PNC Bank, Review
PNC Bank, Review
Average rating
based on 423 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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One of the worst PNC Branches
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rock4200, Feb. 04, 2014
I opened my accounts with PNC after I refinanced here to get a lower rate. A issue came up with the bill pay, and I was charge a 30 fee that was suppose to be taken care after 4 phone calls and two trips to the bank, I still do not have the fee credited or a follow up phone call. Customer service is horrible. My wife opened her account here as well they got her last name screwed up on all her checks and bank card. They told her she needed to come into the bank to fix it. It was their error. She went to another branch in Roland Park and the problem was solved immediately and they could not have been any nicer. Unfortunately this is the closest PNC to my house or else I would stay away.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Joppa Road Branch at Parkville, MD
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rock4200, Feb. 04, 2014
I opened my accounts with PNC after I refinanced here to get a lower rate. A issue came up with the bill pay, and I was charge a 30 fee that was suppose to be taken care after 4 phone calls and two trips to the bank, I still do not have the fee credited or a follow up phone call. Customer service is horrible. My wife opened her account here as well they got her last name screwed up on all her checks and bank card. They told her she needed to come into the bank to fix it. It was their error. She went to another branch in Roland Park and the problem was solved immediately and they could not have been any nicer. Unfortunately this is the closest PNC to my house or else I would stay away.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Joppa Road Branch at Parkville, MD
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Banks Nearby
Bank of America, PERRING PARKWAY BRANCH (0.1 miles)
Full Service Brick and Mortar Office
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First National Bank of Pennsylvania, PARKVILLE BRANCH (0.1 miles)
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Manufacturers and Traders Trust Company, NORTH PLAZA BRANCH (0.2 miles)
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