PNC Bank, Graham Road Branch

Name:PNC Bank, Graham Road Branch
Full Service Brick and Mortar Office
Review:395 client reviews
Location:7007 Graham Road
Indianapolis, IN 46220

Marion County
View Other Branches
 
Phone:317-845-4970
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: 9:00 AM - 12:00 PM
Sun: Closed
FDIC Cert:#6384
Established:1978-12-18


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2575, view all, view on map
Website:www.pnc.com
Total Assets:$368,067,095,000
Total Deposits:$271,052,724,000
Total Equity Capital:$37,903,326,000
Total Domestic Office Deposits:$262,709,094,000
Net Income:$1,002,193,000
Quarterly Net Income:$1,002,193,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

395 client reviews of PNC Bank scored 2.5 out of 5.

Graham Road Branch, Indianapolis
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 40SomethingMom, Jan. 04, 2017

I've banked with PNC since before it was PNC. The service has been pleasant: reasonably polite tellers and a secure environment. But nothing out of the ordinary.

In the past two months, at the Graham Road Branch, that is changing.

I've worked with two bankers. Both went above and beyond to meet my banking needs.

BANKER #1: I needed digital information for a refi-application while rates were still at a record low. The banker couldn't provide the digital bank records I needed, so he thought outside the box, printed the information, scanned it, and emailed the file to me. Perfect solution!

BANKER #2: With the new year, my employer changed the auto-pay date for monthly deposits. The four day delay caused unexpected problems with auto withdrawals hitting my account prior to the paycheck. Although one stop payment could not be avoided, he fixed what he could, provided excellent service, was kind and didn't act rushed--even though I called him around closing time. For me, that's a Happy New Year moment.

Thank you for going the extra mile at the Graham Road Branch.



* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Graham Road Branch at Indianapolis, IN
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