Pacific Western Bank, Rancho Cucamonga Branch

Name:Pacific Western Bank, Rancho Cucamonga Branch
Full Service Brick and Mortar Office
Review:11 client reviews
Location:9680 Haven Avenue Ste 100
Rancho Cucamonga, CA 91730

San Bernardino County
View Other Branches
 
Phone:909-476-3764
Branch Deposit:$242,496,000
FDIC Cert:#24045
Established:1981-08-24


The Bank

Name:Pacific Western Bank
Concentration:Commercial Lending Specialization
Established:1982-08-26
FDIC Insurance:1982-08-26
Holden By:Pacwest Bcorp
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:77, view all, view on map
Website:www.pacwest.com
Total Assets:$34,820,512,000
Total Deposits:$29,778,382,000
Total Equity Capital:$4,106,664,000
Total Domestic Office Deposits:$29,778,382,000
Net Income:$320,341,000
Quarterly Net Income:$178,320,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:16%
Quarterly Return on Equity:18%
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Client Review

11 client reviews of Pacific Western Bank scored 3 out of 5.

Worst I Have Ever Seen
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by samb, Sep. 17, 2015

Pacific Western Bank has to be the worst bank in the history of banking. They love getting deposits but when you ask to withdrawal your money in cash they give you all kinds of run around. It took me 6 weeks to close one account and get the cash out. Customer service is is NONE. No one says hi to you (been there for 10 looooong years shame on me). Lilia the general manager doesn't know the products he bank offers, never smiles and never greets you. Jenny and Vicky are personable but the management is just bizarre. I am taking my 16 accounts and will find a bank that appreciates the business.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Pacific Western Bank, Chino Branch at Chino, CA
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Great Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by arr2, Nov. 03, 2014

Elizabeth and all of her staff are very friendly people, you can just leave all your paperwork requirements and they take care of it just for you to sign the docs.
They have several locations and their main concern I feel is customer satisfaction. Keep it going PWB!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Pacific Western Bank, Chula Vista Branch at Chula Vista, CA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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HappyCustomer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Nonnie, Oct. 29, 2014

Just returned from Hanford branch office and all transactions went smooth as glass.  In and out in about 5 minutes with everything I needed.  So sorry I read the eariler review, but I guess IRA rules are more complicated.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Pacific Western Bank, Hanford Branch at Hanford, CA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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