PNC Bank, Review

Banker
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by ThressA, Mar. 23, 2015

They've always been very helpful especially for their professional bankers.

* this review was made on PNC Bank, Fishers Branch at Fishers, IN
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Joan Swartwood
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by csmanager, Mar. 09, 2015

I wanted to take a moment to note the great service received by Jennifer at the Mountain Top branch on Saturday, March 7. She walked over to assist me as soon as I walked in the door. She helped with several separate items and was extremely pleasant and professional. She is an asset to the branch and possesses outstanding customer service skills.

* this review was made on PNC Bank, Mountain Top Branch at Mountain Top, PA
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Admin Asst
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by paving83, Jan. 14, 2015

This branch is just wonderful to deal with. The staff is very knowledgeable and friendly.  You are always greeted with a smile whether you walk in the branch or go through the drive through.  All the tellers are friendly, and quick to deliver so you are in and out.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Maryland Line Branch at Maryland Line, MD
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alexandria pnc
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by indianagirl, Oct. 27, 2014

Excellent service, especially Jeanne M, wonderful bank!!


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Alexandria at Alexandria, IN
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gary severs
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by ranger, Oct. 01, 2014

I am a convert from Comerica bank. I cannot use enough adjectives to tell you how PLEASED and BLESSED I am to have found this branch. I am almost 75 and when I come into this bank it reminds me of the old days when you were a person not an interruption. They have treated me so wonderfully at this branch . I would not even think of changing. It is a real upper for me to go there. I could not praise them enough.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, South Lyon Branch at South Lyon, MI
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Bank Member
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by LisaDawn, Aug. 05, 2014

My favorite PNC Bank,is the Chesterfield Valley Branch. The reason? Excellent customer service with a smile and kind word; even the upper management staff are uplifting!

I reside in Dupo, IL, however,  Katie and Jenise have taken care of me since I started working at CenterPointe Hospital in Weldon Springs, almost 2 years ago. Chesterfield Valley Branch is where I prefer to conduct my business.

Thank you to all of you who make my banking experience "The Best"!!

Sincerely,
Lisa D. Wright

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Chesterfield Valley Branch at Chesterfield, MO
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Wootton Branch I have a BANKER
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by LeslieSimmons, Jul. 17, 2014

Banking is all about the BANKER. PNC offers great tools for small businesses;the staff at the Wootton branch takes the time to explain how the tools work and benefit my clients. I bank at PNC Wooton, use the Online services and other tools for my business. I encourage my clients to select a banker and a bank that puts them first.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Wootton Pkwy Branch at Rockville, MD
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nice customer service
Overall Rating
by Pilar, Jul. 12, 2014

went there to get change for my garage sale. I don't have an account there but they very nicely gave me all the change I need- years ago banks frowned on that unless you had an account(though my student loan was purchased by PNC and they have been good to deal with for that matter)

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Downers Grove -75th Branch at Downers Grove, IL
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Very pleasant experiences
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by sinsational, May. 24, 2014

I signed up w them recently and couldn't be happier so far, never any waiting in line and the staff is always super friendly as well. Charlie Cumberbatch is always super helpful to me and I liked them so much I signed up my gf and they offered us 150.00 credit for doing so.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Sunrise And Federal Branch at Fort Lauderdale, FL
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All staff at Beacon Mall branch
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by averagecustomer, Apr. 26, 2014

Take care of your Associates, PNC, because they are the reason I return and use this branch.  Frequently. Outstanding service.  Akways.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Beacon Mall Branch at Alexandria, VA
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Ms.
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by averagecustomer, Apr. 26, 2014

Take care of your Associates, PNC, because they are the reason I return and use this branch.  Frequently. Outstanding service.  Always.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Beacon Mall Branch at Alexandria, VA
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Love this branch and sad to see it go
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by Kervegant, Apr. 23, 2014

I have never been disappointed with the staff at this branch.  When I lost my bank card while abroad I was able to call the branch and have them assist (I was unable to connect to a 1-800 number as is usual internationally).  

The staff have always greeted me by name and have provided assistance within a few minutes, if not immediately.  Henry is one of my favorite faces there and I hope he is transferred to a branch nearby!

I want to thank all of you for your service, hospitality and hard work.  I will miss such a convenient branch location with an stellar team.  Hopefully the M street location can meet the high bar of care you have provided.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Watergate Branch at Washington, DC
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Great Service
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by Jpnumbaone, Apr. 21, 2014

I've been going to this bank for years now. I have several personal and several business accounts. They have worked with me through everything. Every time i need something the managers put in time to make sure i get what i need. Great place. Great Bank. Thank you guys.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Algonquin Branch at Algonquin, IL
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I love this bank!
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by kblessing, Apr. 15, 2014

After nightmare experiences with Wells and Regions, this bank is simply a breath of fresh air!!! The people are real and friendly and always courteous to me. No, I don't have a ton of money in the bank...never have. They treat me with respect regardless. I will be opening a business account today and with great pleasure! I've had nothing but good experiences with this bank. Their policies make sense. They are always fair. They are logical problem solvers. That's so much more than I can say for Regions and Wells. You've got a friend in me PNC!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Cave Springs Branch at Saint Charles, MO
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Hudson Man
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by Hudsonman, Apr. 15, 2014

Outstanding branch manager, outstanding team!!!  All banks are not created equal and it is the personnel and their attention to detail and service that makes this branch the best I have ever used.  We use them for both business and personal banking needs.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Hudson Branch at Hudson, OH
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Best Branch Ever!!!
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by AKBarnhill, Apr. 07, 2014

I love banking at this branch. They are always so nice and welcoming. I just had a fraudulent charge hit my account and Jennifer took care of it right away. We spotted the charge and Jennifer watched it from the time it was pending until it hit my account and called me to keep me updated the whole time. As soon as it hit she called to let me know she was disputing it and getting me a new card. She is awesome!! I won't use another branch.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Murrayville Branch at Wilmington, NC
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Love this Branch
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by Bank4me, Mar. 15, 2014

I'm a business owner in the area of Hackettstown,  and have always found them to be welcoming and polite.  I have to say the turn over in staff has been often and hard to get to know.  There are four individuals that are common and am thrilled with the service.  It's a tough industry when the employees don't have a say in policies and changes. They have to follow the rules.  Please keep smiling and doing that great job when you have unpleasant people verbally accosting you.   Rise above and keep giving that great service.  You make my day when I enter and am greeted with a smile.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Hackettstown Branch at Hackettstown, NJ
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Very helpful
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by cfrancis, Mar. 14, 2014

Great customer service and they make you feel important when you walk through the door.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fort Lee Branch at Fort Lee, NJ
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GThomas
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by Gthomas, Mar. 10, 2014

I needed a cashier's check reissued and Phil was extraordinarily helpful. When I came by a couple days later to pick it up, he and Ashley not only remembered my name but also completed everything within a matter of minutes- no wait and no hassle. The customer experience here is wonderful and I am so pleased to have such a helpful, community environment.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Glenside Branch at Glenside, PA
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PNC Warrenton MO
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by Chelsea, Feb. 22, 2014

I really love banking with PNC! Every branch of PNC I have been to always have really friendly and informative associates, and they really make you feel like part of a community! I largely prefer PNC over Regions who I used to bank with.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Warrenton Branch at Warrenton, MO
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