People's United Bank, Scarsdale Branch

Peoples has been my bank for nearly 45 years. I had once been employed in the personel office of this bank in the 1980's, so I always took grear pride in this institution, that is until a recent issue that arose which ultimately cost me $$ for an unwarranted error on the banks part.

I was recently on business in Boston  and used my debit card from Peoples at a Bank of America ATM. I needed to withdraw close to my checking balance but had more than an ample amount in my associated savings accout.

Upon my return home from my business trip, I was met with an idiotic letter from Peoples United stating that my checking account was overdrawn twice due to inquiries of my balance at a cost of $3.00 each, causing my accout for checking to be charged twice for the fee, thus incurred overdraft fees of nearly $80.00.

PROBLEM 1. I Never checked my balance at the BoA ATM since I had accessed my account on my tablet earlier that morning and knew what the available balance was allowed.

When I contacted the manager of my People United Paradise Green, I was met by the most belligerent, ignorant, rude person I have ever had the misfortune to have been met with.

Needless to say, my full knowledge of what occurred was argued and ignored by the horrible excuse for customer service that Peoples United has to offer at this branch.

To add insult to injury, this woman had the nerve to ask me the following week if I might wish to transfer my accounts from another finacial instituion to theirs. I would not give this woman the time of day let alone my money.

I am in the process of researching a more responsible financial institution due to this egregious action against me.