PNC Bank, Portage - Whipple Branch

Name:PNC Bank, Portage - Whipple Branch
Full Service Brick and Mortar Office
Review:410 client reviews
Location:4140 Portage Street, N.W.
North Canton, OH 44720

Stark County
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FDIC Cert:#6384

The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Pnc Finl Services Group Inc
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2348, view all, view on map
Total Assets:$433,803,038,000
Total Deposits:$313,467,769,000
Total Equity Capital:$42,813,152,000
Total Domestic Office Deposits:$298,018,741,000
Net Income:$855,712,000
Quarterly Net Income:$855,712,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%

Client Review

410 client reviews of PNC Bank scored 2.5 out of 5.

Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by PLOTTPAUS, Aug. 22, 2011

I finally stopped going to this branch - the people in this branch are the rudest people I have ever had to deal with - we have been customers with NCB/PNC for over 24 years & we have finally made the decision there are other BANKS & we are leaving  this bank - we have currently opened a new account with Chase & so far seem very happy - they treat us like we mean something - that staff at this branch should be split up or just all fired but they should not be in that branch together - not sure what their issues are but they all seem very unhappy with their jobs or maybe just with PNC. I know we are & we have made the change. Good bye PNC & GOOD LUCK WITH A BUNCH OF LOOSER - keep that staff together & you will be loosing more good cutomers. Your Head Teller has the worse customer service we have ever seen, those people should not be allowed to have their cell phones in their ears or texting all the time - you walk into that branch & most of them don't even look up because they are texting on their phones - not even a response that you have come into the branch & that is a very small branch & they should acknowledge you have walked in - no customer service respect at all. What a joke !

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Portage - Whipple Branch at North Canton, OH
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