PNC Bank, Dumont Branch
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407 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1804-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Pnc Financial Services Group, Inc., The |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2407, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $393,267,250,000 |
| Total Deposits: | $279,337,830,000 |
| Total Equity Capital: | $41,245,784,000 |
| Total Domestic Office Deposits: | $269,409,234,000 |
| Net Income: | $2,208,136,000 |
| Quarterly Net Income: | $1,156,704,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
407 client reviews of PNC Bank scored 2.5 out of 5.
Fantastic customer service
Overall Rating
by Moodyblew, Nov. 26, 2019
Josie Angelo has been so helpful in helping me in support of my father. At every turn she has always went the extra mile with genuine concern and a smile!
In fact, I have always been greeted in a friendly manner by all I have come in contact with at the Milan Road Branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Milan Road Branch at Sandusky, OH
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Overall Ratingby Moodyblew, Nov. 26, 2019
Josie Angelo has been so helpful in helping me in support of my father. At every turn she has always went the extra mile with genuine concern and a smile!
In fact, I have always been greeted in a friendly manner by all I have come in contact with at the Milan Road Branch.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Milan Road Branch at Sandusky, OH
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albert sweeney des, pa
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by 789101112, Nov. 18, 2019
Ordered checks 3 times and never got them. Every time I call the receptionists apologize for the poor service but I still have not received any checks and have run out of the temporary checks. This has been going on for over 2 months.
* this reviewer has be with this bank for >10 years
* this review was made on PNC Bank, Falls Grove Branch at Rockville, MD
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 789101112, Nov. 18, 2019
Ordered checks 3 times and never got them. Every time I call the receptionists apologize for the poor service but I still have not received any checks and have run out of the temporary checks. This has been going on for over 2 months.
* this reviewer has be with this bank for >10 years
* this review was made on PNC Bank, Falls Grove Branch at Rockville, MD
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PNC Bank, Olney - missing deposit
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by Chettg2007, Oct. 01, 2019
I have a custodial account with my son. We have deposited $3000 cash into our account. After few months we went to deposit a check and our account was empty. No cash in the account. I have complained to the bank and they couldn't figure out what happened to my money. Unfortunately I did not keep my deposit slip and there was no way for me to prove it. we are still missing money and bank did not offer anything to help us to find our money. Very poor service and very disappointed with the bank's response to our complaint. Unfortunately for my son his first banking experience was very painful one.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Olney @giant at Olney, MD
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Chettg2007, Oct. 01, 2019
I have a custodial account with my son. We have deposited $3000 cash into our account. After few months we went to deposit a check and our account was empty. No cash in the account. I have complained to the bank and they couldn't figure out what happened to my money. Unfortunately I did not keep my deposit slip and there was no way for me to prove it. we are still missing money and bank did not offer anything to help us to find our money. Very poor service and very disappointed with the bank's response to our complaint. Unfortunately for my son his first banking experience was very painful one.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Olney @giant at Olney, MD
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by ZacAttack 2019-11-01 18:50:40
You should ALWAYS keep your deposit slips! The fact that you did not (as you reported above) raises serious questions about the alleged deposit. Also, throwing away your deposit slip -- especially before you made sure the money was properly credited to your account -- amounts to not showing the kid the right way to bank. This incident should, however, teach a valuable lesson. [Otherwise, I'm sorry to hear of your loss.]
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