PNC Bank, Review

Great customer service
Overall Rating
by Pittsburgh, Aug. 02, 2010

When my mom needed to set up a checking account, we went to the Carnegie branch of PNC and had such a great experience. the Assistant Branch manager took an hour with us, since this involved transferring funds, contacting social security... Throughout the time, she was kind, smart, organized and calm. Would definitely recommend this branch. (I've been with PNC for a long time and this is not unusual)

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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University Professor
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by khalaf52, May. 30, 2010

best in the area. Fast, relipble, clean service. Honest,professional and friendly staffs.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
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careful of what they say
Overall Rating
Waiting Time
Other Services
by coldhart, May. 25, 2010

on april 23 i opened an account with pnc. i was told for the first 30 days for any deposited checks there would be a two day waiting period . there after deposited checks before 1pm would be credited the next day...on may 24th i deposited money into this account which by my timeline would make it 31 days . when my money didnt show up on tuesday i was told they did not count that sunday, and i would have to wait until wednesday to see my deposit...as i see it, this last sunday should have no effect on the count of 30 days, the other sundays n saturdays n holidays were all counted, why is this particular sunday not included. after 4 tedious phone calls to the bank of which i heard 4 different versions of what to expect i was disqusted with the results, and that was money wouldnt be available until wednesday, my suggestion is dont use this bank, because when they make a mistake they dont try to correct but instead give you double talk and no satisfaction....be careful of what they say, its not what they mean

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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