MUFG Union Bank, SAN MATEO MAIN BRANCH

Name:MUFG Union Bank, SAN MATEO MAIN BRANCH
Full Service Brick and Mortar Office
Review: 2.5star42 client reviews
Location:390 South El Camino Real
San Mateo, CA 94402

San Mateo County
View Other Branches
 
Phone:650-342-9411
Branch Deposit:$176,829,000
FDIC Cert:#22826
Established:04/27/1962


The Bank

Name:MUFG Union Bank
Concentration:Commercial Lending Specialization
Established:03/09/1979
FDIC Insurance:03/09/1979
Holden By:MITSUBISHI UFJ FINL GROUP INC
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:297, view all, view on map
Website:www.unionbank.com
Total Assets:$124,555,536,000
Total Deposits:$90,630,866,000
Total Equity Capital:$15,312,836,000
Total Domestic Office Deposits:$90,630,866,000
Net Income:$527,714,000
Quarterly Net Income:$188,367,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:5%
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Client Review

42 client reviews of MUFG Union Bank scored 2.5 out of 5.

worst mortgage servicer ever
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by DontUseMUFG, Sep. 23, 2021

I tried for 3 years to find out what charge on statement was, that appeared 10 years into mortgage.  
Balance on monthly statement is always wrong, do not apply extra payments to loan for months on end.  
Do not use correct balance to calculate payment due, every 3 months.  Refused to refinance.  Escrow calculations are done every 10-14 months, though charges are annual
Corporate office told me I was being unreasonable for expecting balance on monthly loan statement to be accurate.
I have to deal with this bank for another 15 years.  Don't ever get a mortgage with them, they are not honest!

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
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Union Bank member 24 years
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by SirWolverine, Jul. 17, 2020

After being screwed over by my old bank in 1996, I switched to Union Bank and have been with them ever since.   I am not going to sit here and say everything is perfect, but they have always done a good job and tried to fix any problems I have had. Really thats all you can ask. I have had a couple identity theft issues and they have always fixed them, albeit maybe slower than a larger bank(took 10 days to get money back)  but in teh end all is good. in bank people are awesome, but I really don't go inside anymore the last 3 years or so, since I do mobile deposits and the such.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
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unbelievable
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by closedbranch, Apr. 29, 2015

I find it unbelievable that you have posted a review page for the Port Townsend branch when that branch, along with quite a few others in this region (20) were closed back in February of this year. It was a sad day when our branch closed and many loyal customers stayed until the end because the loved the employees of the branch. Please remove this posting.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on MUFG Union Bank, Port Townsend Branch at Port Townsend, WA
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