a customer for 7 years and have had excellent service. There are times i have to be a little patient.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Collinsville Branch at Collinsville, IL
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Great Customer Service
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by dmbathome2, Jul. 11, 2011

I went ito the branch last Thursday.  Spoke to Susan.  She was very helpful to my needs and instructed me that when I have something that I don't understand, to contact her and she will walk me thru anything that I need.

She was very pleasant and so was the other staff.  I am glad that I switch my banking services to PNC and I love the Longate Branch!  Thanks Susan, you made my life easier!

Darlene Butler

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Long Gate Center Branch at Ellicott City, MD
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Best Bank EVER.
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by DennisCashFlow, Jul. 07, 2011

We started with this branch several years ago, and for a time we had accounts here and at the Chase branch down the street. Chase stunk, so we left them. This branch has been a dream. Bill, the Branch Manager, is the best. He knows my whole family by name, and the tellers call US when something looks amiss with a deposit or check. We have never seen customer service like this at a bank before. I give it 5 stars across the board.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Maple/Lahser Branch at Bloomfield Hills, MI
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PNC
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by jlmaughan, Jun. 30, 2011

I have been with PNC for 7 yrs now. First they were National city. I have 4 accounts with them and wehn I have an issue the staff is quick to help me resolve it.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Peoria Downtown Branch at Peoria, IL
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Most friendly bank in town
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by Pickles, Jun. 19, 2011

I have been with PNC since it changed from National City and previous to that Allegiant Bank.  So at this location I have been here many years. PNC Bank has the most friendly tellers and know me by name when I walk in.  The service is fast and everyone in the bank is saying hello as you enter.  I recently received a home equity loan and the process couldn't have been better with low rates.  I give this bank thumbs up for overall performance with friendly fast service.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Des Peres Branch at Saint Louis, MO
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Nikki and team are awesome
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by Lakeparti, Apr. 22, 2011

They always make sure u are taken care of.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Haslett Branch at Haslett, MI
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Best Financial Consultant Lou Mauro - Frazer PA
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by Trinity, Apr. 06, 2011

 Was very lucky to have a very helpful & accommodating member of the PNC staff, Lou Mauro. He puts forth a remarkable effort to resolve any type of challenge.
 I appreciate all the great service at the Frazer, PA office
     M. V. Callaghan

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Frazer Branch at Malvern, PA
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