KeyBank, Colony Branch

Name:KeyBank, Colony Branch
Full Service Brick and Mortar Office
Review:69 client reviews
Location:1150 South Colony Way
Palmer, AK 99645

Matanuska Susitna County
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Phone:907-745-6100
Office Hours:Mon: 10:00 to 17:00
Tue: 10:00 to 17:00
Wed: 10:00 to 17:00
Thu: 10:00 to 17:00
Fri: 10:00 to 17:00
Branch Deposit:$11,112,000
FDIC Cert:#17534
Established:1988-11-07


The Bank

Name:KeyBank
Concentration:Commercial Lending Specialization
Established:1849-01-01
FDIC Insurance:1956-01-16
Holden By:Keycorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1151, view all, view on map
Website:www.key.com
Total Assets:$139,877,995,000
Total Deposits:$111,748,485,000
Total Equity Capital:$15,795,263,000
Total Domestic Office Deposits:$111,748,091,000
Net Income:$464,098,000
Quarterly Net Income:$464,098,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%
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Client Review

69 client reviews of KeyBank scored 2 out of 5.

Very poor banking practices!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by akbruce, Apr. 23, 2014

I had a key bank account, as I was doing business in Alaska and another state, and it was the only bank common to both states. At a certain point I noticed a $5 monthly service charge being deducted from my (savings) account. When I questioned it, I was told that if I didn't conduct at least 5 transactions a month, the service charge is added. When I questioned THAT, I was told they want people to use the bank more. Can you say 'extortion'? Then they told me to avoid the charge I could also switch to a different type account, which required me to maintain a $10,000 balance. Yeah, sure I will. I immediately made different arrangements for my needs, and returned to close the account. The teller was a bit rude, and she practically demanded to know why I was unhappy with the bank. I explained it was unacceptable and just rotten business practice that the bank was charging ME $5 a month for the 'privilege' of letting them have access to several thousand dollars of my own money at any given time. My average balance had been about $6,000 dollars all year.
Absolute WORST BANK EVER.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on KeyBank, Colony Branch at Palmer, AK
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