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PNC Bank, Review
PNC Bank, Review
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I'm moving our accounts
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by hisssss, Nov. 14, 2011
I had great rapport and service when my branch was Nat'l City Bank, when PNC took over I had many problem. A teller cut up the wrong debit card when I was consolidating and it cost me over $300 in late charges to correct. The branch mngr was only to return $100 of the 'insufficient' charges. Closing an account by phone I was not told it would take 3 days to actually close the account, two charges went through casting me another $70. I was with my branch for 27years & had great service. I cannot afford to keep my money with PNC an am looking for a credit union and will move our personal, savings, ira & business accounts.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Ann Arbor Downtown Branch at Ann Arbor, MI
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby hisssss, Nov. 14, 2011
I had great rapport and service when my branch was Nat'l City Bank, when PNC took over I had many problem. A teller cut up the wrong debit card when I was consolidating and it cost me over $300 in late charges to correct. The branch mngr was only to return $100 of the 'insufficient' charges. Closing an account by phone I was not told it would take 3 days to actually close the account, two charges went through casting me another $70. I was with my branch for 27years & had great service. I cannot afford to keep my money with PNC an am looking for a credit union and will move our personal, savings, ira & business accounts.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Ann Arbor Downtown Branch at Ann Arbor, MI
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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