PNC Bank, Review

R U KIDDING ME
Overall Rating
Other Services
by SRP4, Oct. 06, 2011

Sent my son to cash a check for me today as i just had knee surgery and could not go. I signed the back and he signed it as well when he got there. I called and told PNC what we were doing as well. We have been banking there for 10 years and they really should know is by now.My son was told they couild not cash the check cause i was not there even though i called they needed my (Id) since the check was made to me.R U KIDDING ME? where is the personal service you are suppose to get? There is only one person at this location that can do anything for me. She came from the PNC across the street. Where did all the old people go and why? Maybe they got treated poorly as well. Also my son recently withdrew his money from PNC and went somewhere else cause PNC on more  then once put his deposited into my account and made his overdrawal. When he called PNC he was told he needed to come to the bank along with me to fix what they had done wrong. I have no time for such nonsence My time is money.... I am so DONE with PNC.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Harrodsburg Road Branch at Lexington, KY
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R U KIDDING ME
Overall Rating
Other Services
by SRP4, Oct. 06, 2011

Sent my son to cash a check for me today as i just had knee surgery and could not go. I signed the back and he signed it as well when he got there. I called and told PNC what we were doing as well. We have been banking there for 10 years and they really should know is by now.My son was told they could not cash the check cause i was not there. Even though i called they needed my (Id) since the check was made to me. R U KIDDING ME? where is the personal service you are suppose to get? There is only one person at this location that can do anything for me. She came from the PNC across the street. Where did all the old people go and why? Maybe they got treated poorly as well. Also my son recently withdrew his money from PNC and went somewhere else cause PNC more then once put his deposit into my account and made his account negative. When he called PNC he was told he needed to come to the bank along with me to fix what they had done wrong. I have no time for such nonsence My time is money.... I am so DONE with PNC. My husband went and they cashed it???? Still made out to me and i was not there.... Reallly??? NOT GOOD

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Harrodsburg Road Branch at Lexington, KY
3 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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