Malvern Bank N.A., Review

Malvern Bank N.A., Review

Average rating based on 2 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
Self employed owner
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TransmissionKing, Sep. 16, 2015

Over the past year, the bank's customer service has gone downhill.  It used to be that the tellers would know me and would address me by name.  Now the bank seems to be extremely understaffed, and there has been such a high turnover, mostly to young people, who seem to lack any concept of personal service.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Malvern Bank N.A., 100 West King Street Branch at Malvern, PA
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mfsb rating
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pumpkin, May. 29, 2013

Always friendly, courteous and helpful.  I wouldn't bank anywhere else!  I've tried other banks and not been this pleased.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Malvern Bank N.A., Pottstown Pike Branch at Exton, PA
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