PNC Bank, SALINE BRANCH
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420 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2378, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $557,463,343,000 |
| Total Deposits: | $428,985,450,000 |
| Total Equity Capital: | $50,108,085,000 |
| Total Domestic Office Deposits: | $428,490,983,000 |
| Net Income: | $5,836,901,000 |
| Quarterly Net Income: | $957,096,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
420 client reviews of PNC Bank scored 2.5 out of 5.
Horrible Customer Service :(
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by burton12, Dec. 10, 2012
Went in today to put some money in my checking account. The young women who helped me made me feel so dumb! She was rude and not welcoming. She acted as though I should have known everything about the banking system and talked down to me. I went a little bit ago and it was the same type of customer service but different girl! Find new employees!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Saline Branch at Saline, MI
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby burton12, Dec. 10, 2012
Went in today to put some money in my checking account. The young women who helped me made me feel so dumb! She was rude and not welcoming. She acted as though I should have known everything about the banking system and talked down to me. I went a little bit ago and it was the same type of customer service but different girl! Find new employees!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Saline Branch at Saline, MI
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Rude Branch Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by orientalcat, Apr. 19, 2012
I have had to deal with the Branch Manager on several occasions regarding questions I had on several of my accounts. He is very abrupt and rude. Does not give you a chance to finish your sentences because he interrupts with an answer that has nothing to do with my question. He acts as if you are disturbing him when you come into his office. Perhaps he does not like his job. I think he should find another job and let another person who is unemployed with a good spirit and customer service experience have that job. We have been with National City for over 20 years before it came PNC. We have been in several other branches of this bank and have found the employees very helpful and friendly.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Saline Branch at Saline, MI
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby orientalcat, Apr. 19, 2012
I have had to deal with the Branch Manager on several occasions regarding questions I had on several of my accounts. He is very abrupt and rude. Does not give you a chance to finish your sentences because he interrupts with an answer that has nothing to do with my question. He acts as if you are disturbing him when you come into his office. Perhaps he does not like his job. I think he should find another job and let another person who is unemployed with a good spirit and customer service experience have that job. We have been with National City for over 20 years before it came PNC. We have been in several other branches of this bank and have found the employees very helpful and friendly.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Saline Branch at Saline, MI
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by larryo2014 2014-05-02 09:35:42
Branch and staff have been in our neighborhood a long time including the manager. They do a great job and are all very well liked. Should be judged on popular appeal and service over the long haul and it's an A plus!
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