PNC Bank, GRAHAM ROAD BRANCH
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2334, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $559,700,365,000 |
| Total Deposits: | $430,345,836,000 |
| Total Equity Capital: | $54,272,435,000 |
| Total Domestic Office Deposits: | $429,848,646,000 |
| Net Income: | $4,543,552,000 |
| Quarterly Net Income: | $1,550,206,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
Graham Road Branch, Indianapolis
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 40SomethingMom, Jan. 04, 2017
I've banked with PNC since before it was PNC. The service has been pleasant: reasonably polite tellers and a secure environment. But nothing out of the ordinary.
In the past two months, at the Graham Road Branch, that is changing.
I've worked with two bankers. Both went above and beyond to meet my banking needs.
BANKER #1: I needed digital information for a refi-application while rates were still at a record low. The banker couldn't provide the digital bank records I needed, so he thought outside the box, printed the information, scanned it, and emailed the file to me. Perfect solution!
BANKER #2: With the new year, my employer changed the auto-pay date for monthly deposits. The four day delay caused unexpected problems with auto withdrawals hitting my account prior to the paycheck. Although one stop payment could not be avoided, he fixed what he could, provided excellent service, was kind and didn't act rushed--even though I called him around closing time. For me, that's a Happy New Year moment.
Thank you for going the extra mile at the Graham Road Branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Graham Road Branch at Indianapolis, IN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 40SomethingMom, Jan. 04, 2017
I've banked with PNC since before it was PNC. The service has been pleasant: reasonably polite tellers and a secure environment. But nothing out of the ordinary.
In the past two months, at the Graham Road Branch, that is changing.
I've worked with two bankers. Both went above and beyond to meet my banking needs.
BANKER #1: I needed digital information for a refi-application while rates were still at a record low. The banker couldn't provide the digital bank records I needed, so he thought outside the box, printed the information, scanned it, and emailed the file to me. Perfect solution!
BANKER #2: With the new year, my employer changed the auto-pay date for monthly deposits. The four day delay caused unexpected problems with auto withdrawals hitting my account prior to the paycheck. Although one stop payment could not be avoided, he fixed what he could, provided excellent service, was kind and didn't act rushed--even though I called him around closing time. For me, that's a Happy New Year moment.
Thank you for going the extra mile at the Graham Road Branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Graham Road Branch at Indianapolis, IN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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