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PNC Bank, MARTINSVILLE BRANCH
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420 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2393, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $553,114,006,000 |
| Total Deposits: | $431,148,750,000 |
| Total Equity Capital: | $47,355,996,000 |
| Total Domestic Office Deposits: | $430,738,881,000 |
| Net Income: | $4,879,805,000 |
| Quarterly Net Income: | $1,647,575,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 14% |
| More... | |
Client Review
420 client reviews of PNC Bank scored 2.5 out of 5.
Good products and Great customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LanW, Jul. 13, 2018
Not only does PNC offer good products, but also provides outstanding customer service.
I first became PNC's customer when I applied HELOC b/c their interest rate was below the prime rate. Later they contacted me with good promotion for the Money Market that actually offered decent interest rate.
Here is the customer service part besides being friendly and professional...When I re-financed a few yrs ago, my ex wasn't gonna drive 45 min during lunch to sign the paperwork. The branch manager Dwight volunteered to drive to his office to get his signature. I was so touched by the gesture. It's unheard of! Recently, I was told 1 day before my home sale to freeze my HELOC. Shana J did all the paperwork for me, and Kevin H jumped thru loops to get my expedited req to HQ b/c their fax was down. They both contacted me the next day by phone and by email that the req was completed. They followed up and followed through, absolutely awesome!!
I highly recommend PNC in Martinsville!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Martinsville Branch at Martinsville, NJ
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LanW, Jul. 13, 2018
Not only does PNC offer good products, but also provides outstanding customer service.
I first became PNC's customer when I applied HELOC b/c their interest rate was below the prime rate. Later they contacted me with good promotion for the Money Market that actually offered decent interest rate.
Here is the customer service part besides being friendly and professional...When I re-financed a few yrs ago, my ex wasn't gonna drive 45 min during lunch to sign the paperwork. The branch manager Dwight volunteered to drive to his office to get his signature. I was so touched by the gesture. It's unheard of! Recently, I was told 1 day before my home sale to freeze my HELOC. Shana J did all the paperwork for me, and Kevin H jumped thru loops to get my expedited req to HQ b/c their fax was down. They both contacted me the next day by phone and by email that the req was completed. They followed up and followed through, absolutely awesome!!
I highly recommend PNC in Martinsville!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Martinsville Branch at Martinsville, NJ
Was this review helpful to you? Yes, No Report Abuse
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