KeyBank, Purdy Branch

Name:KeyBank, Purdy Branch
Full Service Brick and Mortar Office
Review:69 client reviews
Location:14004 Purdy Drive, N.W.
Gig Harbor, WA 98332

Pierce County
View Other Branches
Branch Deposit:$32,213,000
FDIC Cert:#17534

The Bank

Concentration:Commercial Lending Specialization
FDIC Insurance:1956-01-16
Holden By:Keycorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1151, view all, view on map
Total Assets:$139,877,995,000
Total Deposits:$111,748,485,000
Total Equity Capital:$15,795,263,000
Total Domestic Office Deposits:$111,748,091,000
Net Income:$464,098,000
Quarterly Net Income:$464,098,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%

Client Review

69 client reviews of KeyBank scored 2 out of 5.

Unpleasant Teller
Overall Rating
Office Environment & Staff
Waiting Time
by pkwhammy, Mar. 09, 2016

Very unpleasant experiences lately. Lost my wallet, debit card,and ID. Went to get some cash. Teller was very rude and condescending. My only form of ID was an expired passport. She first told me I could not get any cash without valid ID. I did have my checkbook and she could have easily checked the signature card. She did agree to give me $50 of MY money but it would be a one time deal. So now, I have only $50 to live on until I get a new debit card in 10 days. I will be looking for a new bank or traveling to the Gig Harbor branch from now on. I have been with Keybank for 28 years. (Purdy branch, only 2 years.) This is not the first time I have dealt with this  cranky teller at this branch. On a positive note, most of the employees are usually pleasant.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Purdy Branch at Gig Harbor, WA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

3 comments. Add a comment

by katiemb 2016-11-17 10:08:18
Those are the rules at any was sad you lost your wallet but you need to learn to deal with things and stop blaming others for your misfortune
by katiemb 2016-11-17 10:09:50
Banks can not give info or money with out proper I'd no matter what the circumstances
by brooklyn 2017-02-08 15:37:01
Very unpleasant bank. They never mail me the correct payment stub to pay off my loan. Someone named Karen is very mean and rude and I avoid her at all costs. Scott was condescending on the phone.

All Reviews...

Banks Nearby

KeyBank, Point Fosdick Branch (1.5 miles)
Full Service Brick and Mortar Office
5001 Olympic Drive Nw St 101
Gig Harbor, WA 98335
U.S. Bank, Gig Harbor Albertsons Branch (2.0 miles)
Full Service Retail Office
11330 51st Avenue Northwest
Gig Harbor, WA 98332
JPMorgan Chase Bank, North Gig Harbor Branch (2.0 miles)
Full Service Brick and Mortar Office
5225 Borgen Blvd Nw
Gig Harbor, WA 98332
KeyBank, Gig Harbor Branch (2.0 miles)
Full Service Brick and Mortar Office
5055 Borgen Blvd. Nw
Gig Harbor, WA 98332
HomeStreet Bank, Gig Harbor Branch (2.1 miles)
Full Service Brick and Mortar Office
4949 Borgen Boulevard, Suite B101
Gig Harbor, WA 98332